BUICK Complaints

TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW HAS FAILED TWICE. BOTH REAR WINDOWS ALSO FAILED. THE FRONT PASSENGER SIDE WINDOW REGULATOR WAS REPLACED IN SEPTEMBER OF 2008. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 26,000.

TL*THE CONTACT OWNS A 1999 BUICK CENTURY. WHENEVER THE CONTACT MAKES A LEFT TURN OR A U-TURN, THE STEERING WHEEL LOCKS AND BECOMES DIFFICULT TO TURN. THE DEALER STATED THAT THE SUSPENSION STEERING RACK LOCKS UP WHEN MAKING A LEFT TURN. THE DEALER REPAIRED THE FAILURE AND THE VEHICLE IS CURRENTLY OPERATING NORMALLY. THE FAILURE MILEAGE WAS 75,000. UPDATED 03/04/09. *LJ UPDATED 03/04/09. *JB

TL*THE CONTACT OWNS A 1995 BUICK LESABRE. WHILE DRIVING 5 MPH IN TRAFFIC ON THE HIGHWAY, THE FRONT PASSENGER SIDE AIR BAG SPONTANEOUSLY DEPLOYED. A POLICE REPORT WAS FILED. AFTER CAREFUL INSPECTION, AN INVESTIGATOR CONCLUDED THAT WATER ENTERED THE AIR BAG MODULE, WHICH CAUSED CORROSION AND UNWARRANTED DEPLOYMENT. A POLICE OFFICER STATED THAT THERE WAS NO DAMAGE TO HER VEHICLE THAT WOULD CAUSE THE AIR BAGS TO DEPLOY. SHE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE VEHICLE HAS NOT BEEN PROPERLY REPAIRED. THE FAILURE MILEAGE WAS 140,000. 4/01/09 *NJ THE CONSUMER WAS INJURED AS A RESULT OF THE AIR BAG DEPLOYMENT. UPDATED 04/06/09.*JB

TL*THE CONTACT OWNS A 1988 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STRUCK A GUARDRAIL AND WAS DESTROYED. THE CONTACT SUSTAINED NECK INJURIES AND A POLICE REPORT WAS FILED. SHE THOUGHT THE VEHICLE HAD ANTILOCK BRAKES, BUT REALIZED IT DID NOT AFTER THE CRASH OCCURRED. THE CONTACT STATED THAT THE MANUFACTURER SHOULD HAVE A PERMANENT LABEL TO INDICATE THAT THE VEHICLE HAS ANTILOCK BRAKES SINCE IT IS AN OPTIONAL FEATURE. SHE FURTHER STATED THAT IT COULD CAUSE NUMEROUS FATAL CRASHES BECAUSE THE BRAKES HAVE TO BE APPLIED A CERTAIN WAY DEPENDING ON THE ANTILOCK BRAKE SYSTEM. THE DEALER INFORMED HER THAT SHE HAD ANTILOCK BRAKES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

I OWN AN '06 BUICK LUCERNE CXS WITH DEFECTIVE MOTOR MOUNTS. THESE MOTOR MOUNTS ARE KNOWN TO BE DEFECTIVE AND MANY BULLETINS HAVE BEEN POSTED, ALONG WITH MANY KNOWN CUSTOMERS GETTING THEM REPLACED. I HOWEVER HAVE HAD BAD LUCK GETTING MY LOCAL BUICK DEALERSHIP TO REPLACE THEM. THE PROBLEM HAPPENS WHILE TAKING OFF FROM A STOP. THE DEFECTIVE MOUNTS CAUSE THE ENGINE TO VIBRATE AND SHAKE THE CAR. THIS TO ME SEEMS LIKE A VERY DANGEROUS ISSUE TO HAVE TO DEAL WITH AND WOULD LIKE TO GET THESE MOUNTS REPLACED AS SOON AS POSSIBLE. *TR

TL*THE CONTACT OWNS A 1994 BUICK CENTURY. WHILE DRIVING 5 MPH, THE TIE ROD FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP AND THE MANUFACTURER HAS NOT YET BEEN NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 100,000. UPDATED 03/17/09. *LJ THE CONSUMER STATED THE TIE ROD BROKE IN HALF. UPDATED 03/17/09. *JB

MY HUSBAND HAD DRIVEN THE VEHICLE ABOUT 2 MILES WHEN ALL OF A SUDDEN IT BEGAN OVERHEATING AND A WARNING LIGHT CAME ON. HE RETURNED HOME AND THE FOLLOWING DAY WE TOOK IT TO A SHOP. THE MECHANIC CHECKED EVERYTHING. COULD NOT FIND THE SOURCE. WE FINALLY HAD TO HAVE IT TOWED TO A GM DEALER. THEY SAY THAT THE HEAD GASKET IS BLOWN. HOWEVER, THEY SAY THAT WE SHOULD BUY A NEW ENGINE AT A COST OF $5131.00, BECAUSE ACCORDING TO THEM WITH THE HOLLOW CAM IT WILL ONLY BE A MATTER A TIME BEFORE THE HEAD BLOWS AGAIN. I RESEARCHED AND FOUND THIS IS A COMMON PROBLEM WITH THIS VEHICLE. I WAS NOT NOTIFIED OF THE DEXCOOL LAWSUIT AND HAVE RECEIVED NO DEFINITE HELP FROM BUICK CUSTOMER ASSISTANT. ADDITIONALLY, 3 OF 4 WINDOW MOTORS HAVE GONE OUT. THROUGH MY RESEARCH I FIND THIS TOO IS A COMMON PROBLEM. WHEN THE 2 SECOND MOTOR WENT OUT, I HAD A LOCAL WINDOW REPAIR MAN LOCK THE WINDOW SO THAT IT WOULD NO LONGER DROP DOWN, BECAUSE I COULD NOT AFFORD THE REPAIR. I HAVE HAD REPEATED BRAKE/ROTOR/TIRE WORK, SO CALLED "SPARK PLUG MISFIRES" AND EXPENSIVE ELECTRICAL REPAIRS. I CONSISTENTLY SERVICE AND PERFORM ROUTINE MAINTENANCE ON THE VEHICLE. AS OF TODAY, THE VEHICLE HAS LESS THAN 91,000 MILES ON IT, BUT IS COMPLETELY INOPERABLE. *TR

DEFROSTER VENTS IMPROPERLY POSITIONED TO KEEP FRONT WINDSHIELD CLEAR IN NEAR ZERO CONDITIONS. WINDOW WIPER BLADES PARK IN AN AREA BELOW THE HEATED PORTION OF THE WINDSHIELD. WIPERS FROZE TO THE WINDOW, DURING THE DELAY IN THE INTERRUPTED OPERATION, WHILE DRIVING IN A SNOW STORM AT 3 DEG. TEMP. WINDOW ACTUALLY BECAME TOTALLY FROZEN OVER AND VISIBILITY BECAME IMPOSSIBLE. ON THE PASSENGER SIDE, ICE ACCUMULATED IN THE WIPER PAVE IN THE LOWER RIGHT CORNER, ABOUT 3 X 6 X 1/4 THICK AND THE WIPER HAD TO NAVIGATE UP AND OVER THIS FROZEN MASS. *TR

STEERING CLUNK DEALER FOUND NOISY INTERMEDIATE STEERING SHAFT. REPLACED INTERMEDIATE STEERING SHAFT.. TOOK 2 HRS CLAIMED DEFECTIVE PART... PARTY NEXT TO ME IN WAITING ROOM HAD SOME PROBLEM WAS IT PART, POOR MECHANIC OR OR BAD DESIGN VERY UNEASY. *TR

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ALUMINUM RIMS ON THE VEHICLE CAUSED ALL FOUR TIRES TO LOSE PRESSURE. SHE TOOK THE VEHICLE TO A TIRE CENTER FOR REPAIR AND WAS INFORMED THAT THE ALUMINUM IN THE RIMS WERE PEELING INSIDE. IN ADDITION, THE ALUMINUM WAS PUNCHING THE SIDE OF THE TUBE AND CAUSED THE TIRES TO LOSE PRESSURE. THE REPAIR CENTER STATED THAT THEY HAD TO SAND THE ALUMINUM DOWN TO STOP THE PEELING AND LOSS OF TIRE PRESSURE. THE TIRES ARE THE ORIGINAL TIRES THAT CAME WITH THE VEHICLE. THE RIM MANUFACTURER AND OTHER RELATED INFORMATION WAS UNKNOWN. THE VIN, FAILURE AND CURRENT MILEAGE WERE UNAVAILABLE. UPDATED 2/23/09 *CN UPDATED 02/25/09. *JB