BUICK Complaints

TL* THE CONTACT OWNS A 2007 BUICK TERRAZA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKES ENGAGED INDEPENDENTLY. ONCE THE SPEED DECELERATED TO 15 MPH, THE BRAKES RELEASED AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 12/04/13*LJ THE CONSUMER STATED THAT FAILURES OCCURS AT ANY SPEED. IT IS MOST ALARMING AT SPEEDS OF 65-79. THE DEALER ADVISED TO REPLACE THE EBCM AND BPMV VALVE TO DETERMINE IF THAT WILL REPAIR THE VEHICLE. *JS

I WAS DRIVING DOWN THE HIGHWAY AND FOR NO APPARENT REASON, MY SUNROOF EXPLODED AND SHATTERED INTO TINY PIECES. THE NOISE WAS LIKE A GUNSHOT AND GLASS CAME INTO THE CAR BECAUSE THE VISOR WAS OPEN AT THE TIME. I DID NOT LOSE CONTROL OF THE CAR, BUT THE NOISE DID CAUSE ME TO BE DISTRACTED AND DISORIENTED FOR A SHORT TIME. IF THERE HAD BEEN MORE TRAFFIC, IT MIGHT HAVE BEEN A LOT WORSE. I CAN NOT ATTRIBUTE THE EVENT TO ANY WEATHER CONDITION OR VEHICLE USE CONDITION. *TR

AFTER DRIVING THE CAR AND PARKING, NEXT DAY NOTICED LEAKAGE IN CARPORT UNDER CAR. AFTER A DAY OR TWO NOTICED A BIGGER SPOT UNDER CAR, CHECKED SPOT OUT IT LOOKS LIKE TRANSMISSION FLUID ON THE CARPORT SURFACE AND ON THE UNDERSIDE OF VEHICLE. *TR

I PURCHASED THIS CAR USED WITH AROUND 70,000 MILES. I NOTICED AFTER DRIVING IT FOR A SHORT TIME AFTER THE PURCHASE THAT THE POWER STEERING SHUTS OFF WHEN CONDUCTING LOW SPEED TURNS, NEARLY CAUSING ME TO HAVE A FEW WRECKS. THIS IS ESPECIALLY NOTICEABLE IN PARKING LOTS THAT REQUIRE PRECISE STEERING. I HAVE NOT NOTICED ANY ISSUES DRIVING AROUND CURVES AT HIGHWAY SPEEDS, ONLY SLOW TURNS AT 20 MPH OR LESS. THE POWER STEERING FLUID LEVEL IS NORMAL, AND THERE ARE NOT ANY LEAKS THAT I COULD FIND. AFTER GETTING A RECALL NOTICE ABOUT THE WATER PUMP SHAFT (NOTICE 13079) AND LOOKING IT UP ON-LINE, I SAW THAT THE POWER STEERING ISSUE I HAVE IS VERY COMMON, HOWEVER THERE ARE NOT ANY RECALLS FOR THAT...YET, ALTHOUGH THERE NEEDS TO BE.

THE DASH BOARD IS SEPERATING AT THE SEAMS ALL THE WAY TO THE AIR BAGS. IT MAY LEAD TO POSSIBLE AIR BAG DEPLOYEMENT ON PASSENGER SIDE.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STABILITY WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT POWERED OFF THE ENGINE AND ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY FOR APPROXIMATELY 5 MILES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT A HARNESS AND SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT BEFORE THE CONTACT LEFT THE DEALER, THE FAILURE RECURRED. THE DEALER THEN STATED THAT A MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 1999 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH AT NIGHT, THE HEAD LIGHT FAILED. THE CONTACT STATED THAT HE ATTEMPTED TO TURN THEM BACK ON BUT THEY WOULD NOT ACTIVATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,248. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STABILITY CONTROL SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE TECHNICIAN THEN STATED THAT THE STABILITY CONTROL MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *JB

I TURNED RIGHT ONTO A VERY STEEPLY GRADED RURAL ROAD. THE ROAD HAS 3 SERVICE RAMPS TO A MAJOR HIGHWAY, RT 28N. IT ALSO HAS 1 ROAD THAT ALLOWS A R/L ACCESS TO BURTON AND A CROSS TRAFFIC ACCESS TO 28N. I HAD JUST STARTED THE DESCENT DOWN BURTON WHEN I NOTICED THE CAR BEGAN TO ACCELERATE. I APPLIED THE BRAKE TWICE TO REDUCE SPEED; IT WAS NON-RESPONSIVE. THE CAR CONTINUE TO SPEED DOWN THE HILL FOR APPROXIMATELY 3/4 MILE. THE CAR BEGAN TO SLOW DOWN ABOUT 1/2 MILE BEYOND THE ACCESS ROAD TO 28 N. WHEN I TRIED TO PULL OVER TO A GRAVEL/WEED "SHOULDER" I FOUND THAT THE POWER STEERING WAS ALSO OUT. I COULD NOT PULL COMPLETELY OFF THE ROAD, THUS CREATING A DANGER TO ANY CAR ON BURTON ROAD. WHEN I TRIED TO RESTART THE CAR THE ENGINE WOULD NOT START. THE CAR WAS TOTALLY INOPERABLE. IT HAD TO BE TOWED 20 MILES TO THE DEALERSHIP LATE AT NIGHT. THE CAR HAD JUST PASSED THE 50K MILE BUICK INSPECTION. ON THREE PRIOR OCCASIONS, THOUGH, THERE WERE PROBLEMS WITH A WINDOW MALFUNCTION, AND TWO DOORS LATCHES ON THE DRIVER'S SIDE. THE SERVICE REPORT STATES THAT THE ENTIRE IGNITION COIL AND MODULE ASSEMBLY WAS REPLACED ALONG WITH THE IGNITION MODULE. I WAS TOLD THAT THE SAME ASSEMBLY DESIGN WAS USED IN THE BUICK LESABRE, THE CHEVY IMPALA, AND ONE OTHER BUICK MODEL. BUICK APOLOGIZED FOR THE FAILURE OF THESE COMPONENTS AND FOR PUTTING ME AND MY PASSENGERS INTO WHAT WAS A LIFE THREATENING SITUATION. I WAS TOLD BY THE SERVICE DEPARTMENT OF BAIERL CHEVROLET (A QUALITY DEALERSHIP AND SERVICE ORGANIZATION) THAT THIS PROBLEM HAS OCCURRED WITH OTHER OWNERS, BUT NONE HAD BEEN IN THE SITUATION I WAS IN. I WANTED TO REPORT THIS BECAUSE I FOUND NO INDICATIONS ON THE BUICK WEBSITE THAT SUCH FAILURES WERE POSSIBLE. HAVING LOST TOTAL CONFIDENCE IN THE CAR AND ITS DESIGN, THAT I TRADED IT IN FOR ANOTHER CAR AND TOOK ON EXPENSES THAT I HAD NOT BUDGETED FOR. *JB

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD DOWNSHIFT INDEPENDENTLY DESPITE THE BRAKE PEDAL NOT BEING DEPRESSED. THE FAILURE WAS RECURRING. IN ADDITION, THE ELECTRICAL SYSTEM WOULD INTERMITTENTLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4000.