BUICK Complaints

I BOUGHT MY 2006 BUICK RAINIER IN MARCH OF 2011 AND ABOUT 3 MONTHS LATER THE RIGHT REAR PASSENGER DOOR HANDLE BROKE BECAUSE IT IS PLASTIC AND CAN'T BE OPENED FROM THE OUTSIDE. THEN A WEEK LATER THE CHILD LOCK DECIDED TO LOCK ITSELF ON THE SAME DOOR AND NOW THE DOOR CAN'T BE OPENED FROM EITHER THE INSIDE OR OUTSIDE. THEN ABOUT 6 MONTHS LATER THE FRONT PASSENGER DOOR HANDLE BROKE AND NOW IT WON'T OPEN FROM THE OUTSIDE AND I HAVE TO REACH CLEAR ACROSS THE TRUCK TO OPEN THE DOOR FOR ANY PASSENGERS TO GET IN ON THAT SIDE. THIS LAST WEEKEND THE LEFT BACK PASSENGER DOOR IS NOW BROKE AND CAN'T BE OPENED FROM THE OUTSIDE AND IS SELF LOCKING THE CHILD SAFETY LOCK NOW ON THIS DOOR AS IT DID ON THE OTHER BACK PASSENGER DOOR. LUCKILY I GOT THE DOOR OPENED JUST ONCE TO UNLOCK THE CHILD SAFETY LOCK ON THIS DOOR AND SO IT IS STILL ABLE TO OPEN FOR NOW FROM THE INSIDE UNTIL IT LOCKS ITS SELF AGAIN. ONCE IT LOCKS IT'S SELF AGAIN I WON'T BE ABLE TO GET THE DOOR OPEN AGAIN TO UNLOCK THE CHILD SAFETY LOCK CAUSE THE DOOR NO LONGER OPENS FROM THE OUTSIDE. AT THIS POINT I HAVE ONE DOOR LEFT THAT FUNCTIONS PROPERLY AND THAT IS THE DRIVERS DOOR IF THAT HANDLE BREAKS I WON'T BE ABLE TO OPEN ANY OF MY DOORS FROM THE OUTSIDE AND WILL ONLY BE ABLE TO OPEN THE TWO FRONT DOORS FROM THE INSIDE. WHO MAKES PLASTIC DOOR HANDLES ANYWAY WHAT A STUPID DESIGN FOR A CAR PART THAT IS USED MANY TIMES THROUGHOUT THE COURSE OF ONE DAY LET ALONE FOR THE LIFE OF THE VEHICLE. I DON'T KNOW IF IT IS A SAFETY ISSUE BUT MY DAUGHTER CAN'T GET IN OR OUT OF THE BACK PASSENGER DOORS AND HAS TO CRAWL UP THROUGH TO THE FRONT SEATS AND GET OUT THROUGH THE DRIVERS DOOR. I CAN'T BELIEVE I HAVE A FAIRLY NEW CAR AND CAN'T PROPERLY USE 3 DOORS ON IT. I TOO HAVE ISSUES WITH MY GAS GAUGE AND WILL BE TAKING IT IN TO HAVE FIXED VERY SOON. *TR

WEDNESDAY MORNING, I HAD AN APPOINTMENT, THEN STOPPED AT THE STORE, CAME HOME PULLED INTO THE GARAGE, CAME IN THE HOUSE, MY HUSBAND WAS OUTSIDE, & SMELLED RUBBER BURNING, HE WENT OUT FRONT TO CHECK, I HAD LEFT THE GARAGE DOOR OPEN, HE TURNED AROUND & LOOKED IN THE GARAGE, SMOKE WAS COMING FROM UNDER THE HOOD OF THE CAR. THE WHOLE RELAY SWITCH BOX WAS MELTING & THE SMOKE WAS VERY BAD, HE GOT THE BATTERY CABLES OFF. I TOOK AN EXTRA WARRANTY ON THE CAR WHEN I BOUGHT IT, BUT AM TOLD IT DOES NOT COVER ELECTRICAL FIRES, WHAT A RIP OFF, I TRADED AN 2001 BUICK LIMITED ON THIS 2008 BUICK LACROSSE, ON 07/17/2013. I AM REALLY UPSET ABOUT THIS, & WITH THE DEALER SHIP, & GENERAL MOTORS. I AM TOLD THERE ARE NO RECALLS FOR THIS PROBLEM, & IT IS VERY RARE FOR THIS TO HAPPEN, BUT THIS IS NOT WHAT SEE ON THE WEB. *TR

2010 BUICK ENCLAVE" STEERING PROBLEM: WHEN TRYING TO MAKE A "SHARP" OR "U-TURN" AT AN INTERSECTION, PARKING SPOT OR TURN AROUND, THE STEERING WHEEL AND CAR WHEELS SEEM TO "LOCK UP" TO THE POINT WHERE VEHICLE ALMOST STOPS BY ITSELF. YOU HAVE TO TRY TURNING STEERING BACK AND STEPPING DOWN ON ACCELERATOR TO GET CAR MOVING AGAIN. LUCKILY, IT HAS NOT HAPPENED AT A BUSY INTERSECTION, OTHERWISE I'M SURE THIS COULD CAUSE AN ACCIDENT. THIS HAS HAPPENED A IN THE PAST, SINCE WE'VE HAD THE VEHICLE(2 YEARS) BUT MORE AND MORE RECENTLY. MY WIFE MOSTLY DRIVES THIS CAR BUT I ALSO HAVE NOTICED IT. *TR

TL* THE CONTACT OWNS A 2009 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 8 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THEY DID REPLACE THE POWER STEERING PUMP AND THE STEERING GEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 23,900 AND THE CURRENT MILEAGE WAS 24,000. ...UPDATED 11-18-13 *BF

MY VEHICLE HAS EXPERIENCED THE EXACT SAME AS NUMEROUS COMPLAINTS FOR THIS MODEL AND YEAR. AT LOW SPEEDS, THE POWER STEERING WILL INTERMITTENTLY FAIL. JUST AS EVERYONE ELSE, I AM TOLD I NEED A NEW STEERING GEAR, POWER STEERING PUMP, AND ALIGNMENT. THIS IS A SAFETY ISSUE. RECENTLY WHEN TRYING TO PULL OUT FROM A GAS STATION, THE POWER STEERING FAILED AND IT WAS VERY DIFFICULT TO CONTINUE TURNING INTO NEAR LANE WITHOUT BEING PULLED INTO THE FARTHER LANE WITH ONCOMING TRAFFIC. IF THIS WOULD HAVE BEEN A DAUGHTER, I CANNOT IMAGINE WHAT WOULD HAVE HAPPENED (PULL INTO ONCOMING TRAFFIC FOR A HEAD ON COLLISION AND POSSIBLE DEATH). FURTHER, TO DEMONSTRATE BUICK AND GM ARE FULLY AWARE OF THIS PROBLEM, WHEN I HAD IT INVESTIGATED AT THE LOCAL BUICK DEALER, THE SERVICE DEPARTMENT TOLD ME THAT GM CHANGED THE POWER STEERING PUMP AFTER THAT MODEL YEAR BECAUSE THE "7-VAN PUMP" INSTALLED DOES NOT GIVE A GREAT AMOUNT OF FLOW OF FLUID, AND IT IS NOW REPLACED WITH A 12-VANE PUMP. HE PROBABLY WASN'T SUPPOSED TO TELL ME THAT. BUICK AND GM OFFER ABSOLUTELY NO ASSISTANCE. IT IS ONE THING IF THERE WAS SOMETHING WRONG WITH AN AMENITY OR SOMETHING. BUT A SAFETY ISSUE SHOULD BE RECALLED OR ASSISTANCE GIVEN. AGAIN, THERE ARE NUMEROUS COMPLAINTS OF EXACTLY THE SAME ISSUE. IS IT GOING TO TAKE SOMEONE PULLING OUT AND BEING PULLED INTO ONCOMING TRAFFIC BEFORE GM DOES THE RIGHT THING? WILL AN INNOCENT PERSON HAVE TO DIE BEFORE THE PROPER ACTION IS TAKEN? VERY UPSET WITH THE LACK OF INTEREST FROM GM AND BUICK FOR THE SOLE PURPOSE OF "SAVING A BUCK". WHERE IS THE INTEGRITY? *TR

TRANSMISSION FAILURE. NO REVERSE OR 2ND GEAR. GM DID NOT PAY FOR THE COSTLY REPAIR EVEN THOUGH IT IS A KNOWN PROBLEM WITH SEVERAL TSB. *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO THE SIDE OF A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT T WAS NOT FILED. THERE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

OUR NECKS BEGAN TO HURT ABOUT A FEW WEEKS AGO. BEFORE THEN WE HAD NOT DRIVEN THE CAR OFTEN OR FOR LONG DURATIONS. THEN THE MORE WE WERE IN THE CAR, E.G. A 5 DAY TRIP TO AND FROM NEW ORLEANS, THE MORE WE HAD NECK DISCOMFORT. INITIALLY WE THOUGHT IT COULD BE OTHER ACTIVITY BEING THE CAUSE. BUT TODAY, AFTER SEEING INFORMATION AND ILLUSTRATIONS ON THE INTERNET, WE FEEL THAT THE ANGLE OF THE HEADREST ON THE SEAT BACKS IS IMPROPER AND THE CAUSE OF THE PROBLEM. WHAT TO DO? IS THERE A "RECALL" ON THIS MATTER? SINCERELY, *JS

I BELIEVE THE VEHICLE HAS SOMETHING THAT MAY OR MAY NOT EVER BE FOUND BY A TEST DRIVE AT DEALER BY SERVICE MECHANIC. I ALSO BELIEVE THIS STARTED BEFORE THE POSTED MILEAGE ABOVE BUT I DO NOT HAVE ALL PAPERWORK FROM DEALERSHIP THAT SERVICED IT. VEHICLE WILL BOG DOWN AFTER YOU START TO ACCELERATE ON HILLS, AROUND CURVES, AT TAKE OFF. SOMETIMES THIS ENABLES TRACTION CONTROL LIGHT BUT NOT ALWAYS. I WILL HAVE NO ACCELERATION FOR SECONDS AND IS VERY UNSAFE AS THE LAST TIME IT DID IT I WAS COMING AROUND A DANGEROUS CURVE WITH A DUMP TRUCK BEHIND ME AND COULDN'T SPEED UP BECAUSE HAD NO POWER WHEN PUSHING THE GAS PEDAL. I ALSO HAD IT HAPPEN AS I WAS PASSING ANOTHER VEHICLE AND IT ALL BUT STOPPED BESIDE THE VEHICLE I WAS ATTEMPTING TO PASS. NO ACCELERATION CAN LEAD TO SEVERE INJURY OR DEATH DEPENDING ON CIRCUMSTANCES AT TIME OF INCIDENT. I HAVE TAKE TO DEALER MORE THAN 3 TIMES FOR SAME ISSUE TO BE TOLD ITS NOTHING AND THEY CANT DUPLICATE THE PROBLEM. EVEN I KNOW THAT SOME CARS HAVE ISSUES THAT ARE NEVER FIXED OR FOUND! I HAVE CONTACTED GM TO GET THE RUN AROUND FOR WEEKS THEN FINALLY BE TOLD NOTHING CAN BE DONE BECAUSE THEY AREN'T PREPARED TO DROP THE ENGINE BECAUSE IT MAY COST $4000. IF I GET HURT IN THIS VEHICLE IT IS GOING TO COST A WHOLE HECK OF A LOT MORE THAN THAT! I DO NOT WANT THE ENGINE DROPPED I AM FILING A LEMON LAW COMPLAINT AND WILL CONSIDER A DEALER BUY BACK BUT I AM NOT DROPPING THIS BECAUSE I AM NOT IMAGINING THIS AS THE DEALER SAID... I HAVE READ SAME ISSUES ONLINE SO I KNOW I AM NOT THE FIRST WITH THE BUICK PROBLEM. THE CAR IS UNSAFE SO WE WILL JUST LET THE ATTORNEYS HASH THIS OUT! *JS

WHILE DRIVING MY RECENTLY PURCHASED 2004 BUICK LESABRE LIMITED AT 60 MPH, MY SPEEDOMETER SUDDENLY WENT TO 95 MPH AND TACHOMETER WENT TO 1500 AND WILL NOT MOVE.. EVEN WHEN VEHICLE IS TURNED OFF THE SPEEDOMETER AND TACHOMETER STAYS AT 95 MPH AND 1500 RPM RESPECTIVELY. DID A LITTLE RESEARCH AND DISCOVERED A MAJOR PROBLEM WITH CLUSTERS AND STEPPER MOTORS. MY CAR HAS LESS THAN 80K MILES, BUT I HAVE READ WHERE THIS PROBLEM HAS OCCURED AT AS LITTLE AS 20K MILES. COMPLETELY UNFAIR THAT GM MAKES YOU RELY ON HEADS UP DISPLAY FOR A SPEED.. VERY UNSAFE I FEEL BECAUSE THIS DRAWS YOUR EYES FROM ROAD CONSTANTLY. *JS