BUICK Complaints

I ALSO HAVE EXPERIENCED WINDOW REGULATOR FAILURE, PASSENGER FRONT SIDE WENT DOWN AND THAT?S WHERE IT STAYED. A SEARCH ON THE INTERNET HAS PROVEN OUT THAT THIS IS A MAJOR PROBLEM ON BUICKS OF THIS ERA AS WELL AS OTHER MODELS USING THE REGULATOR MECHANISMS FROM THE SUPPLIER TO GM. MY BILL ENDED UP OVER 500 DOLLARS FOR REPAIR AT A GM DEALERSHIP. THIS IS A MAJOR PROBLEM, VERIFIED BY ONE OF THEIR MECHANICS. I CALLED GM CUSTOMER SATISFACTION DEPARTMENT AND SPOKE WITH A GENTLEMAN WHO ALSO VERIFIED IT IS A MAJOR PROBLEM, BUT GM WILL NOT STAND BEHIND THEM AFTER EXPIRATION OF THE WARRANTY. I LOVE THIS CAR BUT AM SERIOUSLY CONSIDERING TRADING AS I AM FEARFUL OF WHAT THE FUTURE HOLDS WITH THE OTHER WINDOWS AFTER RESEARCHING THE PROBLEM. *TR

I'VE HAD PROBLEMS WITH THIS CAR SINCE I PURCHASED IT IN JUNE 2005. FIRST IT WAS THE FUEL PUMP/SENDER,THEN CAME THE BRAKES AND TRACTION SYSTEM FAILURE. I'VE MANY CLOSE CALLS, AND HAD TAKEN THE CAR TO A CERTIFIED GM MECHANIC 5-7 TIMES, TO NO AVAIL. I'M STILL DEALING WITH THE BRAKES AND TRACTION SYSTEM FAILURE TIL THIS DAY. I WILL BE GETTING RID OF THIS AS SOON AS I CAN GET IT GOOD ENOUGH TO SALE...I WILL NEVER BUY ANOTHER BUICK AS LONG AS I LIVE. THIS WAS ONE OF THE BIGGEST MISTAKES I'VE MADE. I'VE CALLED THE CUSTOMER SERVICE CENTER IN THE STATES AND THIS IS WHAT THEY HAVE SAID TO ME "SINCE YOU'RE OVERSEAS, THERE'S NOTHING WE CAN DO ABOUT IT, SIR". I'VE SERVED MY COUNTRY AND SM STILL DOING MY PART AS A CIVILIAN. AND I CAN'T GET ANY GOOD SERVICE. WOW!! *TR

WHILE DRIVING HOME AT NIGHT ON THE HIGHWAY MY HEADLIGHTS WENT OUT I TRIED TURNING THEM OFF AND THEN BACK ON NOTHING HAPPENED SO I DROVE HOME USING MY FLASHERS SO NO ONE WOULD HIT ME. TOOK INTO THE DEALER AND THEY CHECKED THE CAR OUT AND THE HEADLIGHTS WERE NOW WORKING THEY TOLD ME THEY WOULD NOT BE ABLE TO DO ANYTHING UNLESS IT HAPPENS WHEN THEY HAVE IT IN THE REPAIR SHOP. THEY STATED IT'S LIKE FINDING A NEEDLE IN A HAYSTACK. GREAT RESPONSE . SINCE THEN IT HAS HAPPENED THREE MORE TIMES THE MOST RECENT WAS YESTERDAY. I AM ABLE TO PUT MY HIGH BEAMS ON BUT WHILE DRIVING IT'S SCARY BECAUSE I AM CONSTANTLY BEING FLASHED BY CARS DUE TO THE USE OF THEM . MY JOB IS 35 MIN AWAY FROM HOME AND THERE ARE THREE NIGHTS PER WEEK THAT I DRIVE HOME IN THE EVENING AND MY DRIVING IS ON THE HIGHWAY WHICH IS A MAJOR INTERSTATE. I'M WAITING FOR THE POLICE TO PULL ME OVER ONE TIME FOR USING THEM. I AM CONTACTING THE DEALERSHIP AGAIN TOMORROW WHICH IS DEC 15, 2008. *TR

TL*THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING APPROXIMATELY 45 MPH, SMOKE APPEARED FROM THE DASHBOARD AND THE DRIVER'S SIDE DOOR. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND THE SMOKE DISSIPATED. THE VEHICLE WAS DRIVEN TO HIS RESIDENCE, BUT THERE WAS NO INTERIOR POWER. THE VEHICLE WAS DRIVEN TO THE DEALER A WEEK LATER AND THEY STATED THAT A NUMBER OF WIRE INSULATIONS, THE FUSE BOX, AND BREAKERS WERE BURNT. THE MANUFACTURER STATED THAT THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 87,000. UPDATED 02/02/09. *LJ THE ELECTRICAL CABLE BUNDLE BURNED IN THE DRIVERS SIDE DOOR UNDER THE DASHBOARD. TERMINAL BLOCK AND FUSE BURNED THE SWITCH IN THE DOOR. UPDATED 02/03/09. *JB

TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE TIE RODS IN THE VEHICLE WERE REPLACED TWICE WITHIN A THREE YEAR PERIOD. DURING THE FIRST FAILURE, THE VEHICLE BEGAN VIBRATING AND SHAKING WHENEVER THE BRAKE PEDAL WAS DEPRESSED. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE TIE RODS ON BOTH SIDES OF THE VEHICLE. THE FAILURE RECURRED AFTER 18 MONTHS. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY TIGHTENED AND GREASED THE TIE RODS. THIS REPAIRED THE FAILURE FOR SIX MONTHS UNTIL IT OCCURRED AGAIN WHILE DRIVING 10 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACED THE TIE RODS AGAIN. THE CONTACT BELIEVES THAT THE TIE RODS WERE A MANUFACTURER DEFECT AND THEY SHOULD BE RESPONSIBLE. THE FAILURE MILEAGE WAS 3,200 AND CURRENT MILEAGE WAS 32,000. UPDATED 2/2/09 *CN UPDATED 02/04/09. *JB

MY LAST ALIGNMENT WAS AT THE EXTREME OF CORRECTION. I WAS TOLD ANY FURTHER ADJUSTMENTS WOULD REQUIRE TAKING APART THE FRONT WHEEL SECTION AND DRILLING NEW HOLES TO PUT IN NEW ADJUSTERS. THE CAR HAS 38K MILES. I WAS TOLD THIS WAS NOT A WARRANTY ITEM AND IT WOULD COST OVER $200.00. *TR

2008 BUICK ENCLAVE - 8 MONTHS OLD - 3200 MILES. FOR NO REASON WHATSOEVER THE CAR WOULD NOT START AND THE IGNITION KEY WOULD NOT RELEASE. TRIPLE A CAME AND JUMPED THE CAR - DEALER SAID THERE IS NO PROBLEM WITH BATTERY OR ALTERNATOR. HOWEVER, EDMONDS.COM THERE ARE ANY NUMBER OF OWNERS EXPRESSING THIS PROBLEM. THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED. I HAVE OWNED CARS FOR OVER 50 YEARS AND NEVER HAD A PROBLEM LIKE THIS. *TR

THE LOWER INSTRUMENT PANEL DISPLAY, THAT SHOWS THE ODOMETER, FUEL MILEAGE ETC, DOES NOT ALWAYS COME ON. I HAVE HAD THE DISPLAY SHOW UP PRIOR TO STARTING, WHILE IN "RUN" BUT NOT STARTED AND THEN NOT COME ON AFTER STARTING. MOST OF THE TIME IT WILL COME ON THE NEXT TIME I START THE VEHICLE AFTER LETTING IT SIT FOR A MINUTE OR TWO.. EVEN MORE RECENTLY THE FUEL GAUGE DID NOT GO UP TO FULL AFTER ADDING FUEL, THE NEEDLE BOUNCED ON FULL AND THEN WHEN I PLACED THE VEHICLE INTO DRIVE IT WENT BACK TO EMPTY, THEN THIRTY SECONDS LATER IT WENT BACK TO FULL. FORTUNATELY AT THAT POINT THE DISPLAY WAS WORKING AND THE RANGE IMMEDIATELY WENT TO ZERO, LEAVING ME WITH NO INFORMATION ON THE FUEL. THE FUEL GAUGE HAS ALSO DROPPED TO EMPTY UNEXPECTEDLY WHILE DRIVING. THE PROBLEMS ARE IRRITATING AND INTERMITTENT AT THIS POINT, AND CHASING IT DOWN IS NEXT TO IMPOSSIBLE. I WOULD ALSO LIKE TO NOTE THAT WHEN THE FUEL GAUGE DID ITS DANCE FROM E TO F TO E TO F THAT THE CHECK ENGINE LIGHT ALSO CAME ON. UNFORTUNATELY I AM NOT ABLE TO GET MY OBDII SCANNER TO WORK ON THE CAR YET, TO DETERMINE THE PROBLEM, THAT MAY HAVE TO DO WITH I HAVE OLDER SOFTWARE. THE ENGINE LIGHT IS NOW OFF SO I MAY NEVER FIGURE OUT WHAT WENT WRONG. *TR

MY 2004 BUICK LESABRE LIMITED HAD ABOUT 49,000 MILES WHEN ALL OF A SUDDEN THE GAS GAUGE STOPPED WORKING. IT IS MOST OFTEN PEGGED IN THE 6 O'CLOCK POSITION, WHICH ALSO IS AFFECTING THE HEAT GAUGE. I CALLED BUICK, AFTER CONFERRING WITH MY MECHANIC WHO ASSURED ME IT WAS THE INSTRUMENT CLUSTER AND NOT THE FUEL SENSOR IN THE TANK. BUICK MADE IT SOUND AS IF THEY WERE GOING TO FIX THE PROBLEM IF I JUMPED THROUGH THEIR HOOPS AND TAKE IT TO A DEALER AND PAY $85.00 TO PUT IT ON THE COMPUTER. THE COMPUTER CONFIRMED THAT IT WAS A MALFUNCTIONING INSTRUMENT CLUSTER, AFTER WAITING A WEEK, BUICK CALLED ME BACK AND SAID THEY WERE NOT GOING TO FIX THE PROBLEM AND THAT IT WAS UP TO ME TO PAY THE OVER $600 TO REPLACE THE CLUSTER. I HAVE NOT DONE SO AS OF YET. NOW THE SPEEDOMETER IS TOTALLY USELESS. THE CAR NOW HAS 52,000 MILES AND ON A RECENT ROAD TRIP, THE GAUGE QUIT WORKING ALL TOGETHER. I CONSIDER IT LUCK THAT I HAVE NOT GOTTEN A TICKET YET. I CAN LIVE WITHOUT A FUEL GAUGE SINCE THE DASH COMPUTER TELLS ME HOW FAR I CAN TRAVEL BEFORE RUNNING OUT OF GAS. I CANNOT, HOWEVER, LIVE WITHOUT A SPEEDOMETER. IT HAS NOW BECOME A SAFETY ISSUE. I KNOW FROM SEARCHING THE WEB, INCLUDING THIS WEB SITE, THAT BUICK IS AWARE OF THE PROBLEM. I JUST DON'T KNOW WHY THEY ARE SO TOTALLY AGAINST FIXING IT. I ONLY HAVE ONE MORE GAUGE TO GO BEFORE THE DASH IS TOTALLY INOPERABLE AND THAT IS THE TACHOMETER. I HAVE BEEN NOTICING A PULSE IN THAT RECENTLY AS WELL SO I'M SURE ITS JUST A MATTER OF TIME BEFORE THAT GOES OUT AS WELL. *TR

THE 95 BUICK LESABRE, I HAVE OWNED THREE OF THEM NOW, AND THIS WILL BE THE THIRD TIME I'VE REPLACE THE IGNITION CYLINDER AND KEYS DUE TO A SECURITY SYSTEM PROBLEM. THIS IS ABOUT A 500.00 PROBLEM EVERY TIME! FROM WHAT I'VE HEARD THIS IS A COMMON PROBLEM WITH THIS VEHICLE. I'M A SINGLE FATHER AND DON'T HAVE THE MONEY TO BE SHELLING OUT WHEN THIS PROBLEM OCCURS. FROM WHAT THE REPAIR FACILITY SAID THIS COULD BE FIXED WITH A LINKABLE FUSE, SO THAT FUSE WOULD GO INSTEAD OF THE IGNITION WIRES BURNING UP. THIS REALLY IS A SIMPLE WAY AROUND SPENDING 1,500.00 DOLLARS ON THIS PROBLEMS. THIS IS ANOTHER REASON WHY I WON'T BUY AN AMERICAN CAR AGAIN. *TR