BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BUICK REGAL
    - LOS ANGELES, CA

    THE TRIM PANEL NEAR THE DRIVER'S LEFT FOOT IS NOT TIGHTLY SECURED AND THERE IS A SPACE BETWEEN TRIM PANEL AND CARPET. DRIVER'S SHOE SOLE GETS CAUGHT UNDER EDGE OF PANEL AND DRIVER IS UNABLE TO LIFT FOOT I ORDER TO APPLY CLUTCH AND THEREFORE UNABLE TO CONTROL VEHICLE. THREE VERY CLOSE CALLS ACCIDENTS TO DATE. *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LUCERNE
    - STATEN ISLAND, NY

    WHEN BRINGING THE CAR IN FOR GRINDING BRAKES, MY MECHANIC INFORMED ME THAT MY RACK AND PINION WAS LEAKING AND MY REAR STRUTS WERE BROKEN AND LEAKING. (THIS WAS LATER CONFIRMED WITH A BUICK DEALERSHIP). I WAS INFORMED THAT MY CAR WOULD NOT BE ABLE TO PASS MY YEARLY INSPECTION WITHOUT THE RACK AND PINION REPAIR. I WAS ALSO INFORMED THAT THE REPAIR WOULD BE QUITE COSTLY. I WAS STUNNED SINCE I HAVE HAD NOTHING BUT COMPLAINTS AND REPAIRS WITH THIS CAR WHICH I AM STILL PAYING FOR, THE LAST PAST TWO AND A HALF YEARS RESPECTIVELY. I ONLY HAVE THE CAR FOR FOUR YEARS. I FEEL THE CAR IS TOO YOUNG TO HAVE SO MANY ISSUES ESPECIALLY SOMETHING AS SERIOUS AS A RACK AND PINION REPAIR NEEDED. THIS IS A SAFETY ISSUE. I CANNOT DRIVE THE CAR LIKE THIS EXCEPT LOCALLY AND I HAVE TO WATCH THE POWER STEERING FLUID WHICH I HAVE BEEN DOING. I ALSO CANNOT DRIVE IT NOW SINCE MY INSPECTION IS EXPIRED. I DO NOT HAVE THE MONEY TO PAY FOR THIS RIGHT NOW AND I HAVE HAD EXHAUSTIVE ISSUES WITH THIS CAR. I APPROACHED BUICK AND THEY ARE NOT RECEPTIVE. THE CAR IS NO LONGER IN WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - DENVER, CO

    THE GENERATOR CONTROL MODULE AND **SEVERAL** OTHER COMPONENTS OF THE HYBRID ASSIST SYSTEM FAILED WHILE DRIVING, AND SUBSEQUENTLY RESULTED IN A LOSS OF POWER THROUGHOUT THE VEHICLE. THE MAIN BATTERY (IN FRONT) ALSO EXPLODED. THE VEHICLE LOST POWER STEERING, BRAKING, ETC. LOSS OF POWER STEERING HAMPERED THE DRIVER'S ABILITY TO COAST OUT OF TRAFFIC TO SAFETY. HAD WE NOT BEEN IN THE LEFT TURN LANE AND HAD THE ARROW NOT TURNED GREEN AS IT FAILED, THE CAR WOULD HAVE DIED IN THE MIDDLE OF A FOUR LANE, 45MPH ROAD DURING RUSH HOUR, AND WE PROBABLY WOULD HAVE TOO. HAD THE DRIVER NOT BEEN PHYSICALLY FIT, IT WOULD HAVE BEEN IMPOSSIBLE TO TURN THE STEERING WHEEL. NOT EVEN THE HAZARD LIGHTS WORKED. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - DENVER, CO

    HEADRESTS ARE ANGLED TOO DRAMATICALLY AND IMPAIR VISIBILITY, DRIVER COMFORT AND ALSO SEEM TO BE A SAFETY RISK. THE ANGLE IS NOT ADJUSTABLE, AND THE DISCOMFORT PROVIDED RENDERS THEM UNUSABLE, FORCING THE DRIVER TO LEAN FORWARD PERPETUALLY. THEY ARE NOT REMOVABLE, AND CAN ONLY GO UP/DOWN, WHICH ACTUALLY MAKES IT EVEN MORE UNCOMFORTABLE. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - DENVER, CO

    THE A-PILLAR OF THE VEHICLE IS EXTREMELY WIDE AND OBSTRUCTS VISIBILITY. THE VEHICLE IS DANGEROUS TO DRIVE, AND THE WIDTH OF THE PILLAR HAS CAUSED US TO POP 3-TIRES (ONE LEFT, TWO RIGHT) (THREE SEPARATE TIMES/THREE DIFFERENT DRIVERS) DUE TO AN INABILITY TO ADEQUATELY GAUGE TURNS AS A RESULT OF THE PILLAR'S WIDTH. IT IS AN EXTREME DESIGN FLAW AND ACTION SHOULD BE TAKEN AGAINST GM FOR SUCH A NEGLIGENT DESIGN. NO MATTER THE SEAT POSITION, YOU SIMPLY DO NOT HAVE ADEQUATE FRONTWARD VISIBILITY TO THE LEFT OR RIGHT (IT'S JUST ONE GIANT FRONTWARD BLIND SPOT). ADDITIONALLY, THE C/D PILLARS ARE ALSO EXTREMELY WIDE AND OBSTRUCTIVE, AND THE REAR DECK IS TOO HIGH. THIS DESIGN HAS NOT CHANGED FOR EVEN THE 2014 MODELS AND PROVIDES AN INHERENT SAFETY RISK. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - INDIANAPOLIS, IN

    ODOMETER METER CANNOT BE READ AT ANY TIME BECAUSE LIGHT WENT OUT. GM CARS HAVE INSTRUMENT LIGHTING CLUSTER PROBLEMS, ACCORDING TO THE SERVICE WRITER AT A BUICK DEALER. THIS COSTS $676.75 TO REPAIR. OUR SON'S 2001 CHEVY IMPALA HAD THE DASHBOARD INSTRUMENT PANEL FAIL AND HE COULD NOT READ HIS SPEEDOMETER. THIS WAS REPLACED FOR $614.00 AND IT FAILED AGAIN A YEAR LATER. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - MONCKS CORNER, SC

    I STARTED FROM PARK AND SHIFTED TO DRIVE. AS SOON AS I GENTLY STEPPED ON THE GAS TO ACCELERATE THERE WAS A JOLT AND LOUD NOISE. IT SHIFTED ROUGH BASICALLY. THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY. I STOPPED AND LOOKED UNDER THE CAR AND HOOD FOR ANY SIGNS OF DAMAGE OR LEAKING FLUID AND FOUND NONE. I THEN DECIDED TO STOP AT THE FIRST AUTO PART STORE I FOUND TO GET THE CODE READ FOR THE WARNING LIGHT. THE CODES READ P0717, P0716, P0700, P0756. THE TECH TOLD ME THAT THIS INDICATED ONE OF THREE PROBLEMS ALL DEALING WITH THE TRANSMISSION. SO I DECIDED TO DRIVE HOME AND FIGURE OUT WHAT TO DO. AS I STARTED TO DRIVE IT FAILED TO SHIFT FROM FIRST GEAR. SO I ENDED UP DRIVING SLOW DUE TO THE CAR BEING IN FIRST GEAR. THEN SUDDENLY THE CAR ACTED AS IF IT WAS IN NEUTRAL, NOT ALLOWING ME TO GO FORWARD OR REVERSE. SO I COASTED TO A STOP AND HAD THE VEHICLE GET PUSHED THE REMAINING BLOCK. THE SHOP TELLS ME THAT IT IS SOME KIND OF WAVE PLATE AND REQUIRES A NEW TRANSMISSION AT CLOSE TO AN ESTIMATED $5000. I JUST BOUGHT THIS CAR BECAUSE I RECENTLY HAD A BABY AND HAVE ANOTHER CHILD. I WORK FOR THE MILITARY AND CAN'T AFFORD THIS KIND OF REPAIR 8 MONTHS AFTER I HAD PURCHASED IT. SINCE THIS PROBLEM I HAVE DONE SOME RESEARCH AND THERE ARE HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. WHICH LEADS ME TO MY QUESTION, WHEN IS ENOUGH? HOW MANY DOES IT TAKE TO HAVE A RECALL? MY FAMILY ARE NOW DOWN TO ONE VEHICLE UNTIL I CAN FIGURE OUT A WAY TO PAY FOR THIS REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - MOUNT ALTO, WV

    HAD JUST GOT HOME AND NOTICED THAT THE REAR PASSENGER DOOR WAS NOT ALL THE WAY SHUT. SO I SHUT IT AND THEN LOCKED IT. WENT OUT THE NEXT DAY AND SAME DOOR WON'T OPEN EVEN THOUGH THE VISIBLE LOCK IS UP IN THE UNLOCK POSITION. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RENDEZVOUS
    - WATTSBURG, PA

    TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE ANTI-LOCK BRAKING SYSTEM, HEATING SYSTEM AND THE ALL-WHEEL DRIVE DISABLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT ALSO STATED THAT WHEN REFUELING, THE FUEL INDICATOR GAGE WOULD REMAIN ON AN EMPTY READING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK LACROSSE
    - ALAMO, TX

    SERVICE STABILITY LIGHT COMES ON. CAR MADE A SLIGHT GRINDING NOISE WHEN TURNING RIGHT SECONDS BEFORE WARNING LIGHT CAME ON THIS HAS HAPPENED MORE THAN ONE TIME. SERVICE STABILITY WARNING STAYS ON UNTIL CAR IS TURNED OFF. TALKED WITH SERVICE MANAGER AT DEALERSHIP. HE SAYS IT COULD BE A NUMBER OF THINGS. I AM UNSURE IF IT IS SAFE TO CONTINUE TO DRIVE CAR. *TR

    Source: NHTSA WEB SITE