BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1996 BUICK REGAL- SAN DIEGO, CA
TL*THE CONTACT OWNS A 1996 BUICK REGAL. AFTER INSERTING THE KEY INTO THE IGNITION, THE DRIVER'S SIDE FRONTAL AIR BAG SPONTANEOUSLY DEPLOYED WITHOUT AN IMPACT OR CRASH. HE IS IN THE PROCESS OF NOTIFYING THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 157,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 BUICK LESABRE- CLEVELAND, OH
TL*THE CONTACT OWNS A 1997 BUICK LESABRE. SHE SMELLED A STRONG GASOLINE ODOR EMANATING FROM HER VEHICLE. THE DEALERS TECHNICIAN STATED THAT SHE WOULD HAVE TO REPLACE THE FUEL LINES AT AN EXPENSE EXCEEDING $350.00. THE VEHICLE WAS NOT REPAIRED. SHE WILL SPEAK WITH THE MANUFACTURER TO DETERMINE IF HER VEHICLE WAS INCLUDED IN RECALL#96V116000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1995 BUICK RIVIERA- ST. CHARLES, MO
1. THE STEERING COLUMN SUPPORT BRACKET ATTACHING BOLTS WERE UNDER TORQUED DURING ASSEMBLY. MY VEHICLE HAS WIRING PROBLEMS AND STARTING PROBLEMS THAT COME AND GO. INADEQUATE TORQUE CAN CAUSE THESE BOLTS TO VIBRATE LOOSEN OR FALL OUT RESULTING IN LOSS OF STEERING CONTROL SUPPORT BRACKET ATTACHING BOLTS TO THE CORRECT SPECIFICATIONS. THERE IS A RECALL FOR 1995 BUICKS BUT NOT INCLUDING MY BUICK. *TR
Source: NHTSA WEB SITE -
1997 BUICK RIVIERA- EL PASO, TX
THIS MORNING I TRIED TO START THE CAR TO GET MY KIDS TO SCHOOL, I TURN THE KEY BUT THE ENGINE DIDN'T START, IMMEDIATELY A BIG LOUD EXPLOSION (THE CAR NEVER STARTED), THEN SMOKE CAME OUT FROM UNDER THE HOOD, I GOT OUT TO OPEN THE HOOD AND FIRE WAS COMING OUT OF THE ENGINE RIGHT NEXT DASHBOARD NEAR THE DRIVER SIDE.....THE FIRE DEPARTMENT HAD TO COME TO GET THE FIRE OUT. *TR
Source: NHTSA WEB SITE -
1994 BUICK PARK AVENUE- PACIFICA, CA
TL*THE CONTACT OWNS A 1994 BUICK PARK AVENUE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. IMMEDIATELY AFTER THE FAILURE, THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 BUICK LACROSSE- PIEDMONT, SC
DRIVING HOME AT NIGHT, THE HEADLIGHTS OF THE CAR SUDDENLY WENT OUT. I REMEMBERED READING THAT THIS HAS HAPPENED WITH SOME ONE ELSE WITH THE SAME MODEL CAR. I TURNED THE HIGH BEAMS ON AND THEY WORKED. THE INCIDENT HAS NOT RE-OCCURRED. *TR
Source: NHTSA WEB SITE -
2004 BUICK CENTURY- LEAGUE CITY, TX
NO CRASH/INCIDENT. RECEIVED INCREASE IN INSURANCE PREMIUM FOR 2004 BUICK CENTURY. CALLED INSURANCE COMPANY WHICH STATED THE INCREASE WAS A RESULT OF COMPANY HAVING INCREASED PERSONAL INJURY CLAIMS FOR FAILURE OF AIRBAGS TO DEPLOY DURING ACCIDENTS. ALTHOUGH I AM NOT REPORTING ANY ACCIDENT, I INDICATE TODAY'S DATE OF T HIS REPORT AS 12/15/2008 BELOW. NUMBER OF DEATHS & PERSONS INJURED ARE UNKNOWN; HOWEVER, I PLACED THE NUMBER 1 IN EACH CATEGORY TO "PROCEED" TO THE NEXT WINDOW. FURTHER, I DO NOT KNOW ANY DETAILS OF THOSE ACCIDENTS AS REPORTED BY MY INSURANCE COMPANY; THEREFORE, THE "NO" CATEGORIES ARE LEFT IN THE DEFAULT INDICATION. *TR
Source: NHTSA WEB SITE -
2003 BUICK CENTURY- SCOTTSDALE, AZ
TL*THE CONTACT OWNED A 2003 BUICK CENTURY. AN HOUR AND FIFTEEN MINUTES AFTER PARKING THE VEHICLE AT HIS RESIDENCE, THE CONTACT WAS INFORMED THAT IT WAS ON FIRE. HE NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND A REPORT WAS FILED. THE FIRE QUICKLY SPREAD THROUGHOUT THE CONTACT'S HOME BEFORE THE FIRE DEPARTMENT COULD ARRIVE. IT TOOK APPROXIMATELY ONE AND A HALF HOURS TO EXTINGUISH THE FIRE. THE HOME AND CARPORT WERE SEVERELY DAMAGED. THE VEHICLE WAS DESTROYED AND THE HOME WAS CONDEMNED DUE TO THE FIRE. THERE WERE NO INJURIES. THE FIRE DEPARTMENT STATED THAT THE ORIGIN OF THE FIRE WAS THE ENGINE COMPARTMENT. THE FAILURE AND CURRENT MILEAGES WERE 48,000. UPDATED 01/08/09 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RAINIER- SOUTHERN SHORES, NC
DESIGN FAULT - AIR PUMP IS MOUNTED LOW ON THE FRAME OF 2005 BUICK RAINIER. ON 10/30/07 IT FAILED AND HAD TO BE REPLACED. MILEAGE AT THAT TIME WAS 30,947. PUMP FAILED AGAIN BECAUSE OF WATER INTRUSION. SINCE IT IS MOUNTED LOW WITHOUT ANY SHIELD I WOULD EXPECT RAIN WATER TO SPLASH UP AS YOU DRIVE. PUMP WAS REPLACED A SECOND TIME ON 12/12/08, MILEAGE WAS 39,994. THE SECOND PUMP ONLY LASTED 9,000 MILES AND GM REFUSES TO PAY FOR REPLACEMENT ( THE WARRANTY IS FOR 12,000 MILES OR 12 MONTHS, YOUR PART IS 13 MONTHS OLD). *TR
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- PINEHEURST, NC
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THERE WAS A TSB REGARDING A CLUNKING NOISE (SERVICE BULLETIN NUMBER 4105, NHTSA CAMPAIGN ID NUMBER 10020049 (STEERING:COLUMN)). THE FAILURE OCCURS WHENEVER THE STEERING WHEEL IS TURNED. THE TSB STATED THAT THE FAILURE CAN BE RESOLVED BY GREASING THE WHEEL AND WAS DUE TO INSUFFICIENT LUBRICATION OF THE INTERMEDIATE STEERING SHAFT. THE FAILURE BEGAN AT 41,000 MILES IN 2007 WHILE DRIVING 15 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPAIRED THE VEHICLE ACCORDING TO THE TSB; HOWEVER, THE MECHANIC STATED THAT THE FAILURE WOULD OCCUR AGAIN. CURRENTLY, AT 66,000 MILES, THE FAILURE IS RECURRING. THE MANUFACTURER STATED THAT THE VEHICLE WAS CORRECTED THE FIRST TIME AND THEY WOULD NOT REPAIR IT AGAIN SINCE IT WAS OUT OF WARRANTY. THE CONTACT BELIEVES A RECALL SHOULD BE ISSUED SINCE IT IS A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 67,000. UPDATED 01/08/09 *BF THE CONSUMER STATED THE STEERING INTERMEDIATE SHAFT HAS INADEQUATE LUBRICATION, WHICH CAUSE A CLUNKING NOISE. THE CONSUMER STATED THE NOISE HAS RETURNED. UPDATED 01/09/09. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE