BUICK Complaints

TL*THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT SMELLED A VERY STRONG GASOLINE ODOR IN THE GARAGE. SHE TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THEY FOUND A FUEL LEAK. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V454000 (FUEL SYSTEM, GASOLINE:STORAGE). THE CURRENT AND FAILURE MILEAGES WERE 11,000.

TL*THE CONTACT OWNS A 1996 BUICK LESABRE. WHILE DRIVING DOWN A HILL AT AN UNKNOWN SPEED, THE BRAKE INDICATOR ILLUMINATED AND MADE A CONSTANT BEEPING NOISE. THE CONTACT PARKED THE VEHICLE AND HAD AAA TOW IT TO THE DEALER. SHE PURCHASED THE VEHICLE FROM THE DEALER IN SEPTEMBER OF 2008 AND NOW SHE NEEDS NEW BRAKES. WITHIN TWO HOURS, THE VEHICLE WAS REPAIRED AT THE COST OF $400. SHE WAS VERY SKEPTICAL OF THE REPAIRS AND TOOK THE VEHICLE TO A PRIVATE MECHANIC. SHE WAS INFORMED THAT THE BRAKE LINES WERE CLOGGED. THE REPAIR WOULD COST $500. THE FAILURE MILEAGE WAS 114,000. 4/01/09 *NJ UPDATED 04/09/09.*JB

ON A COLD MORNING IN FEBRUARY, OUTSIDE DRIVER'S SIDE DOOR HANDLE BROKE OFF DURING NORMAL OPENING FUNCTION. UPON FURTHER INVESTIGATION, IT TURNS OUT THAT THE ENTIRE HANDLE IS MERELY CHROME-PLATED PLASTIC, WITH PEM NUTS INSERTED INTO THE REAR SIDE OF THE HANDLE. THE ENTIRE TENSILE LOAD OF THE HANDLE IS CARRIED ON THESE TWO POINTS, AND THIS IS WHERE THE PLASTIC FRACTURED. HAVING NO LUCK FINDING REPLACEMENT PARTS, AND NO REASON TO BELIEVE THAT PUTTING A SIMILARLY-DESIGNED HANDLE WOULD PREVENT THE PROBLEM FROM RECURRING, I REPAIRED THE HANDLE BY DRILLING THROUGH THE HANDLE AND PUTTING 2 BOLTS AND 2 NUTS THROUGH THE BODY OF THE HANDLE TO SECURE IT TO THE DOOR. *TR

CAR JUST SHUTS OFF WILL NOT START FOR 15 MIN. THEN RUNS RUFF AFTER 30 MIN WILL START AND RUN FINE UP TO A WEEK OR A MONTH NO WILL NOT RUN AT ALL. IT IS THE WIRING FROM BCM TO FUEL TANK AND NOW BCM IS BAD READING SOME FOREIGN LANGUAGE ALSO SMELL GAS AFTER FILL UP. *TR

TL*THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT BELIEVED THERE WAS A DESIGN FLAW WITH THE EASY EXIT SEAT FUNCTION. WHEN THE KEY IS PLACED IN THE IGNITION, BOTH THE SEAT AND STEERING WHEEL ARE SUPPOSED TO MOVE TO PRE-DETERMINED POSITIONS, AND THEN MOVE BACK WHEN THE KEY IS REMOVED. THE CONTACT STATED THAT THE SEAT AND STEERING WHEEL DID NOT MOVE BACK WHEN THE KEY WAS REMOVED. FOR MONTHS, HE ATTEMPTED TO HAVE THE DEALER REPAIR THE VEHICLE, BUT HIS APPOINTMENTS KEPT GETTING PUSHED BACK. RECENTLY, THE DEALER STATED THAT THE ISSUE COULD NOT BE REPAIRED BECAUSE THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER AGREED WITH THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 6,000 AND FAILURE MILEAGE WAS APPROXIMATELY 500. UPDATED 04-17-09 THE DRIVERS SEAT WOULD MOVE BACK WHEN THE KEY WAS REMOVED FROM IGNITION. THE STEERING COLUMN WOULD ALSO MOVE UP AND FORWARD. UPDATED 04/20/09.*JB

FUEL GAUGE READING INCORRECT. DEALER REPLACED SENSOR AND HAD TO DRAIN/REMOVE GAS TANK TO REPLACE. WHILE THIS WAS STILL UNDER WARRANTY (55,000 MILES, I WOULD HAVE HAD TO PAY APPROXIMATELY $550. *TR

MY DRIVER'S SIDE REAR WINDOW REFUSED TO ROLL UP AFTER ROLLING DOWN. UPON EXAMINATION BY OUR MECHANIC, IT WAS DISCOVERED THAT THE WINDOW MOTOR HAD CEASED TO FUNCTION. THE WINDOW ITSELF HAD ON ANOTHER OCCASION FAILED BUT THIS TIME THE MOTOR NEEDED REPLACING. *TR

I AM TRYING TO GET INFORMATION ON A RECALL FOR MY 2001 BUICK LESABRE. I SPOKE WITH BUICK AND THEY ACKNOWLEDGED THERE WAS A RECALL FOR ENGINE COOLANT LEAKS, BUT APPARENTLY BEING THE SECOND OWNER OF THE VEHICLE I WAS NOT NOTIFIED. I AM NOW HAVING PROBLEMS WITH ENGINE COOLANT LEAKING INTO THE MOTOR. I HAVE 73,000 MILES ON THE VEHICLE AND THE DEALER STATES IT IS AGE AND MILEAGE. I AM NOT SURE!!!!!! I FEEL IF THERE WAS A RECALL DUE TO A DEFECTIVE GASKET WHICH CAUSED THESE LEAKS THEN I SHOULD BE COVERED UNDER THAT RECALL??? FROM WHAT I COULD LEARN FROM YOUR SITE BUICK HAD A RECALL FOR THEIR REGAL AND PONTIAC GRAND PRIX. IT IS GM RECALL. #07035. I KNOW I HAVE A LESABRE,BUT IT SEEMS TO BE HAVING THE SAME PROBLEMS. IS THERE A RECALL ON MY VEHICLE ALSO??IT SUPPOSEDLY IS AFFECTING OVER 20,764 VEHICLES AND THE 2001-2003 MODELS WON'T BE NOTIFIED RIGHT AWAY. PRIOR YEARS WERE NOTIFIED APRIL 2008. I AM A SECOND OWNER SO NOT SURE IF I WOULD EVER BE NOTIFIED. PLEASE ADVISE. *TR

MY CAR IS OVERHEATING AND LEAKING EXCESSIVE DEXCOOL FROM THE INTAKE MANIFOLD GASKETS AND COOLANT ELBOW. WESTLUND BUICK GMC, BUICK, PONTIAC IN SEATTLE, WA HAS DIAGNOSED THE INTAKE MANIFOLD GASKETS AND THE COOLANT ELBOW HAVE GONE BAD. A CUSTOMER SERVICE REPRESENTATIVE AT BUICK CUSTOMER SERVICE HAS INFORMED ME THAT THERE IS A VIN SPECIFIC RECALL ON THIS ISSUE. BUICK CUSTOMER SERVICE HAS VERIFIED MY VIN IS NOT PART OF THAT RECALL BUT I FEEL THAT MY VEHICLE SHOULD BE INCLUDED SINCE IT IS THE SAME MAKE, MODEL, AND YEAR OF OTHER VEHICLES INCLUDED IN THE RECALL. *TR

2000 BUICK CENTURY, POWER WINDOWS FELL DOWN.1ST ONE, AND COULD NOT GET IT BACK UP. NEXT DAY ANOTHER FELL DOWN WHEN I WASN'T IN CAR. TOOK TO DEALER AND THEY SAID A 3RD FELL DOWN BY IT'S SELF. THEY CHARGED ME OVER $1,300.00,SAYING EACH WINDOW BROKE FOR NO REASON. A MONTH LATER,THE LAST WINDOW,WHICH HAD NO PROBLEM WOULD NOT GO DOWN AND STILL DOESN'T. NO WAY DID 4 WINDOWS BREAK ALL AT ONCE.I THINK WHATEVER CONTROLS THE WINDOWS BROKE AND THEY DIDN'T FIX IT AND CHEATED ME. NOW I HAVE THE WINDOW ON DRIVER'S SIDE THAT WILL NOT GO DOWN. THAT MAKES ALL 4 POWER WINDOWS BROKEN,ONE STILL UNFIXED. *TR