BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 BUICK LUCERNE- WINCHESTER, VA
RED LIGHT WARNING INDICATED THAT AIRBAG NEEDED SERVICING. TOOK IT TO THE DEALERSHIP WHERE CAR WAS PURCHASED. DEALER STATED THAT IT WAS AN ELECTRICAL PROBLEM. THERE IS NO WARRANTY FOR THIS. SEEMS STRANGE THAT A 5 YR. OLD AUTOMOBILE WITH LOW MILEAGE SHOULD NEED A WHOLE NEW SYSTEM OR HAVE THIS PROBLEM. IT IS VERY EXPENSIVE TO REPAIR. *TR
Source: NHTSA WEB SITE -
2011 BUICK ENCLAVE- KATONAH, NY
REPORTED ISSUE TO DEALER OF CAR MAKING WHINING NOISE AT LOW SPEEDS. DEALER SAYS I NEED A NEW POWER STEERING RACK, HOSES AND POSSIBLY A NEW PUMP! THE CAR IS A IS ONLY A 2011 AND VERY WELL MAINTAINED! SPOKE WITH GM - THEY CONTACTED DEALER WONDERING WHY NO RECALL SINCE EVERY SINGLE FORUM I READ HAS HUNDREDS OF PEOPLE COMPLAINING ABOUT THIS SAME EXACT ISSUE. I WAS FURIOUS THAT THEY REFUSE TO ACKNOWLEDGE THIS AS A PROBLEM. THEY SAY THAT THERE ARE NOT ENOUGH POWER STEERING NOISE PROBLEMS REPORTED TO REQUIRE THEM TO ISSUE A RECALL. THEY SAY THAT THEY ARE NOT RESPONSIBLE FOR THIS DECISION. IT IS A FEDERAL SAFETY ISSUE AND THAT THEY ISSUE RECALLS BASED ON NUMBERS, HOWEVER, THIS HAS NOT HAPPENED OFTEN ENOUGH TO ISSUE A RECALL. THEY ARE OFFERING ME A "DEAL" TO GET THE CAR FIXED AT MY DEALER. THEY WILL PAY ALL BUT $500 TOWARD THE RACK AND LABOR. I NEED TO COVER THE HOSES AND POSSIBLY THE PUMP IF IT IS BAD. ALSO, IF THERE IS A RECALL IN THE FUTURE I WILL BE REIMBURSED RETROACTIVELY FOR MY EXPENSES. ISN'T THIS AN ADMISSION THAT THERE IS A PROBLEM??? I AM SO ANGRY! MY DEALER, HOWEVER SINGS A DIFFERENT TUNE FROM GM. SAYS THAT THIS PROBLEM EXISTS QUITE FREQUENTLY IN THE ENCLAVE, ACADIA AND THE CHEVY TRAVERSE...... I AM NOT SURE THAT I BELIEVE OR TRUST ANYTHING THEY HAVE TO SAY! I HAVE A 2011 ENCLAVE (WHICH I ABSOLUTELY LOVED UP UNTIL NOW!) WITH 60K ON IT. NOW OUT OF WARRANTY - EVENTUALLY THIS WILL HAVE TO BE FIXED - LEAVING A VERY LARGE DENT IN MY POCKET AND A HOLE IN MY HEART BECAUSE I REALLY THOUGHT I WOULD HAVE THIS CAR FOR A LONG TIME. HOWEVER, ONCE IT IS PAID OFF I AM DUMPING IT. NO MORE BUICKS OR GM CARS FOR ME. NOT EVER! I REALLY WISH THAT SOMEONE WOULD BEGIN INVESTIGATING GM AND THIS ISSUE. IT IS A HUGE SAFETY CONCERN, NOT TO MENTION A VERY EXPENSIVE FIX. PLEASE CONTACT ME TO DISCUSS AND LET ME KNOW WHAT CONCERNED FOLKS SUCH AS MYSELF CAN DO TO DEAL WITH THIS! THANK YOU!!!!! *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- HIGH POINT, NC
HANKOOK OPTIMO H727 TIRES WERE INSTALLED ALL THE WAY AROUND IN MID 2012. AFTER ABOUT 15,000 MILES, THE CAR BEGAN TO WOBBLE/VIBRATE NOTICEABLY AT SPEEDS OVER ABOUT 45 MPH. TIRES HAD BEEN REGULARLY ROTATED, AND THAT HAS BEEN DONE ON A REGULAR BASIS SINCE THE WOBBLE BEGAN. AT THE LAST ROTATION, THE MECHANIC ADVISED THAT THE TIRES WERE "CHOPPING" AND THAT WAS CAUSING THE VIBRATION/WOBBLE. *TR
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- OSWEGATCHIE, NY
I MOVED MY CAR OUT OF THE DRIVEWAY SO MY NEIGHBOR COULD PLOW. HE SAID HE SMELLED SOMETHING WHILE I WAS IN MY CAR ACROSS FROM OUR DRIVEWAY. I PUT THE VEHICLE IN PARK, PUSHED SHUT OFF/TURN OFF BUTTON, VEHICLE INSTANTANEOUSLY FILLED WITH DARK ROLLS OF SMOKE COMING FROM THE PASSENGER SIDE FROM THE FRONT OF THE VEHICLE UNDER THE HOOD. I GRABBED THE DOOR HANDLE JUMPED OUT. MY NEIGHBOR CAME RUNNING TELLING ME TO DISENGAGE THE HOOD, I COMPLIED. FLAMES SHOT UP AND OUT FROM UNDER THE HOOD AS IT WAS BEING RELEASED. HE THREW A LOT OF SNOW ON THE FIRE EXTINGUISHING IT. WE INHALED THE MOST OBNOXIOUS FUMES FROM ANY AUTOMOBILE I HAVE HAD THE DISPLEASURE OF HAVING IN MY COMPANY. CAR WILL NOT START. AFTER THIS, MY HUSBAND CAME OUT TO SEE WHAT ALL THE YELLING WAS ABOUT. MY NEIGHBOR EXPLAINED IT TO HIM AND HE UNHOOKED THE BATTERY. THE CAR IS STILL PARKED AT THE SCENE OF THE FIRE. TODAY IS 2/22/2014 AND NO INSURANCE ADJUSTER HAS BEEN HERE YET. OUR TOWN FIRE DEPARTMENT WAS CALLED AND THE FIRE CHIEF ASSISTANT CAME THE VERY DAY INCIDENT OCCURRED AND FILLED OUT A FORM, I CONTACTED BUICK AND I HAVE A CLAIM NUMBER AND AM AWAITING FURTHER CONTACT FROM THEM. OUR TOWN HIGHWAY DEPARTMENT PLACED CONES AROUND MY VEHICLE. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- CARRIERE, MS
MY 2009 BUICK ENCLAVE HAS INTERMITTENT LOSS OF POWER STEERING, MAINLY AT LOWER SPEEDS TO MAKE TURNS. THIS IS A VERY DANGEROUS SITUATION. WHEN THIS OCCURS, IT TAKES A LOT OF STRENGTH FOR ME TO TURN MY VEHICLE. I HAVE READ NUMEROUS COMPLAINTS OF THE SAME PROBLEMS OF OTHER ENCLAVE OWNERS AND MANY DIFFERENT ATTEMPTS TO REPAIR WITHOUT SUCCESS. I ALSO CAME ACROSS A WEB SITE THAT STATES THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR SAID PROBLEM. THIS IS SUCH A SAFETY ISSUE THAT IMMEDIATE ACTION IS NEEDED TODAY! PEOPLES LIVES ARE IN DANGER, INSIDE AND OUTSIDE OF THESE VEHICLES. THIS FAILURE HAPPENS WITHOUT WARNING! YOUR PROMPT ATTENTION IS APPRECIATED! RECALLS NEED TO BE ORDERED ASAP. *TR
Source: NHTSA WEB SITE -
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2006 BUICK RENDEZVOUS- BRANDON, MS
I PURCHASED MY 2006 RENDEZVOUS ON 8/28/2006. IT HAD 15,445 MILES ON IT AND WAS STILL COVERED UNDER THE MANUFACTURERS WARRANTY. IT WAS ORIGINALLY MANUFACTURED WITH CLOTH SEATS BUT AT THE TIME OF MY PURCHASE I UPGRADED TO LEATHER WHICH THE DEALERSHIP HANDLED AND INCLUDED IN THE PRICE OF MY PURCHASE. I HAVE JUST LEARNED THIS WEEK, THAT ON 10/31/2006 A RECALL WAS ISSUED FOR THE EXACT MODEL I PURCHASED WHERE CLOTH SEATS WERE LATER REPLACED WITH LEATHER. ACCORDING TO THE RECALL, PROBLEMS WITH THE AIRBAG SENSOR HAVE HAPPENED ON THESE VEHICLES. MY AIR BAG LIGHT HAS BEEN ON FOR SEVERAL MONTHS. A LOCAL REPAIR SHOP TOLD ME IT WAS THE SENSOR. THE COST OF THE REPAIRS HAVE BEEN QUOTED VERY HIGH. I WAS NEVER CONTACTED BY THE DEALERSHIP WHO SOLD ME MY CAR OR THE MANUFACTURER, GM, REGARDING THIS RECALL. NOW MANY YEARS LATER I WILL HAVE PROBLEMS WITH A RESALE DUE TO THE RECALL OR EVEN WORSE WILL FACE THE POSSIBILITY THIS PROBLEM CAN NOT BE FIXED, LEAVING MY FAMILY IN DANGER. I AM RESPECTFULLY REQUESTING AN INVESTIGATION INTO MY CLAIM AND WOULD VERY MUCH APPRECIATE ANY HELP YOU CAN PROVIDE. *TR
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- WAGNER, SD
I HAVE HAD THIS VEHICLE FOR 4 YEARS AND THE SPEEDOMETER HAS NOT WORKED FOR 2.5 YEARS NOW. IT WILL WORK IF I RESET THE BATTERY OR TURN THE KEY OVER UNTIL THE NEEDLE GOES BACK TO 0. I AM TOLD THE INSTRUMENT CLUSTER IS BAD AND I SEE THAT THERE ARE OTHER COMPLAINTS ALSO. PLEASE HELP. I NEED TO KNOW IF THIS IS COVERED AT A GM DEALERSHIP FOR FREE. THE VEHICLE ALSO SPUTTERS AND I HAVE ALREADY REPLACED THE FUEL PUMP AND HAD THE INJECTORS LOOKED AT. IF YOU CAN PLEASE EMAIL ME OR CONTACT ME I WOULD GREATLY APPRECIATE IT. *TR
Source: NHTSA WEB SITE -
2006 BUICK RENDEZVOUS- ROME CITY, IN
TL* THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. THE CONTACT WAS DRIVING UNDER 5 MPH AND APPROACHING A STOP SIGN WHEN THE VEHICLE STALLED. THE FAILURE WOULD RECUR SPORADICALLY. THE VEHICLE WAS TAKEN TO THE SEARS SEVERAL TIMES WHERE THE FAILURE WAS CONTRIBUTED TO A LOOSE BATTERY CONNECTION. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62000. UPDATED 3/25/14*CN THE CONSUMER STATED THE VEHICLE WAS FIXED. THERE HAS BEEN NO FAILURE SINCE. UPDATED 04/23/14
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK ENCLAVE- LAKE ELMO, MN
WHEN MAKING SHARP TURNS, THE STEERING TIGHTENS UP OR GAINS RESISTANCE. MAKES A RUBBING OR GRINDING NOISE. *TR
Source: NHTSA WEB SITE -
2013 BUICK VERANO- MIDDLE VILLAGE, NY
I BOUGHT THIS BUICK VERANO WITH IN 3000 MILES A TIRE BUBBLED NOW IM AT 13000 MILES 2 MORE TIRES HAVE BUBBLED IN TWO MORE TIRES IS THIS A PROBLEM WITH THE CONTINENTAL CONTIPRO CONTACT TIRES. *TR
Source: NHTSA WEB SITE