BUICK Complaints

TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT ALL FOUR CHROME RIMS WERE FLAKING AND LEAKING. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE TIRES BECAME DEFLATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE RIMS NEEDED TO BE SCRAPED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE SPEEDOMETER FAILED. THE CONTACT ALSO STATED THAT THE OIL PRESSURE LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THEY STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

WHEN CAR IS ON A INCLINE WHEN YOU TAKE YOUR FOOT OF BRAKE IT ROLLS BACKWARD,JUST PURCHASE THE CAR ON 8/8/2013 TOOK IT BACK TO DEALER THEY SAY THAT'S HOW IT IS,NOTHING WRONG.(SAFETY HAZARD??) *TR

I HAVE VARIOUS TYPES OF PROBLEMS WITH MY 2005 BUICK RAINIER. I HAVE OWNED IT FOR ABOUT 6 YEARS NOW AND IT CURRENTLY HAS A LITTLE OVER 93,000 MILES ON IT. I AM REPORTED THE PROBLEMS TO YOU SO THAT YOU CAN DOCUMENT THE PROBLEMS TO YOUR LIST AND I AM ALSO HOPING THAT YOU CAN LET ME KNOW IF THERE IS A RECALL FOR THESE ISSUES? 1. AWD IS NOT WORKING. WHEN THERE WAS SNOW ON THE GROUND. IT CAUSED ME TO DITCH MY CAR WHEN I WAS TURNING A CORNER AT A VERY LOW SPEED. THERE WAS A CAR COMING TOWARDS ME, BUT MISSED MY CAR. THANK GOODNESS IT DID NOT INJURE SOMEONE, MYSELF OR MY CAR. THE REAR ALSO SLIDES WHEN IT IS WET/RAINING OUTSIDE. I'M SCARED TO DRIVE IT WHEN IT IS WET OUTSIDE...ESPECIALLY WHEN THERE IS SNOW ON THE GROUND. 2. MY DRIVERS SIDE DOOR CAUGHT ON FIRE. I JUST SEEN THAT MY DOOR COULD HAVE BEEN COVERED BY A RECALL, BUT I DIDN'T KNOW THAT THEN. I PAID FOR ANOTHER DOOR AND INSTALLATION. 3. WHEN I AM TURNING MY STEERING WHEEL TO BACK-UP. THERE IS A GRINDING NOISE. 4. MY SPEEDOMETER DOES NOT WORK. I DRIVE WITH OTHER CARS WHEN I CAN, BUT I ALSO DRIVE SEVERAL COUNTRY ROADS. I HAVE RECEIVED 2 SPEEDING TICKETS DUE TO THIS. 5. MY GAS GAUGE DOES NOT WORK. I KEEP TRACK OF MY GAS BY MY CURRENT MILEAGE AND PER GALLONS OF GAS, BUT I HAVE STILL RAN OUT OF GAS AT LEAST 8 TIMES AND...NEARLY GOT HIT IN THE REAR SEVERAL TIMES. 6. I BELIEVE THERE IS A WINDSHIELD RECALL. IS IT STILL ACTIVE? I DO KNOW THAT ALL OF MY CAR PROBLEMS ARE VERY COMMON WITH BUICK RAINIER'S AND I AM HOPING THAT THERE IS ACTIVE RECALLS ON ALL OF THESE SERIOUS ISSUES AND THAT BUICK/GM WILL GLADLY REPAIR THEM. THESE ARE ALL SAFETY ISSUES THAT COULD RESULT IN FATAL INJURIES. THANK YOU FOR YOUR HELP, RESEARCH AND RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FUEL GAUGE STARTED DISPLAYING ERRATIC GAS LEVEL DISPLAYS. SOON, WHEN TANK WAS FILLED, IT WOULD SHOW EMPTY. ON ONE OCCASION IT LEFT US STRANDED ON THE INTERSTATE. I HAD NO WARNING, THE ENGINE DIED, AND I HAD TO SAFELY NAVIGATE FROM THE FAST LANE ON THE FAR LEFT TO THE SHOULDER ON THE RIGHT. LUCKILY, I AVOIDED OTHER TRAFFIC CONTACT WHILE DOING THIS. I ASKED MY MECHANIC AND HE THOUGHT IT WAS THE SENSOR IN THE TANK. HE SAID THE CHEVY TRAIL BLAZERS WERE NOTORIOUS FOR THIS. I CHECKED CARCOMPLAINTS.COM AND SAW WHERE MY VEHICLE, A 2005 BUICK RAINIER, WAS ALSO IN THIS GROUPING. MY MECHANIC THOUGHT THE MANUFACTURER HAD OFFERED SOME FINANCIAL ASSISTANCE IN MAKING THE REPAIRS. I AM ABOUT TO FIND OUT. THEY SHOULD! I SEE THERE HAS BEEN A PETITION FOR THE NHTSA TO INVESTIGATE AND CONSIDER A RECALL. I THINK THEY SHOULD. MY SCENARIO COULD HAVE BEEN VERY BAD IF I HAD BEEN STRUCK BY OTHER CARS AS I TRIED TO MOVE OFF THE INTERSTATE WITH NO ENGINE POWER - JUST MY COAST AND FORWARD MOMENTUM. MY VEHICLE IS DUE FOR IT'S SAFETY INSPECTION, AND MY MECHANIC CANNOT PASS IT WITHOUT THIS REPAIR. DOESN'T THAT SAY SOMETHING IN ITSELF ABOUT THE SAFETY ISSUE INVOLVED. HE SUGGESTED I GO TO MY BUICK DEALERSHIP, WHICH I WILL TOMORROW. IF THE DEALER AND BUICK GIVE ME TROUBLE WITH THE REPAIR, YOU CAN BET YOU FOLKS WILL HERE ABOUT THAT TOO! THE NHTSA ACTION NUMBER IS DP10001. *TR

TL* THE CONTACT OWNS A 2005 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKE LIGHT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THE MASTER CYLINDER HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 27,059. THE CURRENT MILEAGE WAS 27,090. ....UPDATED 10-21-13 *BF THE CONSUMER WAS OFFERED 1,000 DOLLARS TOWARD A NEW GM VEHICLE INSTEAD OF A REPAIR. THE CONSUMER DECLINED. *JS

DRIVER OF 2013 BUICK ENCORE WAS TRAVELING AT APPROXIMATELY 35-40 MPH WHEN STRUCK AT PERPENDICULAR ANGLE ON PASSENGERS SIDE. CONTROL OF THE CAR WAS LOST. THE ENCORE TIPPED, LANDING ON THE DRIVER'S SIDE. SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER WAS CONSCIOUS, BUT SMELLED FUMES. AN ASTHMATIC, THE DRIVER SENSED AN ONCOMING ATTACK AND BEGAN SCREAMING TO BE PULLED FROM THE VEHICLE. A HEROIC BYSTANDER CLIMBED ONTO THE VEHICLE, WAS ABLE TO OPEN THE PASSENGER SIDE DOOR TOWARD THE SKY, AND PULLED HER FROM THE VEHICLE BEFORE PARAMEDICS ARRIVED. AMAZINGLY, THE DRIVER WALKED AWAY FROM THE VEHICLE UNHARMED. ACCORDING TO REPORTS, TIPPING UNDER THESE CONDITIONS IS RARE. THE 2013 BUICK ENCORE MUST BE EXAMINED FOR A PROPENSITY TO TIP. *TR

TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE HIGH BEAMS WERE REQUIRED IN ORDER TO VIEW THE ROADWAY WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 54,765.

MY VEHICLE WAS ORIGINALLY EQUIPPED WITH MICHELIN LATITUDE TOUR 255/60R19 TIRES. AT JUST OVER 16,000 MILES I NOTICED CRACKS IN THE SIDEWALLS. AT 20,000 MILES A REPRESENTATIVE FROM MICHELIN ASSURED ME THAT IT WAS NOT A CONCERN. AT 22,000 MILES I PRESENTED THE VEHICLE TO THE SELLING DEALER AND WAS PROVIDED WITH A SERVICE BULLETIN WHICH STATED THAT THE STANCE OF THE MANUFACTURER WAS THAT THE CONDITION WAS ONLY INCIDENTAL ENVIRONMENTAL DAMAGE AND POSED NO SAFETY CONCERN. SINCE THAT TIME, I HAVE CONTACTED BOTH THE TIRE AND VEHICLE MANUFACTURERS WITH NO RESOLUTION. I CAN PROVIDE CASE NUMBERS AND EMAILS. THE TIRE MANUFACTURER HAS ISSUED A RECALL FOR THIS MODEL TIRE BUT THEY TELL ME THAT THE NUMERICAL RUN OF MY TIRES IS NOT INCLUDED. POSSIBLY THE SCOPE OF THE RECALL IS TOO NARROW. MY CONTENTION IS THAT THIS IS A DEFECTIVE PRODUCT AND A MAJOR SAFETY CONCERN FOR MYSELF, MY FAMILY, AND OTHER MOTORISTS. BECAUSE THE CONDITION HAS WORSENED SO MUCH IN SO FEW MILES, I FEEL THAT MICHELIN AND GENERAL MOTORS NEED TO ADDRESS THE PROBLEM IMMEDIATELY. THE TIRES SHOULD BE REPLACED UNDER WARRANTY, NOT AT THE PRO-RATE POLICY NOW IN PLACE. ANY ASSISTANCE WITH THIS SITUATION WOULD BE GREATLY APPRECIATED THANK YOU *TR

GOT ABS & TCS LIGHTS AND EITHER "TRACTION SYSTEM ACTIVE" OR "SERVICE TRACTION SYSTEM". TWO DTC CODES C0036 & C0245. CK'D LEFT WHEEL SENSOR PER BUICK SERVICE MANUALS BY DISCONNECTING CONNECTOR AT WHEEL HUB & CK'D OK. NO PROBLEM AGAIN FOR MORE THAN A YEAR. RECENTLY GOT SAME LIGHTS ABT & TCS AND MASTER LIGHT (CK TRACTION SYSTEM). ALSO, CONCURRENT GOT A THUMPING SOUND FROM LEFT FRONT OF VEHICLE OVER BUMPS & WHEN APPLYING BRAKES. ALSO, WHEN TURNING LEFT/RIGHT THE ABS PUMP WOULD TURN ON (FELT THRU STEERING WHEEL). SCAN TOOL CONFIRMED LEFT WHEEL SOLENOID ACTIVATED DURING TEST DRIVE. CK'D THE FRONT WHEEL SENSORS AC VOLTAGE OUT PUT PER BUICK SERVICE MANUALS & FOUND LEFT WHEEL SENSOR OUTPUT AT 150 MVAC AND RIGHT WHEEL SENSOR AT 120MVAC FOR "APPROX" SAME WHEEL SPEED; SPEC IS 100MVAC WHEN "SPINNING WHEEL" (NO SPEED OF WHEEL IN SPEC!). OTHER SENSOR CKS (OPEN, SHORTS TO GROUND, SHORT TO VOLTAGE, SHORTED TOGETHER) ALL OK. DURING LONG TRIP (400MILES) PROBLEM (ABS,TCS, ETC) LIGHTS NEVER CAME ON. PROBLEMS THAT OCCURRED DURING LOCAL/SHORT TRIPS TOTALLY WENT AWAY DURING LONG TRIP???? SOOOOO WHAT TO DO??? PLAN TO CHANGE LEFT FRONT WHEEL HUB AS THUMPING IN FRONT END DURING BRAKING (BEARINGS?) HASN'T GONE AWAY. *TR