BUICK Complaints

I AM A 70 YEAR OLD WOMAN. THIS IS THE LAST CAR MY HUSBAND PURCHASED BEFORE HE LOST HIS BATTLE WITH CANCER IN 2009. HE IS A RETIREE FROM GM. HE LEFT ME WHAT I THOUGHT WAS A GOOD CAR. I WENT OUT TO START TO GO TO MY DAUGHTERS IN ANOTHER TOWN THAT DAY MY CAR WAS DEAD! NO LIGHTS NOTHING. MY SON TOOK ME GOT A BATTERY CAR SEEM TO RUN OKAY THAT EVENING. THE NEXT DAY OR TWO DEAD AGAIN! WELL THIS TIME I HAD TO WAIT A WEEK OR SO FOR HELP! AFTER 5 BATTERIES WE TOOK MY CAR TO THE DEALERSHIP. THEY CHARGED ME LIKE CRAZY FOR DIAGNOSTICS AND CHECKED MY BATTERY, STARTER, AND ALTERNATOR! THEY SAID MY BATTERY WAS BAD! SO 170 DOLLARS FOR THAT THEN MY BREAKS NEEDED DONE MY TIRES NEEDED AIR OR SEALED, LIST OF THINGS. SO OKAY BATTERY DONE CAR RUNNING FIX BREAKS ETC. 2000,00 LATER TWO DAYS LATER CAR IS DEAD! TAKE IT TO DEALERSHIP AGAIN! 1 WEEK LATER NOW THEY SAY MORE TESTING, FIND A MODULE GONE BAD 600.00 MORE! COME GET CAR ITS DEAD! WAIT 2 MORE DAYS! BATTERY AGAIN! GET IT HOME 1 WEEK LATER CAR IS DEAD! HAS TO DEALERSHIP AGAIN! DO YOU SEE THE PATTERN, THIS IS OVER A 2- 3 MONTH PERIOD! COLD COLD WEATHER ONLY! NOW THE NEXT RECURRING PROBLEM! 5 TIMES REPLACING THE AWD HARNESSES AND MISC PARTS! AND SINCE ALL THE TROUBLE AT DEALERSHIP NOW THEY WANT MORE MONEY FOR MORE TEST! THAT THEY SHOULD HAVE ALREADY DONE! DAY 1! AND NOW MY CLUSTER BEHIND MY DASH IS BAD AND MY CHECK ENGINE LIGHT HAS COME BACK ON! PLEASE HELP ME! THANKS *TR

TRAVELING AT 20 MPH THE PASSENGER SIDE FRONT LOWER CONTROL ARM BROKE COLLAPSING THE SUSPENSION PUSHING THE CAR TO THE SIDE OF THE ROAD WHERE IT HIT A MAILBOX AND A TREE. *TR

TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC BUT THE DEFECT COULD NOT BE DUPLICATED AND NO REPAIRS WAS PERFORMED. THE FAILURE RECURRED APPROXIMATELY TWO YEARS LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 05/28/14*LJ THE CONSUMER STATED THE KEYS WERE TOO HEAVY IN THE IGNITION. SINCE REMOVING THE ADDED WEIGHT, THERE HASN'T BEEN ANY OTHER FAILURE OCCURRENCE. UPDATED 05/29/2014 *JS

POWER STEERING MAKING NOISE, FRONT LEFT SIDE SUSPENSION MAKING RATTLING SOUND. *TR

CAR WOULD NOT START, AND THE FUEL RELAY FUSE HAD BLOWN, DAMAGING THE FUSE BOX. FUSE WAS REPLACED AND ON DEC 4, 2013 THE CAR WOULD NOT START AGAIN. NEW FUSE BLOCK HAD TO BE INSTALLED. MECHANIC'S DIAGNOSES SAID THE FUEL PUMP WAS NOT RECEIVING GOOD VOLTAGE AT TIME, FURTHER INSPECTION AND TESTING SHOWED UNDER THE REAR SEAL LEFT SIDE FUSE BLOCK IS RECEIVING GOOD VOLTAGE BUT SENDING A LOW VOLTAGE SIGNAL TO THE FUEL PUMP. FURTHER INVESTIGATION SHOWS A BURNT AND MELTED HIGH RESISTANCE CONNECTION AT THE FUEL PUMP RELAY. NORMALLY, I UNDERSTAND THE FUSE NEXT TO THE RELAY SHOULD HAVE BLOWN. PROBLEM SEEMS TO STEM WITH THE FUSE BOX AND THERE WAS ONLY ONE AVAILABLE IN THE UNITED STATES ON 12/4/2013 WHICH I GOT. MY MECHANIC WAS TOLD THEY ARE ON NATIONAL BACKORDER AND IT COULD TAKE UP TO 6 MONTHS TO RECEIVE ONE. SO THERE IS AN OBVIOUS PROBLEM WITH THESE FUSE BOXES.

LEAVING A STOP SIGN ONTO THREE LANE ROAD GOING DOWN A HILL,WHEN THE CAR HAD NO ACCELERATION, I PUT ON FLASHERS AND COASTED TO CURB,HAD TO CALL WRECKER AND BE TOWED TO DEALER,SAID IT WAS A THROTTLE BODY SENSOR,THAT IS SENSITIVE TO COLD WEATHER,2 DEALERS SAID THE SAME THING. NEW PART WAS ORDERED,BUT I DON'T FEEL SAFE IN OUR COLD WEATHER IF THIS HAPPENS ON HIGHWAY AND IT STOPS I AM SO AFRAID I WILL BE RUN OVER BY TRAFFIC MOVING AT THE SPEED LIMIT AND MY ENCORE JUST STOPS. FEEL MY NEW PART IS NOT THE FIX FOR THIS SAFETY ISSUE, THEY SAY THEY CAN'T SAY IT WON'T HAPPEN AGAIN. ALSO READ SOMEONE IN N.D. WAS HAVING SAME ISSUE. HOPE YOU CAN LOOK INTO THIS. *TR

DRIVER'S DOOR WOULD NOT OPEN FROM EITHER OUTSIDE OR INSIDE AFTER MULTIPLE TRIES OF LOCKING AND UNLOCKING. DEALER THINKS IT'S THE ACTUATER.IT HAPPENED A FEW TIMES WHEN I TRIED TO GET OUT OF THE CAR FORCING ME TO CRAWL THRU THE PASSENGER SIDE. BEING 85 YRS. OLD THIS WAS NO EASY THING TO DO !!! IF THERE WAS AN ACCIDENT DAMAGING THE PASSENGER SIDE IWOULD BE TRAPPED.I CONSIDER THIS A SAFETY CONCERN. *TR

ABS BRAKING AND STABILITRAC SERVICE LIGHTS CAME ON AND BOTH SYSTEMS FAILED ON ICE COVERED ROAD. VEHICLE SLID OFF ROAD INTO SNOW PILE. NO INJURIES OR DAMAGE. *TR

AIR BAG REGISTERED AS OFF WHEN A PERSON WAS SEATED IN THE FRONT PASSENGER SEAT. SENSOR WAS REPLACED AND AFTER 18 MONTHS THE SAME PROBLEM IS RECURRING. THE AIR BAG WILL BE ON THEN SWITCH OFF AND ON ALL WHILE A PERSON IS SITTING IN THE SEAT AND NOT DOING ANYTHING OTHER THAN SITTING. CURRENT MILEAGE FOR 2ND RECURRENCE IS 46,150. ALSO THE LOW BEAM HEADLIGHTS ARE GOING OFF FOR NO APPARENT REASON AT NIGHT WHILE DRIVING DOWN THE ROAD. HIGH BEAMS MUST BE USED WHEN THIS OCCURS. THE PASSENGER DOOR LOCK WILL NOT OPEN OR LOCK WHEN THE REMOTE IS USED OR THE DOOR LOCK BUTTON ON THE DOOR. THE HOOD WILL ALSO NOT STAY UP AS THE HYDRAULIC LIFTERS DO NOT HOLD. *TR

THE LOW COOLANT LIGHT SENSOR FLASHES ON AND OFF, IF THE CAR IS IDOL THE TEMPERATURE GAUGE MOVES UP RAPIDLY. I HAVE HAD THE COOLANT AND THERMOSTAT CHECK, BOTH ARE FINE. MY MECHANIC ADVISED TO CHECK THIS WEBSITE FOR ENGINE COOLING RECALL AND THERE IS ONE. I NEED TO KNOW WHERE TO TAKE MY CAR TO GET THIS ISSUE FIXED UNDER THE RECALL. *TR