BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 BUICK PARK AVENUE- WATERBURY, CT
I HAVE A 1997 BUICK PARK AVENUE, WHEN I TURN TO THE RIGHT ONLY EVEN THE SLIGHTEST BIT I HEAR A GRINDING SOUND COMING FROM THE FRONT SUSPENSION AREA. I HAD THE WHEEL BEARINGS CHECKED AND REPLACED THE DRIVER SIDE BEARING AND STILL HAD THE SAME NOISE. I DO NOT KNOW IF ITS PART OF THE STEERING OR MAYBE THE PILOT BEARING IF IT HAS ONE ON THE SIDE OF THE TRANSMISSION. MAYBE THE RACK PINION SYSTEM. I DON'T REALLY KNOW WHAT TO DO TO FIX IT. PLEASE HELP...? *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- ALAMO, CA
THIS IS THE 8TH TIME+ WE'VE HAD WATER ENTER THE CAR THROUGH THE CLOSED MOON ROOF. WATER DRIPS DOWN THROUGH THE LEFT AND RIGHT WINDSHIELD PILLARS, FLOWS OUT OF THE SEATBELT TENSIONERS IN THE 3RD ROW AND THROUGH THE HEADLINER ONTO THE INSIDE OF THE WINDSHIELD. YOU CAN HEAR A WAVE OF WATER FLOWING ABOVE THE HEADLINER,AND WHEN WOOSH IT FLOWS WHEN THE CAR DIPS TO ONE SIDE OR THE OTHER. THERE'S HAS TO BE ELECTRICAL ISSUES AND RUST THAT'S BEING CREATED BY THIS PROBLEM. THE DEALERSHIP SAYS THE DRAIN IS CLOGGED WITH LEAFS, FROM A MOON ROOM THAT'S NEVER BEEN OPENED. THIS PROBLEM IS PERVASIVE FOR THIS PLATFORM (2007-2012/TRAVERSE/ACADIA/OUTLOOK/ENCLAVE) BUT I DON'T SEE ANY ACTIVITY FROM THIS ORGANIZATION TO ADDRESS THIS. THE LAST 2 TIMES THIS HAPPENED BRAKING SYSTEM FAILED. WARNING ON THE DIC: BREAK ASSIST OFF AND THEN THE RED CRITICAL FAILURE WARNING AND TONES CAME ON WHILE DRIVING. SO NOW I HAVE WATER ON THE INSIDE OF THE WINDSHIELD AND FAILURE OF THE BRAKING SYSTEM, WHILE I'M DRIVING. THE DEALERSHIP WAS UNABLE TO PULL ANY ERROR CODES, BUT I RECORDED THE EVENT ON MY CELL PHONE. NOW THIS IS A NTSB ISSUE. FAILED BRAKES AND NOT BEING ABLE TO SEE OUT THE WINDSHIELD IS A REAL ACCIDENT WAITING TO HAPPEN. (NOTE, ONCE THE VEHICLE DRIED OUT, THE BRAKE FAILURE WARNING AND TONES WENT AWAY.) GOOD THING WE LIVE IN DROUGHT STRICKEN CALIFORNIA OR WE'D PROBABLY BE DEAD A LONG TIME AGO. *TR
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- MANSFIELD , OH
NEW BUICK WITH LESS THAN 30,000 MILES (18 MONTHS OLD), LEFT REAR WHEEL BEARING WENT BAD AND HAD TO BE REPLACED. 48,000 (22 MONTHS OLD) BOTH RIGHT AND LEFT (AGAIN) REAR WHEEL BEARINGS BAD AND HAD TO BE REPLACED. THREE REAR WHEEL BEARINGS, LESS THAN 50,000 MILES CAR LESS THAN 2 YEARS OLD....SEEMS MORE THAN A BIT EXCESSIVE. *TR
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- OSWEGATCHIE, NY
I MOVED MY CAR OUT OF THE DRIVEWAY SO MY NEIGHBOR COULD PLOW OUR DRIVEWAY. HE SAID HE SMELLED SOMETHING. I PARKED THE CAR ACROSS FROM OUR DRIVEWAY PUT IT IN PARK, PUSHED THE BUTTON TO SHUT THE CAR OFF, AS MY VEHICLE FILLED WITH SMOKE, I GRABBED THE DOOR HANDLE AND JUMPED OUT. MY NEIGHBOR RAN TO MY VEHICLE TELLING ME TO DISENGAGE THE HOOD, I COMPLIED. FLAMES JUMPED UP AND OUT FROM THE PASSENGER SIDE OF THE CAR UNDER THE HOOD. HE THREW A LOT OF SNOW ON THE FIRE TO EXTINGUISH THE FLAME. WE INHALED FUMES. CAR WILL NOT START. AFTER THIS, MY HUSBAND CAME OUT AND MY NEIGHBOR EXPLAINED AND MY HUSBAND UNHOOKED BATTERY. *TR
Source: NHTSA WEB SITE -
2010 BUICK LACROSSE- MESQUITE, TX
THIS VEHICLE HAS BEEN IN THE SHOP AT MCKINNEY BUICK GMC, AND GATEWAY BUICK GMC. THE BATTERY WAS THE FIRST THING TO GO, IT WAS REPLACED UNDER WARRANTY. THE SECOND ITEM TO GO WAS THE ALTERNATOR, IT WAS REPLACED UNDER WARRANTY. THE WINDSHIELD WASHER TANK CRACKED, WAS A RECALL, IT WAS REPLACED. THE STEERING COLUMN WENT OUT TOTALLY, BECAUSE OF THE TILT LEVER, IT WAS REPLACED UNDER WARRANTY. THE REAR WHEEL HUBS WENT OUT, THEY WERE REPLACED UNDER WARRANTY. THE A/C COMPRESSOR WENT OUT THIS LAST SUMMER 2013, IT WAS REPLACE UNDER EXTENDED WARRANTY, I PURCHASED. NOW THE HEATER CONTROL SWITCH, OR SOMETHING JUST WENT OUT WITH THE SYSTEM, BECAUSE THE FAN HAS QUIT WORKING. SO NOW I'LL HAVE TO SPEND ANOTHER 300.00 DOLLARS ARE SO TO GET THE VEHICLE FIXED. THIS CAR HAS BEEN A LEMON, I BOUGHT IT CERTIFIED USED, FROM LONE STAR BUICK GMC, WHEN THEY WERE IN TRANSITION TO MCKINNEY BUICK GMC, I HAVE HAD NOTHING BUT PROBLEMS WITH THIS MODEL. OWNED TWO BUICK CENTURY'S PRIOR TO THIS VEHICLE, VERY RELIABLE, REPLACED A BLOWER MOTOR IN MY 1999 BUICK C, AND A BATTERY IN MY 2004 BUICK C. UNLIKE THIS PIECE OF CRAP 2010 BUICK LEMON NIGHTMARE. COULD YOU POSSIBLY HELP ME OUT WITH THIS PROBLEM. THIS VEHICLE SHOWED VIA CAR FAX REPORT TO HAVE BEEN IN THE SHOP SIX TIMES PRIOR MY PURCHASE. IT ONLY HAD ABOUT 16500 MILES ON IT, WHEN I PURCHASED IT IN MAY OF 2011. *TR
Source: NHTSA WEB SITE -
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2008 BUICK ENCLAVE- LA GRANGE, OH
TL-THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATE THAT THE VEHICLE EXPERIENCED SEVERAL FAILURES THE TRANSMISSION GEAR COULD NOT BE SHIFTED OUT OF FIRST GEAR, THE ENGINE COMPRESSION FAILED , THE SUSPENSION SWAY BAR FAILED, THE TRACTION CONTROL FAILED, AND THE REAR LIFT GATE OPENED ON ITS OWN. THE DEALER REPLACED THE TRANSMISSION AND ALL OTHER PARTS THAT FAILED HOWEVER THE FAILURES WERE NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 117,000. LI *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- PORT ST. LUCIE, FL
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND LEFT THE ENGINE POWERED ON WHEN THE VEHICLE ROLLED AWAY AND CRASHED INTO A GARAGE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK LACROSSE- POCONO LAEK, PA
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 BUICK RENDEZVOUS- WILLIAMSTOWN, NJ
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ROLLED AWAY. THE BRAKE WARNING LIGHT WAS ILLUMINATED AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. UPON INSPECTION, IT WAS FOUND THAT BRAKE FLUID WAS LEAKING AND MAKING CONTACT WITH THE EXHAUST MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 127,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 BUICK LESABRE- WESTLAND, MI
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER AND FUEL GAUGE DISPLAYED INACCURATE READINGS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE