BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 BUICK LESABRE- LEXINGTON, NC
BATTERY WOULD NOT HOLD CHARGE. HAD A NEW COMPUTER PUT IN. DID NOT HELP. HAD A NEW ALTERNATOR INSTALLED. DID NOT HELP. CAR CAUGHT ON FIRE AFTER ABOUT A YEAR OF TRYING TO FIND THE CAUSE. FIRE MARSHALL SAID THE FUSE BOX SHORTED AND CAUGHT THE INSULATION ON FIRE WHICH BURNED THE FUEL LINE INTO. CAR IS NO LONGER A PROBLEM. TOTALLY GONE. FIRE WAS SO INTENSE IT MELTED THE ENGINE. *TR
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- SEGUIN, TX
THE DASH PAD STARTED PEELING UP, FROM THE WINDSHIELD SIDE DIRECTLY IN FRONT OF THE DRIVER, APPROXIMATELY 2007. EVERY YEAR IT CURLED UP MORE & MORE, BY 2013 IT HAD LIFTED ABOUT 3". I CONTACTED BUICK AROUND 2010 ABOUT THIS DEFECT, THEY DID NOTHING. AFTER RESEARCHING THIS DEFECT I HAVE FOUND HUNDREDS OF OTHER BUICK OWNER HAVE HAD THIS SAME ISSUE. THIS CURLING DEFECT CAN PARTICULARLY BLOCK ONE'S FIELD OF VIEW, ESPECIALLY SHORT DRIVERS WHO MAY NOT EVEN BE AWARE THE DASH IS CURLING UP. *TR
Source: NHTSA WEB SITE -
2013 BUICK ENCORE- VALLEY CITY, OH
2013 BUICK ENCORE. CONSUMER WRITES IN REGARDS TO VEHICLE INSTRUMENT CAN NOT BE READ IN SUNNY WEATHER. *SMD THE SPEEDOMETER, HEAT AND FUEL GAUGES COULD NOT BE READ.*JB
Source: CONSUMER LETTER -
1994 BUICK LESABRE- MIAMI, FL
WHILE MERGING ONTO I95 NORTH MY CAR SHUT COMPLETELY OFF IN THE MIDDLE OF MOVING TRAFFIC. I DIDN'T EVEN REALIZE IT WAS OFF UNTIL MY LITTLE GIRL ASKED ME TO TURN THE RADIO BACK AND MY SPEED BEGIN TO DECREASE. IT'S VERY DIFFICULT TO STEER SUCH A HUGE TANK LIKE MY LESABRE WHEN THE POWER STEERING GIVES. IT CRANKS RIGHT UP AFTER SHUTTING OFF AS IF NOTHING IS EVEN WRONG, BUT THIS HAS HAPPENED ALWAYS IN STOP AND GO TRAFFIC. IT BOTHERS ME BECAUSE MY CAR IS ALL I HAVE AND IT'S THE ONLY TRANSPORTATION THAT I HAVE FOR TRAVELING WITH MY LITTLE GIRL. *TR
Source: NHTSA WEB SITE -
2002 BUICK RENDEZVOUS- TERRE HAUTE, IN
BODY CONTROL MODULE. I HAVE SEEN NUMEROUS COMPLAINTS ON WEBSITES THIS NEEDS TO BE RECALLED. *TR
Source: NHTSA WEB SITE -
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2008 BUICK ENCLAVE- SAN JOSE, CA
I JUST HAD MY TRANSMISSION REPAIRED, COST ME MY SAVINGS, AND A KNOWN ISSUE WITH MANY OWNERS. NOW THE POWER STEERING IS CAPUT. HAVE TO WAIST MY PRECIOUS TIME AND MONEY ON TAKING THE CAR TO THE SHOP AGAIN. THERE IS ALREADY A CLASS ACTION LAW SUITE FOR THIS EXACT ISSUE. SHAME ON GMC FOR PRODUCING SUCH POOR QUALITY CAR. *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- TIFTON, GA
AS WE WERE DRIVING AROUND A DARK CURVE ON A WELL TRAVELED COUNTRY ROAD, THE CAR QUIT PULLING, THE BATTERY DIED, AND THE CAR WOULD NOT SHIFT. WE WERE UNABLE TO MOVE THE CAR AND WERE IN THE DARK. THERE WERE TWO ADULTS AND TWO CHILDREN IN THE CAR AT THE TIME. WE HAD TO CALL A WRECKER TO PICK UP THE CAR AND A DEPUTY SHERIFF TO DIRECT TRAFFIC AND KEEP FROM BEING HIT BY ONCOMING TRAFFIC. APPARENTLY, THE SHIFTER BROKE AND THE TRANSMISSION DIED. BOTH HAD TO BE REPLACED. I FOUND OUT LATER THAT THE TRANSMISSION IS THE #1 COMPLAINT ON THIS PARTICULAR CAR. WHY HAS A RECALL NOT BEEN DONE? DO LIVES HAVE TO BE LOST BEFORE SOMETHING IS DONE??? *TR
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- HAMER, SC
2011 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO ENGINE MALFUNCTION. *SMD THE CONSUMER STATED SHE WAS DRIVING DOWN THE ROAD, WHEN THE VEHICLE SHUT DOWN, THE DASHBOARD READ, ENGINE IS LOSING PRESSURE. THE VEHICLES SPEED DROPPED TO 10 MPH AND BEGAN SHAKING OUT OF CONTROL. THE CONSUMER STATED THE INCIDENT HAPPENED A TOTAL OF 4 TIMES BETWEEN JANUARY AND FEBRUARY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE DEALER STATED THE WATER PUMP AND BALANCE SHAFT CHAIN NEEDED TO BE REPLACED. ON FEBRUARY 2, 2013, THE DEALER ONLY FOUND A HALF QUART OF OIL IN THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO WHERE IT WAS PURCHASED FROM AND THE ONLY THING THEY FOUND WAS MOISTURE IN CERTAIN AREAS. THE MOST RECENT INCIDENT HAPPENED ON JANUARY 6, 2014, WHERE THE CHECK ENGINE LIGHT ILLUMINATED. *JB UPDATED 03/13/14
Source: CONSUMER LETTER -
2007 BUICK LUCERNE- PITTSBURGH, PA
I WISH TO FILE A COMPLAINT REGARDING THE FLAKING OF THE CHROME RIMS ON OUR 2007 BUICK LUCERNE CXL. I THINK IT IS A SAFETY ISSUE SINCE THE TIRE PRESSURE DROPS. WHEN I PURCHASED THE TIRES IN MAY, 2013, AT FLYNN TIRE IN PITTSBURGH, IT WAS POINTED OUT THAT THE CHROME CLAD FINISH WAS COMING OFF THE RIMS, AND THEY EVEN HAD TROUBLE BALANCING THE NEW TIRES. MY TIRE PRESSURE DROPS SO I HAVE TO PUT AIR IN THE TIRES EVERY 3 TO 4 DAYS. WE HAVE ONLY OWNED THE CAR SINCE JANUARY, 2012. IT WAS PURCHASED AT COLUSSEY CHEVROLET IN BRIDGEVILLE. IT WAS A CERTIFIED VEHICLE SO I FEEL THEY SHOULD HAVE CHECKED IT OUT AND REALIZED THE WHEELS WERE STARTING TO FLAKE. I SPOKE TO GM REP. AT 1-866-790-5700, EXT. 21733 IN AUGUST, 2013, AND WAS ASSIGNED GM FILE NO. 71-1235298454. SHE SPOKE TO THE SERVICE MGR. AT COLUSSEY, AND HE WAS GOING TO GIVE ME REFURBISHED WHEELS FOR MY CAR AT AN APPROXIMATE COST $300 A WHEEL. HE SAID THROUGH GM THEY WOULD COST ABOUT $480. I HAVE CALLED NUMEROUS TIMES AND LEFT MESSAGES, AND NO ONE HAS CALLED BACK TO GET THIS RESOLVED. I KNOW I AM NOT ALONE, BECAUSE ONLINE THERE ARE A NUMBER OF GM OWNERS WITH THE SAME PROBLEM ON GM VEHICLES AND GMC TRUCKS. I BELIEVE IT IS A GM DEFECT ISSUE AND I SHOULDN'T BE EXPECTED TO PAY $300 A WHEEL. I UNDERSTAND THEY WERE REPLACED AT NO CHARGE ON CADILLACS. THIS IS NOT OUR FIRST BUICK. I'VE OWNED GM'S SINCE 1976. I'VE HAD SIMILAR WHEELS ON SEVERAL OF THE VEHICLES AND NEVER HAD A PROBLEM EVEN THOUGH THE CARS HAD HIGHER MILES AND WERE OLDER.
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- DENHAM SPRINGS, LA
WAS DRIVING DOWN HIGHWAY AND VEHICLE STARTED TO HESITATE AND COULDN'T DO ANYTHING WITH IT..HAD TO CALL TWO TRUCK AND TOW IT TO CAPITAL BUICK..WAS TOLD TRANSMISSION WENT OUT AND HAD TO REPLACE IT.. *TR
Source: NHTSA WEB SITE