BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 BUICK LUCERNE
    - Santa Ana, CA

    The contact owns a 2009 Buick Lucerne. The contact stated that while attempting to start the vehicle, the engine failed to turn over. No warning light was illuminated. The contact stated that upon inspection he became aware that one of the relays from the electric fuel pump under the rear passenger’s seat needed to be replaced. The contact stated that the fuel pump relay prong base had melted due to overheating. In addition, the contact stated that the fuse was a 10.01 AMP instead of a 5 AMP which could have caused the failure. The local dealer was not contacted. The vehicle was repaired; however, the failure reoccurred 2 days later. The manufacturer was made not aware of the failure. The failure mileage was approximately 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 BUICK ENCLAVE
    - Scottsdale, AZ

    The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 BUICK ENCORE GX
    - mendota, IL

    this is a software issue. it’s always cutting in and out turning blank at times/ glitching / disconnecting just a bunch of stuff that gets very annoying and frustrating especially when driving.

    Source: NHTSA WEB SITE
  • 2022 BUICK ENVISION
    - Houston, TX

    The contact owns a 2022 Buick Envision. The contact stated while driving 35 MPH and depressing the brake pedal, the vehicle failed to respond. The message "No Lane Assist - Caution" was displayed. The contact pumped the brake pedal until the vehicle responded. The contact was able to pull into a parking lot. The vehicle was towed to the dealer, where the contact was informed that the failure was related to the brake system computer chip. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where the same repair was performed. Additionally, the contact stated while starting the vehicle, the messages indicating transmission and steering failures were displayed. The vehicle was taken to the dealer, where the contact was informed that the failure could be related to the body control module (BCM). The vehicle was being diagnosed. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 BUICK ENCORE
    - Tracy, CA

    The contact owns a 2017 Buick Encore. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The check engine warning light remained illuminated. The vehicle was taken to the local dealer who was unable the determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 BUICK ENCLAVE
    - San Antonio , TX

    Start/stop function malfunctioned in the middle of the road, this has happened multiple times before and after replacing starter and battery, looked at by several mechanics. If I stop the car at a light or in traffic my car will dint turn back on or let me shift. Thus a safety issue because I could have been hit as it stopped in a busy road and people had to move around my vehicle. Engine light came on after failure and ceased the engine and i couldn’t move to the intersection. I also just got an oil change. They first appeared a few months ago and I had already gotten work done on it and it keeps happening

    Source: NHTSA WEB SITE
  • 2018 BUICK REGAL
    - Cecil, WI

    Was driving home from work and my brakes suddenly stopped working, if I press all the way down on the brakes they somewhat work. Checked brake fluid and brake lines and everything seems fine. Could this be from vacuum power brake assist fail?

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCORE
    - Wayland, MI

    I HAVE AN AUTOMATIC TRANSMISSION. WHEN I AM STOPPED AT A TRAFFIC LIGHT ON AN INCLINE, THE CAR WILL SOMETIMES ROLL BACKWARDS WITH MY FOOT ON THE BRAKE OR WHEN CHANGING MY FOOT TO THE GAS PEDAL TO MOVE FORWARD ONCE THE LIGHT CHANGES. THE MORE THE INCLINE; THE WORSE THE PROBLEM. This happens at a bus stop in a community with an incline and kids at a bus stop. This feeling is as I am driving a manual vehicle. It's not a good feeling knowing that there's children around and knowing that we want our children around for the future and something like this happens with a vehicle, the service department in the dealership cannot find what the problem is. This has happened to my car more than once. I have complained about it once and I am complaining about it again. I have low mi on my car and now, this has happened between the low miles of my car after purchasing up to miles. I have on it now .I've got 110,000 mi on my car and it still is not being repaired and is still happening. And it's bad. Once the car is paid off it turns into multiple problems with my car. Up

    Source: NHTSA WEB SITE
  • 2017 BUICK ENCORE
    - Wayland, MI

    1. Valve cover gaskets been replaced in valve covers been replaced twice. 04/16/2024. 95113 miles 2. Air conditioning cooling leak and the fan motor would not shut off unless disconnecting the battery cable. 08/26/2024 at 100,254 miles 3. The turbocharger inline for the oil intake has been replaced . The car cannot completely carry a full carload without having no power to get up hills. I have no power once in a while if I'm alone driving just on a straight road or going uphills it seems like there's no gas getting to it I have good gas but it doesn't happen all the time. And I guess to where it will slow down from 55 to 35 pushing on the gas pedal with no power at all and then all the sudden it will go. Trying to explain this the best I can. 09/29/2024 at 101, 313 miles

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - Cordova, TN

    The contact owns a 2012 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the front passenger’s and driver’s seat air bags and the front passenger’s and driver’s door air bags deployed without an impact to the vehicle. The vehicle as taken to the dealer; however, the vehicle had not been diagnosed yet. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE