BUICK Complaints

I HAVE A 2005 BUICK LACROSSE CXL WITH ONLY 20,000 MILES ON IT. I'VE HAD TO HAVE THE STEERING COLUMN RELUBRICATED TWICE IN 2 YRS. IT RATTLES, OR STARTS TO RATTLE AFTER ONLY 6,000 MILES FROM THE LAST SERVICE. THIS IS OBVIOUSLY A FACTORY DEFECT, AND I WOULD LIKE A PERMANENT FIX TO THIS PROBLEM. NO WONDER HONDA OUTSELLS BUICK IN AMERICA. FOR SHAME!! *TR

DRIVING ON A COUNTRY ROAD THE HEADLIGHTS WENT OUT. HIT THE DIMMER SWITCH AND THEY CAME BACK ON. IT DID THIS ABOUT THREE TIMES. FOUND OUT THAT IF WE TRIED TO USE THE DIMMER SWITCH THAT THE LIGHTS WENT OUT. THEN IT GOT TO THE POINT THAT THE ONLY WAY THAT YOU COULD USE THE BRIGHT LIGHTS WAS TO HOLD THE SWITCH. TWO WEEKS LATER WENT TO THE GROCERY STORE TURNED ON THE BLINKER TO TURN AND THE LIGHTS WENT OUT AGAIN. HAD TO PULL THE LIGHT SWITCH ON AND LUCKILY THEY CAME BACK ON. TONIGHT WE TOOK THE CAR OUT AND THE LIGHTS KEPT GOING OUT. THIS IS ON A 2004 BUICK CENTURY. *TR

TL*THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V527000 (STEERING:RACK AND PINION). SHE IMMEDIATELY TOOK THE VEHICLE TO THE DEALER FOR REPAIR. SEVERAL WEEKS LATER, SHE NOTICED THAT THE VEHICLE WOULD SPONTANEOUSLY DRIFT TO THE LEFT. IN ADDITION, THE VEHICLE WOULD SPORADICALLY STALL WHILE DRIVING VARIOUS SPEEDS. THE DEALER STATED THAT SHE NEEDED TO PURCHASE A NEW VEHICLE. THE CURRENT MILEAGE WAS 180,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/14/09. *LJ UPDATED 01/15/09. *JB

WHEN THE VEHICLE WAS PURCHASED, THE LEFT REAR WINDOW REGULATOR WAS NOT WORKING. THE PREVIOUS OWNER SAID SHE HAD A MECHANIC "FIX" IT SO IT WOULD NOT FALL DOWN, AS DEALER WANTED $500. SHE ALSO SAID SHE HAD REPLACED THE RIGHT PASSENGER WINDOW REGULATOR. SINCE I HAVE HAD IT (ABOUT A YEAR), THE RIGHT REAR REGULATOR HAS QUIT. I ALSO PAID A MECHANIC TO "FIX" IT SO IT WOULDN'T FALL DOWN. WE DO NOT USE THE BACK SEAT. THIS IS A MAJOR PROBLEM WITH LESABRES THROUGH 4-5 YEARS, YET BUICK/GM REFUSES TO ISSUE A RECALL, ONLY A SB ON HOW TO REPAIR IT. *TR

2002 BUICK CENTURY CUSTOM, HAD TO REPLACE THE INTAKE MANIFOLD GASKET AT 69K AT A COST OF OVER $700. SHORTLY THEREAFTER, FRONT LEFT AND RIGHT WHEEL BEARINGS FAILED AND THEY WERE REPAIRED AT A COST OF $350 EACH. NOW AT 80K THE HEAD GASKET IS LEAKING COOLANT SO BADLY THE CAR CANNOT BE USED. THE APPROXIMATE COST OF THIS REPAIR IS $1400. CAR WAS PURCHASED NEW, FULLY MAINTAINED AND ADULT DRIVEN. *TR

TL*THE CONTACT OWNS A 2003 BUICK CENTURY. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS DIM. WHEN THE HIGH BEAMS ARE ACTIVATED, THE HEADLIGHTS ILLUMINATE AGAIN. THE CONTACT HAS SEEN IDENTICAL FAILURES LIKE THIS ON THE INTERNET. THE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 12-01-08 *BF THE DEALER STATED THE VEHICLE NEEDED A NEW MULTI-FUNCTION SWITCH. UPDATED 12/02/08. *JB

I HAVE A 2000 BUICK LESABRE WITH 71,000 MILES. THE DRIVERS SIDE REAR WINDOW WAS PARTIALLY DOWN AND I ATTEMPTED TO ROLL IT UP WHEN A LOUD POP SOUNDED FROM THE DOOR AND THE WINDOW STARTED TO SLOWLY CREEP FURTHER OPEN. THE PLASTIC TAB THAT HOLDS THE CABLE IN PLACE BROKE. THE GM DEALER WANTED OVER $400 FOR THE REGULATOR, MINUS INSTALLATION. I FOUND A REPLACEMENT FOR $125 AND INSTALLED IT MYSELF. AFTER LOOKING AT THE REGULATOR, I KNOW THE OTHER THREE WINDOW REGULATORS WILL ALSO BREAK. IT IS TIME FOR GM TO ADMIT THEY HAVE A PROBLEM AND FIX THESE DEFECTIVE WINDOW REGULATORS. *TR

TL*THE CONTACT OWNS A 2008 BUICK LUCERNE. THE VEHICLE WAS PURCHASED NEW WITH EXCESSIVE SCRATCHES ON THE EXTERIOR PAINT. THE SCRATCHES COVERED THE ENTIRE BODY OF THE VEHICLE. THE SALES REPRESENTATIVE OBSERVED THE DEFECTS DURING THE NEW VEHICLE INSPECTION. IMMEDIATELY, THE AUTHORIZED DEALER COLLISION CENTER INSPECTED THE VEHICLE AND STATED THAT THE SCRATCHES WERE DUE TO FAULTY PAINT WORKMANSHIP. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE EXTERIOR PAINT AND REFUSED TO REPAIR THE VEHICLE. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS NO REMEDY FOR THE DEFECT ONCE IT WAS REPORTED TO THE DEALER AT THE TIME OF SALE. THE FAILURE MILEAGE WAS 456 AND CURRENT MILEAGE WAS 4,000.

HAD TO REPLACE THE INTAKE MANIFOLD GASKET DUE TO DEXCOOL ANTIFREEZE ISSUES ON THE 3.4 L V-6 OF MY 2002 BUICK RENDEZVOUS. I SAW WHERE THERE HAD BEEN A CLASS ACTION SUIT FILED BUT I NEVER RECEIVED NOTIFICATION FROM GM OR THE DEALER WHERE I BOUGHT THE CAR. ACCORDING TO THE CLASS ACTION WEB-SITE, THE DATE FOR FILING A CLAIM HAS EXPIRED. I HAVE HAD THE INTAKE MANIFOLD GASKET REPLACED AT A COST OF $747. ACCORDING TO SEVERAL INTERNET SITES, THIS WAS A PROBLEM THAT GM WAS AWARE OF BUT NEVER NOTIFIED THEIR CUSTOMERS. THE MECHANIC TOLD ME (SUBSTANTIATED BY THE INTERNET SITES) THAT DEXCOOL DESTROYED THE INTAKE MANIFOLD GASKETS AND THIS PROBLEM COULD HAPPEN AGAIN. I PLAN TO CONTACT GM DIRECTLY, BUT WANTED TO FILE THIS COMPLAINT FIRST. *TR

I BOUGHT MY 2001 LESABRE NEW AND HAVE HAD AN ISSUE WITH THE HEAT IN THE RADIO AND CRUISE CONTROLS AND SYSTEM BOTH IN THE DASH AND ON THE STEERING WHEEL. IT HAS ALWAYS BEEN EXCESSIVELY HOT. WHEN I ASKED ABOUT THIS HEAT IN THE CONTROLS AT THE DEALERSHIP, I WAS SIMPLY INFORMED THAT NOTHING COULD BE DONE. IT HAS BEEN THIS WAY EVERY DAY. THE DEALER DID REPLACE THE STEERING WHEEL CRUISE CONTROL BUTTON; BUT, THAT DID NOT ELIMINATE THE HEAT. *TR