BUICK Complaints

SAFETY PROBLEM WITH THE POWER LIFTGATE ON 2008 BUICK ENCLAVE. WHEN CLOSING, IT DOES NOT REVERSE AT MY SHOULDER HEIGHT. A FEW DAYS AGO, IT PUSHED ME DOWN TO ABOUT TO HALFWAY POINT BEFORE IT STOPPED (OUCH!!!) LATER TRIED THIS A FEW TIMES... IN THE FIRST 6-12" OF CLOSING, THE GATE DOES NOT REVERSE, EVEN WITH VERY FIRM HAND PRESSURE. FURTHER TESTS SHOWED THAT IT FAILS TO REVERSE AT EVEN MORE THAT THE 12" MARK (I DIDN'T MEASURE). AT ABOUT MIDWAY TO CLOSED, IT REVERSES WITH JUST A LIGHT TOUCH. ACCORDING TO OWNERS MANUAL: * "IF THE LIFTGATE ENCOUNTERS AN OBSTACLE DURING A POWER OPEN OR CLOSE CYCLE, A WARNING CHIME WILL SOUND AND THE LIFTGATE WILL AUTOMATICALLY REVERSE DIRECTION TO THE FULL CLOSED OR OPEN POSITION." *TR

2002 BUICK RENDEZVOUS. DEALERSHIP HAS INFORMED ME THAT BCM NEEDS REPLACEMENT. INTERNET SEARCHES SHOW ME THAT THIS HAS BEEN A PROBLEM FOR MANY OWNERS. THIS IS A VERY SERIOUS PROBLEM & I AM JUST RELIEVED THAT MY FAMILY DID NOT SUFFER ANY SERIOUS PHYSICAL HARM FROM THE INCIDENT. CAR PACKED TO BRING SON BACK TO COLLEGE. ALL OF A SUDDEN, WHILE TRAVELING AT HIGHWAY SPEED, ALL ELECTRICAL CONTROLS SEEMED TO STOP. RADIO CUT OUT, ALL WINDOWS BECAME INOPERABLE, AIR CONDITIONING STOPPED, BACK HATCH INOPERABLE. CONTROL PANEL GAVE SECURITY ALERT AND LOCKED MESSAGE ACROSS RADIO DISPLAY. BIGGEST PROBLEM WAS FACT THAT WE WERE TRAVELING AT HIGH SPEED ON INTERSTATE ON A VERY HOT DAY. NO OPERABLE WINDOWS AND NO A.C. HAD TO EXIT OVER TO SHOULDER. TOOK SHORT SPURTS OF STOPPING CAR TO MANUALLY OPEN DOORS FOR AIR, UNTIL WE COULD RETURN TO OUR HOUSE. IN THE TWO WEEKS PROCEEDING THIS INCIDENT, WE HAD SOME SORT OF COIL REPLACED IN OUR STEERING COLUMN, AND THE CAR'S BATTERY REPLACED (ALREADY HAD REPLACED LAST YEAR). CAR ONLY HAS 77,000 MILES ON IT. ALSO WERE A VICTIM OF THE RENDEZVOUS' CRACKED A/C CONDENSER ABOUT 2 YRS AGO. THIS CAR SEEMS TO HAVE SOME MAJOR PROBLEMS AND THERE ARE TSBS ON THIS STUFF, BUT NO RECALLS. THIS LATEST PROBLEM WITH THE BCM WAS VERY SCARY AND DANGEROUS! EVEN THOUGH GETTING REPLACED AT NEARLY $1,000 TO ME, I AM AFRAID OF DRIVING THIS CAR ON THE HIGHWAY. IT WAS LIKE THE CAR WAS POSSESSED. *TR

THE PASSENGER SIDE REAR POWER WINDOW IN MY 2001 BUICK LESABRE BROKE. AFTER RESEARCHING THE PROBLEM, THERE SEEMS TO BE A COMMON PROBLEM WITH ALL BUICK LESABRES FROM 2000 AND 2001. THIS IS THE FIRST, BUT I DOUBT IT WILL BE THE LAST. *TR

WE HAVE A 2007 BUICK TERRAZA CX WITH 11,000 MILES, WHICH WAS OUR WORST MISTAKE. IT WAS A PROGRAM VEHICLE. WE HAVE CONTINUALLY HAD PROBLEMS WITH THE AUTOMATIC DOOR MALFUNCTIONING. IT HAS BEEN TAKEN APART AND EVERYTHING REPLACED AND STILL IT DOES NOT WANT TO SHUT. THE SERVICE TRACTION LIGHT COMES ON ALONG WITH THE PUMP AT A TIME WHEN IT WANTS TO. USUALLY WHEN THE DEALER IS CLOSED. THEN IT GOES OFF WITHOUT THROWING ANY CODES. THE ENGINE IS RIDING ROUGH BUT THE COMPUTER SHOWS NOTHING. THE GAS MILEAGE IS REALLY DOWN. WE HAVE BEEN IN CONTACT WITH BBB AUTOLINE AND ILLINOIS ATTORNEY GENERAL. THERE IS A SERIOUS PROBLEM WITH THIS DOOR. IT IS A MATTER OF TIME BEFORE IT DECIDES TO OPEN WHILE I AM DRIVING WITH MY CHILDREN. I HAVE HAD IT INTO THE DEALER PROBABLY OVER 30 TIMES OR MORE. THE RECORDS SHOW JUST WHEN SOMETHING WAS REPLACED BUT NOT WHEN THE DEALER TRIED TO FIX IT KNOWING THEY WOULD NOT GET PAID. I HAVE DONE MY OWN INVESTIGATION AND FOUND THIS HAS BEEN A CONTINUAL PROBLEM SINCE 2005 IN BUICKS AND CHEVROLETS AND OTHERS WITH THIS DOOR. THERE IS A MAJOR PROBLEM THAT NEEDS TO BE ADDRESSED. THEIR (GM) FIX IS THE SENSORS BUT I HAVE HAD THEM REPLACED AND STILL IT DOES NOT WORK RIGHT. I JUST WANT GM TO TAKE IT BACK AND TRY TO FIND THE MAJOR PROBLEM TO BE ABLE TO FIX ALL THE OTHERS WITH THIS PROBLEM. THIS IS PROBABLY FALLING ON DEAF EARS LIKE EVERYTHING ELSE WE'VE TRIED TO DO. WE LIVE ON ONE INCOME WHILE HOMESCHOOLING 3 KIDS AND TAKING CARE OF A MOTHER-IN-LAW WITH ALZHEIMERS. I NEED A SAFE DEPENDABLE VEHICLE AND THIS ONE IS NOT. PLEASE HELP US. *TR

TL*THE CONTACT OWNS A 1999 BUICK CENTURY. WHILE DRIVING APPROXIMATELY 55 MPH, THE TEMPERATURE GAUGE INCREASED AND THE CONTACT BEGAN TO SMELL BURNING ANTIFREEZE. THE CONTACT PARKED THE VEHICLE AND A MECHANIC STATED THAT THE INTAKE GASKET WAS LEAKING COOLANT AND NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 54,310.

REAR WINDOW MOTORS OR MECHANISMS REPLACED 3 TIMES A PIECE, FRONT RIGHT 2 TIMES, FRONT LEFT ONCE, DRIVERS SIDE ONLY ONE THAT WORKS NOW. *TR

THE GROMMETS AND/OR WASHERS THAT HOLD UP THE ENGINE FRAME CRADLE RUSTED OUT AND ALLOWED THIS PART TO DROP THROUGH THE RETAINING BOLTS, ONCE THIS HAPPENED THERE WAS A TOTAL LOSS OF STEERING. HAD I BEEN DRIVING ON THE INTERSTATE OR 60 MPH ON A STATE HIGHWAY THIS WOULD HAVE TURNED INTO A VERY SERIOUS ACCIDENT. I WAS SITTING AT A STOPLIGHT AND THE MOMENT I ACCELERATED I HEARD A VERY LOUD METALLIC THUD/SOUND, WHICH I ASSUME WAS THE CRADLE DROPPING DOWN. I'M AMAZED THAT THIS ALL HAPPENED WITH ZERO WARNING THAT THEY WERE ANY ISSUES WITH THE STEERING. THERE WAS NEVER ANY INDICATION THAT THIS WAS GOING TO HAPPEN, MEANING NO LOOSENESS, NO VIBRATION, NO SENSORY CHANGES IN HOW THE STEERING FELT BUT ALL IN A MATTER OF 2 SECONDS, A LOUD NOISE AND THEN I COULDN'T STEER OR GUIDE THE CAR. I HIT THE BRAKES BECAUSE I WAS TRYING TO TURN RIGHT AND THE CAR WAS MOVING LEFT SO I SLAMMED ON THE BRAKES TO AVOID HITTING ONCOMING TRAFFIC. I LIVE IN THE MIDWEST AND I BELIEVE THAT THE CORROSION WAS ADVANCED DUE TO ALL THE SALT THAT IS PLACED ON THE ROADS TO MELT THE ICE/SNOW DURING THE WINTER MONTHS. I'M WRITING THIS IN HOPE THAT OTHERS WILL BE NOTIFIED AND POSSIBLY HAVE THE CONDITION OF THEIR CRADLES CHECKED OUT TO AVOID LOSING THEIR STEERING. *TR

TL*THE CONTACT OWNS A 2000 BUICK LESABRE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD NOISE AND THE DRIVER'S SIDE REAR WINDOW UNEXPECTEDLY RELEASED IN THE DOWNWARD POSITION. THE WINDOW MECHANISM WAS INOPERATIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 115,020.

DASH BOARD LIGHT WHERE THE MILEAGE SHOWS. CANNOT SEE ANYTHING, THE LIGHT SUDDENLY WENT OUT AND CANNOT SEE MILES ON CAR. ALSO, AUTOMATIC BUTTON TO PUSH SEAT BACK AND FORTH IS NOT WORKING. I CONSIDER THIS A SAFETY FACTOR BECAUSE THE SEAT IS PUSHED UP TO CLOSE TO THE FRONT . *TR

TL*THE CONTACT OWNS A 1988 BUICK REGAL. THE VEHICLE WAS TAKEN TO BE INSPECTED AND THE CONTACT WAS INFORMED THAT THE REAR FRAME WAS ROTTED. SHE WAS FURTHER INFORMED NOT TO DRIVE THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 49,600.