BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 BUICK CENTURY- DENHAM SPRINGS, LA
2003 BUICK CENTURY. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED FOR THE PAST 1 1/2 YEARS THE VEHICLE HAS ACCELERATED ON ITS OWN AT A VERY HIGH SPEED. IT WOULD ACCELERATE UP TO 60 MPH, EVEN WHEN HER FOOT WAS NOT ON THE ACCELERATOR. ALSO, THE VEHICLE WOULD IDLE VERY HIGH, WHEN THE ACCELERATION OCCURRED.
Source: CONSUMER LETTER -
2011 BUICK ENCLAVE- GILBERT, AZ
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK TERRAZA- ROCKLEDGE, FL
I WANT TO REPORT A VERY UNUSUAL INCIDENT THAT MY WIFE AND I EXPERIENCED JANUARY 7, 2014 INVOLVING OUR 2005 BUICK TERRAZA AUTOMOBILE. IT WAS A SCARY EVENT OF WHICH I AM STILL TRYING TO FIND THE EXACT CAUSE. WHILE DESCENDING FROM THE COCOA BRIDGE CROWN, AT AROUND FORTY FIVE MPH, I LIGHTLY APPLIED THE BRAKES TO ADJUST TO THE TRAFFIC SPEED. WHEN BAM THE LEFT WHEEL LOCK UP JERKING US TOWARD THE CEMENT RAILS ON THE LEFT SIDE OF THE BRIDGE, THEN THE CAR TRACTION CONTROL' CUT IN AND SLOWED THE VEHICLE. OTHER CAR TIRES WERE SQUEALING AROUND US AS THEY WERE TRYING TO AVOID HITTING US. I WOULD SAY THE WHEEL LOCKUP WAS ONE SECOND OR LESS AND THE WHOLE INCIDENT LASTED FROM THREE TO FIVE SECONDS. THEN THE CAR RETURNED TO NORMAL OPERATION WITH NO FURTHER HINT OF THIS PROBLEM FOR THE NEXT FORTY MILES. I'VE LOOKED ON THE INTERNET AND FOUND SEVERAL REPORTS OF THIS SAME EXACT INCIDENT INCLUDING MANY COMPLAINTS ON YOUR SYSTEM. I TOOK THE CAR TO OUR LOCAL GARAGE AND THEY SAID THE ABS COMPUTER SYSTEM SHOWED NO FAULTS AND FOUND NO MECHANICAL REASON FOR THIS WHEEL TO LOCK UP. MY NEXT STOP WAS THE DEALER WHERE I BOUGHT THE CAR TWENTY FIVE MILES AWAY. LANE BUICK GMC CHECKED IT OUT AND REPORTED THE SAME THING EXCEPT THE MECHANIC WROTE 'CORRECTED BY SUSPENSION REPAIR' WHICH SUGGESTS THAT HE FIXED SOMETHING, WHAT EVER IT WAS. YET I UNDERSTOOD FROM THE SERVICE REPRESENTATIVE THEY COULDN'T FIND ANYTHING TO CAUSE THIS UNHEARD EVENT. I NEXT CALLED BUICK IN DETROIT, MI THEY WERE OF LITTLE HELP SAYING IF IT DIDN'T LEAVE ANY CODE ON THE COMPUTER, IT NEVER HAPPENED. THEN ASK IF I WOULD CONSIDER BUYING A NEW CAR AND TRADING THIS ONE IN. UNTIL I KNOW WHAT THE MECHANISM IS FOR THIS CAR BEHAVIOR, I WOULD NEVER UNLOAD THIS PROBLEM ON SOMEONE ELSE. IT IS LIKE THE EMPERORS NEW CLOTHES STORY, NO ONE AT GMC HAS EVER HEARD OF THE PROBLEM BEFORE. *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- CORVALLIS, OR
WHILE DRIVING DOWN THE FREEWAY AT 70 MPH THE VEHICLE KICKED OUT OF GEAR. ENGINE WAS STILL RUNNING. PULLED TO SHOULDER OF FREEWAY AND COASTED. ONCE THE VEHICLE SLOWED TO APPROXIMATELY 50 MPH IT ENGAGED BACK INTO GEAR. WAS ABLE TO DRIVE BETWEEN 55 AND 60 AT ABOUT 3000 RPM BUT TRANSMISSION WOULD NOT SHIFT TO HIGHER OR LOWER GEARS. TOOK FREEWAY EXIT AND CAME TO STOP. UPON TURNING ONTO ADJACENT ROAD THE VEHICLE ONLY USED 2 GEARS TO REACH A SPEED OF 55 MPH, SHIFTING FROM A LOW GEAR TO A HIGH GEAR AT 4000 RPM. *TR
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- WEATHERFORD, OK
I WAS STOPPED ON A MAIN ROAD AND TURNING LEFT ONTO A SIDE STREET. AS I TURNED THE STEERING WHEEL AND ACCELERATED MY STEERING WHEEL LOCKED UP. I AM NOT CERTAIN IF THE WHEEL IS "LOCKING" OR IF IT FEELS THAT WAY BECAUSE THE POWER STEERING UNIT, OR SOMETHING WITHIN THE STEERING UNIT, IS MALFUNCTIONING INTERMITTENTLY. I TOLD MY WIFE ABOUT IT AND SHE TOLD ME SHE WAS GLAD I EXPERIENCED IT BECAUSE IT'S BEEN HAPPENING TO HER WITH REGULARITY. *TR
Source: NHTSA WEB SITE -
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2010 BUICK LACROSSE- VANCOVER, WA
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE OCCURRED THREE TIMES OVER A TWO YEAR PERIOD. THE MECHANIC DIAGNOSED THAT THE COMPUTER MODULE HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES FOR THE IDENTICAL FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,591. UPDATED 1/29/14*CN VEHICLE CONTINUES TO HAVE A FEEL OF LOSING POWER VIA GAS PEDAL, BUT SO FAR, HASN'T STOPPED AGAIN, BUT DOES SLOW DOWN WHEN THIS HAPPENS. ALL OTHER INFO ON FORM IS GOOD. UPDATED 01/29/14
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 BUICK ENCLAVE- OXFORD, MI
MY POWER STEERING, IN MY 2009 BUICK ENCLAVE, HAS CAUSED ME PROBLEMS FOR ALMOST TWO YEARS. THE POWER STEERING HAS MADE WEIRD (AND LOUD) NOISES, WHEN DOING SLOW SPEED TURNS. THERE ALWAYS SEEMED TO BE RESISTANCE WHEN TURNS ARE MADE (ESPECIALLY IF A SLOW, SHARP TURN IS NEEDED), ABOVE THE NORM. FINALLY, TODAY, THE ENTIRE POWER STEERING/RACK PINION DRIVE WENT OUT. I ALMOST GOT INTO AN ACCIDENT, WHEN TRYING TO TURN LEFT OUT OF AN INTERSECTION TODAY. IT NOW REQUIRES A HUGE EFFORT TO TURN THE WHEEL AND THE CAR IS NOT SAFE TO DRIVE. *TR
Source: NHTSA WEB SITE -
2006 BUICK TERRAZA- BALTIMORE, OH
THE CHECK ENGINE LIGHT HAS BEEN ILLUMINATED AS WELL AS THE TRACTION CONTROL LIGHT IS ON (INDICATES ABS NEEDS TO BE SERVICED) ALSO TRANSMISSION "SLIPS" WHEN MOVING FORWARD. AT TIMES WHEN BOTH THE ENGINE LIGHT AND ABS LIGHT ARE ON THE ENGINE WILL REDUCE POWER. TRANSMISSION WAS REPLACED AT 63,000 FOR THE SAME THING! HAVE HAD TO NUMEROUS SHOPS WHO CANNOT LOCATE ISSUE. THE DOORS WILL NOT LOCK SHUT- THEY COME FORWARD AND POP OUT AND REOPEN. MUST OPERATE MANUALLY. *TR
Source: NHTSA WEB SITE -
2005 BUICK LESABRE- WALTON, KY
AIR BAG LIGHT IS ILLUMINATED IN THE DASH BOARD INSTRUMENT CLUSTER. WOULD LIKE TO KNOW IF THIS IS MAKING THE SRS SYSTEM INOPERABLE AND MOST OF ALL A SAFETY ISSUE. PLEASE ADVISE ASAP THANK YOU *TR
Source: NHTSA WEB SITE -
2003 BUICK RENDEZVOUS- MOSES LAKE , WA
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED WHEN ENGAGED AND THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF A PARKED VEHICLE. IN ADDITION, THE ENGINE RPMS INCREASED EXCESSIVELY. THE CONTACT WAS ABLE TO STOP THE FAILURE BY SHIFTING INTO PARK WHILE THE VEHICLE WAS STILL IN MOTION. THE CONTACT SUSTAINED INJURIES TO THE HIP, SHOULDER, KNEE AND ANKLE FROM THE IMPACT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED A LOCAL BODY REPAIR CENTER FO FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE