BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1998 BUICK REGAL- COATESVILLE, PA
TL*THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT NOTICED OIL LEAKING FROM THE FRONT VALVE COVER GASKET ONTO THE EXHAUST MANIFOLD. THE FAILURE PREVIOUSLY CAUSED THE VEHICLE TO CATCH FIRE. GM RECALL NUMBER 90047 AND NHTSA CAMPAIGN ID NUMBER 09V116000 WILL NOT CORRECT THE FAILURE. THE CONTACT WILL TAKE THE VEHICLE IN FOR REPAIR. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK RENDEZVOUS- FULTON, IL
TL*THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS, THE SPEEDOMETER AND FUEL GAUGE DISPLAYED INACCURATE READINGS. THE SPEED THAT WAS DISPLAYED WAS LOWER THAN THE ACTUAL TRAVELED SPEED. THE FAILURE OCCURRED INTERMITTENTLY. THE DRIVER OBSERVED THAT THE FAILURE OCCURRED MORE FREQUENTLY WHEN TRAVELING EXTENDED DISTANCES. IN ADDITION, THE CONTACT WAS CONCERNED ABOUT DRIVING AROUND CURVES WITHOUT THE BENEFIT OF KNOWING THE DESIRED SPEED. THERE WERE NO WARNINGS PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURES WERE CONTRIBUTED TO MALFUNCTIONS OF THE INSTRUMENT CLUSTER, WHICH NEEDED TO BE REPLACED. THE SERVICE WARRANTY WAS EXPIRED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER HAS BEEN NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. THE CURRENT MILEAGE WAS 51,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK CENTURY- GARNET VALLEY, PA
RECENTLY, IN DEC. 2008 MY CAR HAD A SUSPENSION COMPONENT PART REPLACED. MY 2004 BUICK CENTURY JUST 4 YRS. OLD AND 60,000 MILES NEEDED TO HAVE THE FRONT STABILIZER BAR REPLACED. IT APPEARS THAT A DESIGN DEFECT MAY BE THE PROBLEM RESULTING IN PREMATURE FAILURE. THE STABILIZER BAR ACTUALLY CRACKED AT BOTH ENDS OF THE MOUNTING PLATE. I DID ASK FOR THE ORIGINAL PART FOR FUTURE REFERENCES. MOST OF US WOULD AGREE THAT THIS SUSPENSION COMPONENT SHOULD NOT HAVE NEEDED TO BE REPLACED AT THIS POINT. MY MECHANIC SAID "HE HAS SEEN THIS BEFORE ON THESE MODELS" AND IS CHECKING THEM DURING THE SAFETY INSPECTION WHICH IS HOW MINE WAS DISCOVERED. I DO BELIEVE THAT GENERAL MOTORS SHOULD ISSUE A RECALL AND THAT I SHOULD BE REIMBURSED. THIS SHOULD NOT HAVE TO BE REPLACED, AT LEAST NOT AT SUCH AN EARLY STAGE. MOREOVER, LET ME SAY THIS - WITH OVER 35 YEARS OF DRIVING AND OWNING MANY CARS, I HAVE NEVER HAD TO REPLACE A STABILIZER BAR EITHER AT THE FRONT OR REAR OF THE CAR. AND MY LAST CAR HAD 180,000 MILES BEFORE WE TRADED IT IN. THIS BUICK TUBULAR STABILIZER BAR IS INSUFFICIENT AND APPARENTLY WILL NOT HOLD UP DURING REGULAR DRIVING BY A 55 YR. OLD DRIVER. IT IS MY HOPE THAT YOU WILL INVESTIGATE THIS MATTER (YOU MAY CALL ME) AND DETERMINE WHY IS THIS PART PRONE TO FAILURE. I HOPE TO HEAR FROM YOU SOON. *TR
Source: NHTSA WEB SITE -
2000 BUICK CENTURY- ROSLYN HEIGHTS , NY
TL*THE CONTACT OWNS A 2000 BUICK CENTURY. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE TRANSMISSION EXHIBITED AN AGGRESSIVE HARD JOLT WHEN SHIFTING FROM FIRST TO SECOND GEAR OR FROM SECOND TO THIRD GEAR. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A TRANSMISSION SHOP AND THE MECHANIC STATED THAT THE SOLENOID VALVE IN THE TRANSMISSION FAILED. THE TECHNICIAN STATED THAT THE REPAIR WOULD COST $1,800. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 78,000. UPDATED 5/26/09 *CN UPDATED 05/28/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 BUICK REGAL- JAMESTOWN, OH
BUICK SAFETY RECALL 07035 ON 1998 BUICK REGAL. CONSUMER STATES THAT HE ASKED FOR REIMBURSEMENT FOR EXPENSES RELATED TO CORRECTING THE SAFETY DEFECT BUT WAS REFUSED. *NJ THE CONSUMER STATED THE VEHICLE SMOKED AND HAD AN ODOR. THE CONSUMER STATED THE RECALL INDICATED A NEW FRONT ROCKER COVER GASKET WOULD BE INSTALLED WITH AN IMPROVED DESIGN AND REPLACE THE SPARK PLUG WIRE CHANNEL WITH NEW RETAINERS. GM SENT THE CONSUMER A DENIAL LETTER THAT STATED 1 OF 3 REASONS WHY HE WAS DENIED. THE CONSUMER WAS INFORMED THE VALVE COVER GASKET WAS LEAKING OIL ONTO THE EXHAUST MANIFOLD. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER AND INFORMED THEM THAT HE HAD THE VALVE COVER GASKETS REPLACED. THEY TOLD HIM THE GASKETS USED WERE NOT THE CORRECT ONES AND THE BRACKETS WERE NOT CHANGED. SO, THE DEALER WENT AHEAD AND REPLACED THE GASKETS.*JB
Source: CONSUMER LETTER -
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2008 BUICK ENCLAVE- SARASOTA, FL
TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR FAILED TO ILLUMINATE WHENEVER AN OCCUPANT WAS POSITIONED IN THE SEAT. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FAILURE WAS RELATED TO A FAULTY SEAT SENSOR. THE SEAT SENSOR WAS REPLACED TWICE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON SEVEN SEPARATE OCCASIONS FOR IDENTICAL FAILURES, BUT THERE WERE NO RESOLUTIONS. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 5\26\09 *CN THE AIR BAG LIGHT WOULD COME ON AND GO OFF AT RANDOM TIMES, WHEN THE PASSENGER SEAT WAS OCCUPIED. UPDATED 05/28/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 BUICK LESABRE- WASHINGTON, WV
2000 BUICK LESABRE HAS A PROBLEM WITH INTAKE MANIFOLD GASKET LEAKING. CONSUMER WANTS TO KNOW IF THE CURRENT PROBLEM AND RECALLS FROM 2003, 2004 ARE CONNECTED. *NJ
Source: CONSUMER LETTER -
2004 BUICK REGAL- AUBURN, IN
I AM COMPLAINING ABOUT THE RIMS ON MY BUICK. I CONSTANTLY HAVE FLAT OR LOW TIRES. I HAD A FEW MECHANICS LOOK AT MY TIRES AND THEY SAID THE ALUMINUM ON THE RIM IS PEELING OFF. SO THAT MEANS THAT I NEED TO BUY NEW RIMS AND THAT IS EXPENSIVE. IT STARTED OUT ONCE IN A WHILE BUT NOW I FILL UP MY TIRES EVERY THREE OR FOUR DAYS. *TR
Source: NHTSA WEB SITE -
1999 BUICK PARK AVENUE- ROSENBERG , TX
1999 BUICK PARK AVE V6=3800 3 8L SHOT FIRE APX. 6 FEET PER FIREMEN ON DUTY THAT WITNESSED THIS. THE MOTOR SHOOK. UPPER INTAKE, INTAKE SET, VALVE COVER SET, PCV, OIL PRESSURE SWITCH, BOTH CONVERTERS AND STILL NOT FIXED. *TR
Source: NHTSA WEB SITE -
2002 BUICK REGAL- FAIRHOPE, AL
2002 BUICK REGAL.. WENT TO THE STORE CAME HOME AND THE WHOLE ENGINE WAS ON FIRE. CAR WAS JUST PAID OFF THIS MONTH AFTER 5 YEARS AND WE NEED ADVICE. WHO CAN HELP US? WHO CAN WE CALL? *TR UPDATED 05/07/09
Source: CONSUMER LETTER