BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 BUICK RENDEZVOUS- GAINESVILLE, FL
MY ENGINE LIGHT CAME ON AND I TOOK MY TRUCK TO HAVE AN OIL CHANGE WHERE THEY DISCOVERED THAT GAS WAS LEAKING MY TRUCK AND THEY TOLD ME I NEED TO HAVE MY GAS FILLER HOSE REPLACED BEFORE IT STARTS A FIRE AND ENDANGER ME AND MY FAMILY. I WAS RESEARCHING THIS ON THE INTERNET AND CAME ACROSS RECALLS FOR THE SAME PROBLEM THAT I AM HAVING NOW. I WANT KNOW HOW CAN I SEE IF MY TRUCK IS ON THAT RECALL LIST. I AM NOT THE ORIGINAL OWNER OF THE TRUCK BUT I ONLY HAD IT A YEAR AND A HALF. IF MY TRUCK IS ONLY THE RECALL LIST CAN I STILL GET IT FIXED IF I AM NOT THE ORIGINAL OWNER. *TR
Source: NHTSA WEB SITE -
1998 BUICK REGAL- SEYMOUR, CT
TL*THE CONTACT OWNS A 1998 BUICK REGAL. WHILE PARKED IN A PUBLIC PARKING LOT, THE VEHICLE CAUGHT FIRE UNEXPECTEDLY. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE FIRE REPORT INDICATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO THE COLLISION CENTER. THE INSURANCE COMPANY AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. AFTER THE FIRE, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V118000 (ENGINE AND ENGINE COOLING), IN WHICH THE VIN WAS INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 120,000. UPDATED 04/02/09. *JB
Source: CONSUMER LETTER -
1998 BUICK LESABRE- LYMAN, SC
BOUGHT A USED (2 OWNER) BUICK LESABRE IN DEC '08 HAVING 37,428 . IN EARLY MARCH, '09, AFTER LESS THAN 4000 MILES, STARTED HEARING A BRIEF GURGLING WHEN ENGINE TURNED OFF. IN MID-MARCH, WHILE PULLING ONTO A HIGHWAY FROM A SLIGHT UPWARD GRADE THE VEHICLE LOST POWER, AND A DRIVE TRAIN VIBRATION TOOK PLACE FOR A FEW SECONDS....NEARLY CAUSING AN ONCOMING TRUCK TO COLLIDE WITH US.TOOK VEHICLE INTO A NATIONAL FRANCHISED TRANSMISSION DEALER FOR CHECKUP...TRANSMISSION CHECKED OK. HOWEVER, TECHNICIAN DISCOVERED RADIATOR FLUID IN MANIFOLD INTAKE AREA. SUSPECTING LEAKING INTAKE MANIFOLD SEAL AND/OR CRACKED INTAKE MANIFOLD COVER. NEED TO USE THE VEHICLE, BUT HAVE TO WAIT FOR REPAIR UNTIL MONEY CAN BE PUT TOGETHER. AM A DISABLED EX MARINE,VIETNAM VET.. SHOULDN'T HAVE TO PUT UP WITH THIS PROBLEM, ESPECIALLY WHEN IT LOOKS LIKE A VERY PREVALENT ONE ,BASED ON WHAT IS ON THE NET. REPLACEMENT PART IS ONLY 140.00 THROUGH A NATIONAL PARTS COMPANY. THE AUTO SHOPS ARE QUOTING OVER 800.00 TO FIX. C'MON, LET'S GET SOMETHING DONE ABOUT THIS BEFORE SOMEONE IS KILLED!!! HAVEN'T YOU NOTICED THE POWER FAILURES IN SOME OF THE REPORTS??I WOULD THINK GM WOULD DO A VOLUNTEER RECALL, RATHER THAN RISK REPUTATION, AND CONSUMER LIFE&LIMB. THE PROBLEM IS THAT GM WAS USING HAVELIN'S 'ORANGE' ANTIFREEZE (DEXTROL) AND IT WAS FAULTY. IT WAS CONGEALING IN THE ENGINE, DISRUPTING COOLANT FLOW, THEREBY CAUSING OVERHEATING ENOUGH TO BLOW INTAKE MANIFOLDS AND/OR GASKETS........SEEMS THE 8 AUTO TECH'S I'VE TALKED TO OVER THE PAST WEEK KNOW THIS. SO, WHY DON'T THE INDUSTRY AND GOV."EXPERTS"??? *TR
Source: NHTSA WEB SITE -
2004 BUICK LESABRE- BLOOMINGTON, IN
TL*THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING AND TAIL LIGHTS FAIL CONSTANTLY. AS A RESULT, VISIBILITY IS SIGNIFICANTLY REDUCED. THE DEALER STATED THAT HE WOULD HAVE TO REPLACE THE INSTRUMENT CLUSTER AT THE COST OF $369. AS OF MARCH 20, 2009, THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 44,000 AND CURRENT MILEAGE WAS 51,000. UPDATED 12/8/09 *CN UPDATED 12/09/09
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK RENDEZVOUS- DETROIT, MI
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE SECURITY SYSTEM WARNING INDICATOR ILLUMINATED AND CAUSED THE AUTOMATIC WINDOWS, DOORS, AND TRUNK TO LOCK. THE DOOR LOCKS INTERMITTENTLY MOVED FROM THE LOCKED TO UNLOCKED POSITION. THE CONTACT COULD NOT EXIT THE VEHICLE AND ATTEMPTED TO PLACE IT INTO PARK AND TURN OFF THE IGNITION. HOWEVER, SHE WAS STILL UNABLE TO EXIT THE VEHICLE. IN ADDITION, THE RADIO LOCK BUTTON ENABLED AND SHE COULD NOT MOVE IT FROM THE UNLOCK POSITION. THE DEALER INPUT A CODE THAT UNLOCKED ALL THE COMPONENTS THAT WERE AFFECTED BY THE SECURITY SYSTEM. THE IGNITION CYLINDER WAS REPAIRED AND THE CONTACT REMOVED A FUSE IN AN ATTEMPT TO CORRECT THE FAILURES. CURRENTLY, THE TRUNK IS STILL LOCKED AND THE FAILURES PERSIST. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 BUICK RENDEZVOUS- WAUPACA, WI
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 45 MPH, THE BRAKES FAILED AND THE ABS INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT KEPT PUMPING THE BRAKES, BUT NOTHING HAPPENED. HE APPLIED THE EMERGENCY BRAKE TO SLOW DOWN THE VEHICLE. THROUGH ONLINE RESEARCH, HE FOUND SEVERAL COMPLAINTS ABOUT THIS FAILURE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 82,000 AND FAILURE MILEAGE WAS 74,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LUCERNE- JACKSON, MS
ON MARCH 11, THE ACCELERATOR STUCK ON MY MOTHER'S 2008 BUICK LUCERNE AND SHE JUMPED A RR TIE BARRIER AND CROSSED THE FRONT YARD AND HIT AN OAK TREE AT PERHAPS 30 MPH. SHE THINKS SHE TURNED OFF THE ENGINE IN ATTEMPT TO PREVENT VEHICLE FROM GOING DOWN A STEEP HILL AND INTO THE STREET. SHE'S NOT SURE SHE WAS WEARING A SEATBELT. AIRBAG DID NOT DEPLOY. SHE SUSTAINED SERIOUS INJURY TO HIP AND PELVIS. I DON'T KNOW IF AIRBAG SHOULD HAVE DEPLOYED OR IF IT WOULD HAVE SAVED HER FROM SERIOUS INJURY, BUT I WOULD LIKE AN INDEPENDENT PARTY INVESTIGATE THE BLACK BOX DATA TO SEE WHAT LIGHT COULD BE SHED. *TR
Source: NHTSA WEB SITE -
2000 BUICK REGAL- CULVER CITY, CA
2000 BUICK REGAL STALLS WHILE DRIVING MY 2000 BUICK REGAL HAS DIED MULTIPLE TIMES IN THE LAST WEEK AS I WAS DRIVING. THE ENGINE QUITS IN AS LITTLE AS FIVE MINUTES, BUT MIGHT TAKE LONGER, AND ALWAYS HAPPENS AS I AM DECELERATING (FOOT OFF THE ACCELERATOR, APPLYING BRAKE). CRANKING CAUSES THE ENGINE TO FIRE, BUT NOT ENOUGH TO KEEP RUNNING. IT MIGHT TAKE UP TO TWENTY TRIES TO GET IT RUNNING AGAIN. EN ROUTE TO MY MECHANIC, DRIVING SLOWLY AND GENTLY, THE CAR WOULD NOT STALL. THE MECHANIC ROAD TESTED THE CAR, AND MADE IT STALL. INITIALLY, ERROR CODES P0300, P0463, P1096, P0103 AND P0128 WERE READ. THE OLDER BATTERY WAS REPLACED AND THE POSITIVE CABLE SERVICED. THE ECM WAS REPROGRAMMED (COST: $100!), AND THE REGAL RAN WELL FOR A DAY. SHORTLY THEREAFTER, IT BEGAN DYING AS BEFORE, AND WAS RETURNED TO THE SHOP. SINCE THEN, IT HAS BEEN IN HIS SHOP FOR FOUR DAYS, ENGINE IDLING WITH TEST EQUIPMENT ATTACHED. WHEN IT DIES, IT STARTS UP IMMEDIATELY, AND NO ERROR CODES ARE PRESENT. HE IS AT A LOSS. *TR
Source: NHTSA WEB SITE -
2005 BUICK RAINIER- STANLEY, WI
ALL FOUR TIRES CONTINUOUSLY DEFLATE. WITHIN 3 - 4 DAYS THE TIRE PRESSURE CAN GET AS LOW AS 10 LBS OF PRESSURE. I MUST ADD PRESSURE ANYTIME I WANT TO DRIVE THE VEHICLE. THE TIRES HAVE BEEN CHECKED FOR DAMAGE THIS IS NOT THE PROBLEM. APPEARS THE TIRES ARE LEAKING AROUND THE RIMS. THIS PROBLEM HAS EXISTED SINCE OUR PURCHASE OF THE VEHICLE IN OCT OF 2005. OUR SMALL TOWN DEALERSHIP HAS NOT TAKEN THE INITIATIVE TO CORRECT THE PROBLEM, BUT HAVE ONLY STATED THERE WERE NO RECALLS ON THE RIMS. SINCE WE DRIVE THIS VEHICLE INFREQUENTLY AND HAVE OTHER VEHICLES FOR TRANSPORTATION WE HAVE CHOSEN TO LIVE WITH THE INCONVENIENCE UP TO THIS POINT. THE VEHICLE, TODAY HAS LESS THAN 40K MILES ON IT. I DO NOT FEEL THAT I THE CONSUMER SHOULD INCUR THE EXPENSE OF CORRECTING THIS PROBLEM. PLEASE ADVISE HOW I SHOULD PROCEED WITH RECONCILING THIS PROBLEM. I'VE ALSO SUBMITTED A COMPLAINT UNDER ODI #10262250. AS I ALSO HAVE A SPEEDOMETER ISSUE WHICH JUST STARTED OCCURRING. *TR
Source: NHTSA WEB SITE -
2005 BUICK RAINIER- STANLEY, WI
THE SPEEDOMETER HAS COMPLETELY AND INSTANTLY STOPPED WORKING. TO THE BEST MY KNOWLEDGE THE ODOMETER APPEARS TO BE WORKING BUT CANNOT VALIDATE. THE VEHICLE HAS LESS THAN 40K MILES ON IT. I NOTICED SEVERAL OTHER COMPLAINTS REGARDING SPEEDOMETER ISSUES AND DON'T FEEL I THE CONSUMER SHOULD BE RESPONSIBLE FOR THE EXPENSE OF THIS COSTLY REPAIR. GM HAS NOT RECALLED DUE TO THIS PROBLEM. IT'S UNFORTUNATE THE WARRANTY PERIOD IS EXPIRED, BUT THIS VEHICLE HAS VERY LOW USAGE AND LOW MILEAGE, WHERE I DON'T FEEL THIS TYPE OF PROBLEM SHOULD BE OCCURRING. PLEASE PROVIDE YOUR RESPONSE. THANK YOU. *TR
Source: NHTSA WEB SITE