BUICK Complaints

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE TEMPERATURE GAUGE DISPLAYED A SIGNIFICANT INCREASE. IMMEDIATELY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE TECHNICIAN OBSERVED A COOLANT LEAK AND STATED THAT THE HEAD GASKET FAILED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 68,000. 4/01/09 *NJ UPDATED 04/09/09. *J

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING BETWEEN 55-60 MPH ON NORMAL ROAD CONDITIONS, A LOW POWER RESPONSE OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE BRAKES WERE NOT PERFORMING PROPERLY AND THE STOPPING DISTANCE INCREASED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED EACH TIME THE VEHICLE IS IN USE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THE FRONT BRAKE PADS WERE REPLACED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR IDENTICAL FAILURES AND THE TIE ROD AND WHEEL HUB WERE REPLACED, AND THE BRAKE DRUMS WERE RESURFACED. HOWEVER, THE FAILURES STILL PERSIST. THE FAILURE MILEAGE WAS 52,000. THE VIN AND CURRENT MILEAGE WERE UNKNOWN.

I TOOK DELIVERY OF A 2008 BUICK LUCERNE.LAST YEAR. ALMOST IMMEDIATELY I HAD PROBLEMS. I PROCEEDED UNDER PA. LEMON LAW DUE TO ELECTRICAL ISSUES (ENGINE LIGHT INDICATING A PROBLEM) REPRESENTED BY COUNSEL. I WAS TOLD THE PROBLEM WAS FIXED AND SETTLED FOR A FLAT AMOUNT. SINCE THAT TIME I HAVE HAD ADDITIONAL ENGINE LIGHT ISSUES BUT THIS TIME IT HAS BEEN DIAGNOSED (AND DOCUMENTED) AS A PROBLEM COMPLETELY DIFFERENT THAN THAT WHICH OCCURRED PREVIOUSLY. THE ORIGINAL PROBLEM WAS WELL IN EXCESS OF FIVE TIMES AND CLOSE TO 30 DAYS DOWN TIME. THIS NEW PROBLEM IS NOW ON ITS SECOND OCCURRENCE AND NOW I AM IN RENTAL CAR. I HAVE INFORMED GM AND THE DEALER THAT THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN. IT IS A POTENTIAL DEATH TRAP. THE DEALER FINALLY ADMITS TODAY THAT THIS VEHICLE IS DEFECTIVE. HOWEVER, GM HAS TAKEN A POSITION THAT THE FIRST INCIDENT WAS SETTLED THAT THEY REFUSE TO ACKNOWLEDGE THAT THERE IS A NEW & SECOND PROBLEM NOT FIXED BY THE FIRST RECALL. I HAVE EVEN OFFERED TO GIVE THEM THEIR SETTLEMENT MONEY BACK ON THE FIRST OCCURRENCE I AM SO DISGUSTED. THE CAR IS A DANGER NOT ONLY TO MYSELF BUT TO OTHERS THAT I AM ON THE ROAD WITH AS A TRAVEL THE PA TPK. EVERYDAY FOR WORK. GM REFUSES TO LISTEN TO THEIR DEALER WHO NOW ADMITS THAT THIS VEHICLE IS DEFECTIVE AND CONFIRMS A NEW AND SECOND PROBLEM. GM WILL NOT LISTEN TO THEIR DEALER NOR TAKE THIS SERIOUSLY. ONE PROBLEM SOLVED ANOTHER ELECTRICAL PROBLEM (SUPPOSEDLY INVOLVING AN EMISSION SYSTEMS BREAKDOWN) TO GO. CAN SOMEONE AT THE AGENCY PLEASE HELP ME? *TR

MY 2005 BUICK RAINIER HAD 55,000 MILES ON IT WHEN MY SPEEDOMETER WENT ON THE BLITZ. THE SPEEDOMETER WAS STUCK AT 60 MPH AND WOULD CONTINUE TO RISE UNTIL IT WAS PEGGED PAST 120 MPH WHILE TRAVELING ON THE HIGHWAY. THIS HAS BEEN GOING ON INTERMITTENTLY FOR ABOUT 9 MONTHS. NOW MY SPEEDOMETER MAY STOP WORKING COMPLETELY WHILE TRAVELING DOWN THE ROAD. MY MOTHER HAS A 2004 RAINIER AND SHE IS HAVING PROBLEMS WITH MULTIPLE GAUGES INCLUDING THE SPEEDOMETER. AC DELCO IDENTIFIED THE PROBLEM TO BE A DEFECTIVE STEPPER MOTOR IN THE GAUGE CLUSTER BUT GM HAS NOT RECALLED THE VEHICLES AND IT IS A COSTLY REPAIR THAT I BELIEVE THE CONSUMER SHOULD NOT HAVE TO PAY FOR. PLEASE LOOK INTO THIS TROUBLE IN MORE DETAIL AS I'VE SEARCHED YOUR SITE AND SEVERAL PEOPLE HAVE COMPLAINED ABOUT THE SAME SYMPTOMS IN NOT ONLY BUICK BUT THE CHEVROLET TRAILBLAZER AS WELL. THANKS. *TR

ON MY 2006 BUICK LACROSSE, AT ABOUT 48K MILES THERE WAS A LOUD CLICKING NOISE FROM UNDER THE HOOD.....LUCKILY I WAS STILL UNDER WARRANTY BECAUSE IT WAS A CRACKED FLYWHEEL (FLEX PLATE)......I GO ON MY HAPPY WAY AND ABOUT 10 MONTHS LATER I HAVE THE SAME PROBLEM....AND SINCE I AM OVER THE MILEAGE PORTION OF THE PART WARRANTY, GM REFUSED TO COVER IT 100%......OK, I REALIZE ITS TECHNICALLY OUT OF WARRANTY, BUT THERE IS NOTHING THAT I CAN DO TO THAT CAR TO CAUSE THE FLYWHEEL TO CRACK...SOMETHING IS MAKING THIS HAPPEN AND GM REFUSES TO REFUND ME. I SPENT HOURS AND HOURS ON THE PHONE WITH GM.... *TR

THIS IS THE WORST VEHICLE THAT I HAVE EVER OWNED! ALSO, THE FIRST NEW CAR I HAVE EVERY HAD AND I'M EXTREMELY DISAPPOINTED!!!! I HAVE ALWAYS DRIVEN GM CARS AND I CAN'T UNDERSTAND WHY GM DOESN'T RECALL AND OF THE 2005 BUCK TERRAZA'S AND GIVE PEOPLE A REFUND OR A NEW CAR. THIS CAR HAS BEEN IN THE SHOP AT LEAST 30 TIMES SINCE FEB. 2006-MAR 2008. PROBLEMS FROM TIRES, FRONT END PROBLEMS, DOORS, CD/DVD PLAYER, HEATED SEATS, ELECTRICAL, BRAKES, ROTORS, YOU NAME IT, IT'S BEEN DONE. NOW I AM HAVING A SAME PROBLEM THAT I HAD IN MARCH 2007 AND IS HAPPENING AGAIN AND BECAUSE I NO LONGER HAVE A WARRANTY I WILL END UP PAYING FOR IT! I DON'T THINK THIS IS RIGHT. I WISH I COULD JUST GIVE THE VAN BACK AND MAKE THEM GIVE ME SOMETHING ELSE. I HAVE HAD BUICK'S IN THE PAST AND HAVE NEVER! HAD PROBLEMS. I ACTUALLY BOUGHT A BUICK BECAUSE OF THE HIGHER STANDARD, NOW I WISH I WOULD HAVE BOUGHT SOMETHING ELSE. *TR

TL*THE CONTACT OWNS A 2000 BUICK CENTURY. THE CONTACT STATED THAT THE REAR SEAT SAFETY BELTS WERE INOPERABLE. HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 00V228003 AND 01V109000, ALTHOUGH THE FAILURES WERE IDENTICAL. THE DEALER STATED THAT THEY COULD REPAIR THE SEAT BELTS AT THE ESTIMATED COST OF $500. NO REPAIRS HAVE YET BEEN MADE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 80,028.

TL*THE CONTACT OWNS A 1997 BUICK LESABRE. THE CONTACT SMELLED A VERY STRONG ODOR OF GASOLINE. IN ADDITION, THE STEERING WHEEL WOULD SHAKE WHILE DRIVING AT ANY SPEED. WHILE PERFORMING A ROUTINE INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT HALF OF THE RADIATOR FLUID WAS MISSING. HE ADDED MORE RADIATOR FLUID AND NOTICED THAT FLUID CONTINUE TO DISAPPEAR IN THE VEHICLE EVERY FOUR DAYS. AFTER NUMEROUS REFILLS OF RADIATOR FLUID, HE TOOK THE VEHICLE TO A DEALER AND WAS INFORMED THAT THE UPPER INTAKE MANIFOLD NEEDED TO BE REPLACED. IN ADDITION, THE WATER PUMP NEEDED TO BE REPLACED AND THE MAIN GAS LINE WAS LEAKING, WHICH CAUSED THE STRONG ODOR. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 96V116000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE CONTACT BELIEVES THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE VEHICLE IS CURRENTLY AT THE DEALER AND HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 153,000.

TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. IT WAS MADE KNOWN TO THE CONTACT THAT THERE WERE NO CHILD LOCKS ON THE DOORS IN HIS VEHICLE. THROUGH RESEARCH, HE DISCOVERED THAT THE 2004, 2006, AND 2007 LACROSSE MODELS WERE EQUIPPED WITH CHILD RESTRAINT LOCKS. HE FELT THAT IT WAS A SAFETY CONCERN THAT HIS YEAR WAS NOT INCLUDED. THE DEALER STATED THAT THEY WOULD HAVE TO GO THROUGH THE MANUFACTURER TO REACH A RESOLUTION. THE CONTACT SPOKE WITH SOMEONE FROM THE SAFETY DIVISION OF THE MANUFACTURER, WHO STATED THAT THEY WOULD GET BACK IN TOUCH WITH HIM. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 11,000. UPDATED 4/23/09 *CN UPDATED 04/27/09.*JB

TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE OVER ACCELERATED. THE FAILURE OCCURRED WITHOUT WARNING WHENEVER THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE THROTTLE BODY ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE FAILURE MILEAGE WAS 20,600 AND CURRENT MILEAGE WAS 20,668. UPDATED 03/23/09. *LJ THE THROTTLE BODY ASSEMBLY WAS REPLACED ON MARCH 4, 2009 UPDATED 03/23/09. *JB