BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 BUICK RIVIERA
    - NEWPORT, TN

    TL*THE CONTACT OWNS A 1997 BUICK RIVIERA. THE CONTACT NOTICED SMALL FLAMES ERUPTING FROM UNDERNEATH THE VEHICLE. SMOKE IMMEDIATELY APPEARED FROM THE FRONT END OF THE VEHICLE, FOLLOWED BY FLAMES UNDER THE HOOD. THE FAILURE OCCURRED WITHOUT WARNING. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THERE WERE NO PERSONAL INJURIES OR PROPERTY DAMAGE. THE VEHICLE WAS COMPLETELY DESTROYED. THE CAUSE OF THE FIRE HAS NOT YET BEEN DETERMINED. THE INSURANCE COMPANY AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE MILEAGES WERE UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK CENTURY
    - KILA, MT

    TL*THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE WINDSHIELD SPARKLES IN THE SUNLIGHT DUE TO FROST. THE GLARE IMPAIRS HIS VISIBILITY WHEN DRIVING. THE DEALER RECOMMENDED THAT HE BUY A NEW WINDSHIELD. THE FAILURE AND CURRENT MILEAGES WERE 95,000. UPDATED 12/08/08. *LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - FLORENCE, AL

    IN MAR, 2008 THE RIGHT FRONT POWER WINDOW REGULATOR FAILED AND THE WINDOW WAS STUCK IN THE OPEN POSITION AT 47,827 MILES; I HAD THE REGULATOR REPLACED AT A COST TO ME OF $373.00; THEN IN OCTOBER, 2008 THE RIGHT REAR WINDOW FAILED AND WAS STUCK IN THE OPEN POSITION, AT 53,612 MILES. DUE TO THE COST OF THE REGULATOR I HAD IT SKETCHED IN THE CLOSED POSITION WHICH COST ME $78.53; THEN IN NOV.2008 THE LEFT REAR WINDOW STUCK IN THE OPEN POSITION AT 54,054 MILES. I ALSO HAD IT SCOTCHED SHUT AT A COST TO ME OF $75.25. I AM FILING A COMPLAINT WITH GENERAL MOTORS, BUICK DIVISION TODAY. THIS IS AN OBVIOUS DEFECT AND SHOULD BE REPAIRED AND CORRECTED BY GENERAL MOTORS/ BUICK. *TR

    Source: NHTSA WEB SITE
  • 1991 BUICK LESABRE
    - WEST HARTFORD, CT

    MY DAUGHTER TURNED ON THE CAR AND MOVED THE DRIVER'S SEAT FORWARD. SHE SMELLED SMOKE AND GOT OUT OF THE CAR. THE CAR FILLED WITH SMOKE AND A FIRE BROKE OUT UNDER THE SEAT. THE FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE. THE FIRE DESTROYED THE COMPUTER AND ELECTRICAL SYSTEM IN THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK LESABRE
    - ELMHURST, IL

    I PURCHASED THE CAR ON A CLOUDY DAY. WHEN I DID, I DID NOT REALIZE THAT THERE WAS A SCRATCH IN THE WINDSHIELD. WHEN I TOOK IT BACK TO THE DEALER, THEY TOLD ME IT WAS A USED CAR, IT WAS SOLD AS IS. IT WAS MY RESPONSIBILITY, NOT THEIRS. I THINK IT IS IRRESPONSIBLE OF THEM TO SELL A CAR WITH A SCRATCHED WINDSHIELD. *TR

    Source: NHTSA WEB SITE
  • 1999 BUICK REGAL
    - ROCK HILL, SC

    ON MY WAY TO THE HOSPITAL I STOPPED BY THE GAS STATION AND FILLED UP. AFTER THAT I LEFT TO GO TO THE HOSPITAL, I PARKED AND WENT INSIDE. NOT EVEN 5 MINUTES AFTER I GOT INSIDE, MY CAR CAUGHT FIRE. THE HOSPITAL SECURITY AND POLICE WERE TRYING TO EXTINGUISH IT BEFORE THE FIRE TRUCK ARRIVED TO KEEP FROM SPREADING TO THE OTHER CARS. THANKFULLY IT DIDN'T. THE FIRE GOT WORST AND ENGULFED THE ENTIRE FRONT OF THE CAR WITH FLAMES, THE FIRE DEPT. MANAGED TO PUT THE FIRE OUT BUT NOT BEFORE THE CAR WAS BADLY DAMAGED. FIRE DEPT STATED THAT IT STARTED IN THE ENGINE DEPT. WAITING ON TOW TRUCK TO TOW CAR OFF. COULDN'T SAVE ANYTHING. BUT A COUPLE ITEMS IN THE TRUNK. I GOT HOME A LITTLE LATER AND SAW THAT I HAD A LETTER FOR A RECALL. STATING THAT ENGINE COMPONENT OR PARTS CAN CAUSE FIRES. THE FACT OF THE MATTER IS. I GOT THE RECALL LETTER TO LATE. I NEED THIS TAKEN CARE OF IMMEDIATELY. OR A NEW CAR. *TR

    Source: NHTSA WEB SITE
  • 1998 BUICK LESABRE
    - APPLETON, WI

    MY 1998 BUICK LESABRE BACKFIRED, THEN STARTED ON FIRE, AFTER THE TOP OF THE MOTOR{INTAKE AND FUEL INJECTORS ETC.} WERE BLOWN OFF DURING THE EXPLOSION. THE WHOLE TOP OF THE MOTOR WAS DESTROYED. NOTIFIED GM, AND THEY SAID THEY WOULD NOT HELP BECAUSE OF A STATUTE OF LIMITATIONS. THEY KNOW THERE IS A PROBLEM!!! *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK LESABRE
    - MILTON, PA

    ELECTRIC WINDOW MECHANISM HAS FAILED ON BOTH REAR WINDOWS. FAILURE OCCURED WHILE LOWERING THE WINDOW WITH THE UP/DOWN SWITCH LOCATED ON THE DOOR. BOTH WINDOWS FAILED WHEN THEY WERE APROXIATELY 3/4 OF THE WAY DOWN. THE WINDOWS WERE EACH OPERATED ONLY A COUPLE OF TIMES BEFORE FAILURE. THE RIGHT REAR WAS THE FIRST TO FAIL. WAS REPAIRED AT OFFICIAL BUICK DEALERSHIP BY REPLACING ENTIRE MECHANISM AT A COST OF $666.00. LEFT REAR FAILED NEXT, AND HAS NOT YET BEEN REPAIRED. *TR

    Source: NHTSA WEB SITE
  • 1994 BUICK LESABRE
    - TUNKHANNOCK, PA

    TL*THE CONTACT OWNS A 1994 BUICK LESABRE. THE VEHICLE WAS PURCHASED IN JULY OF 2008 AND CONTINUES TO STALL WHILE DRIVING 50 MPH OR LESS. THE VEHICLE LOST POWER AND THE ENGINE COMPLETELY SHUT OFF. THE WEATHER CONDITIONS WERE DRY. WHEN THE FAILURE OCCURS, THE VEHICLE BECOMES DIFFICULT TO CONTROL BECAUSE THERE IS NO POWER STEERING OR BRAKING ABILITY. OCCASIONALLY, THE VEHICLE TAKES LONGER THAN A MINUTE TO RESTART. THE VEHICLE HAS TO BE TOWED TO THE DEALER EACH TIME. THE VEHICLE IS CURRENTLY AT THE DEALER, BUT THEY CANNOT DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. UPDATED 12/12/08 *CN UPDATED 12/15/08. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK LESABRE
    - NAPLES, FL

    TL*THE CONTACT OWNS A 2001 BUICK LESABRE. WHILE THE FRONT PASSENGER SIDE WINDOW WAS IN THE DOWN POSITION, THE MECHANISM AND MOTOR FAILED. THE WINDOW WAS UNABLE TO BE CLOSED. A REPAIR SHOP REPLACED THE WINDOW MOTOR. A MONTH LATER, WHILE THE REAR DRIVER'S SIDE WINDOW WAS IN THE DOWN POSITION, THE CONTACT COULD NOT ROLL IT BACK UP. THE VEHICLE WAS NOT RETURNED TO THE SHOP, BUT HE BELIEVES THAT THE SAME FAILURE HAS RECURRED. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NUMEROUS COMPLAINTS FOR THE SAME FAILURE. SHE BELIEVES A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 33,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE