BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 BUICK LACROSSE
    - SIMPSONVILLE, SC

    TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEAD LIGHTS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 17,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - FORT COLLINS, CO

    STEERING LOSES POWER (LOCKS UP) AT LOW SPEEDS. I STRUGGLED TO TURN AT ALL. IF MY WIFE WAS DRIVING SHE WOULD HAVE CRASHED, SHE WOULD NOT HAVE BEEN STRONG ENOUGH TO CONTROL THE CAR. *JB

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - SOUTH BEND, IN

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT WHILE PARKED, SMOKE WAS BEING EMITTED FROM UNDER THE HOOD. THE CONTACT STATED THAT THE FUEL INJECTOR COVER CAUGHT ON FIRE. THE FIRE WAS PUT OUT WITH A FIRE EXTINGUISHER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 BUICK RAINIER
    - BLUEFIELD, WV

    MY 2004 BUICK RAINIER HAS AN ISSUE WITH THE ELECTRICAL SYSTEM WHERE THE BATTERY KEEPS BEING DRAINED BY A DEAD SHORT IN THE SYSTEM AND RENDERING THE CAR USELESS SPORADICALLY. UNFORTUNATELY, THE PROFESSIONALS I HAVE TALKED TO DON'T SEEM TO KNOW THE ANSWER TO THE PROBLEM AND I DON'T WANT TO KEEP THROWING GOOD MONEY AFTER BAD IN MY ATTEMPT TO RESOLVE IT. *JB

    Source: NHTSA WEB SITE
  • 1999 BUICK PARK AVENUE
    - VIENNA, VA

    I WAS TRAVELING NORTHBOUND ON US 495 IN SECOND LANE FROM RIGHT GETTING READY TO EXIT TO ROUTE 7 AND TRAVEL WEST TOWARDS LEESBURG WHEN SUDDENLY THE CAR ACCELERATED UNCONTROLLABLY. THE ENGINE WAS RACING. I TRIED EVERYTHING TO AVOID OTHER TRAFFIC AND STOP OR SLOW DOWN THE CAR WHILE TURNING THE AUTO TO THE ADJACENT LANE. THIS INCLUDES SHIFTING THE AUTOMATIC TRANSMISSION TO NEUTRAL AND PARK, APPLYING BRAKES, APPLYING EMERGENCY BRAKES AND FINALLY SHUTTING OFF THE ENGINE. THE AUTO MOVED TO THE RIGHT LANE AND FINALLY CAME TO A STOP WITH LITTLE CONTROL OF STEERING. I WAITED FOR A FEW MINUTES AND STARTED THE ENGINE AGAIN AND SHIFTED INTO FIRST GEAR TO GET AWAY FROM TRAFFIC. AUTO STARTED UP AGAIN BUT ENGINE NO LONGER RACED. I SHIFTED INTO THIRD AND WAS ABLE TO MAKE IT HOME SAFELY ABOUT 6 MILES AWAY IN A NORMAL MANNER.ITS BEEN A GREAT CAR, AND THIS HAS NEVER HAPPENED BEFORE. *JS

    Source: NHTSA WEB SITE
  • 2001 BUICK LESABRE
    - ROSENBERG, TX

    NOTICED WHEN I FIRST GOT THE CAR IN 2009 WHEN I BOUGHT THE CAR FROM A USED DEALERSHIP. A SMALL PIECE OF THE DASH WAS PEELING UP. DIDN'T THINK MUCH OF IT AT THE TIME BUT DASH HAS PRETTY MUCH LIFTED FROM THE DRIVERS SIDE ALMOST ALL THE WAY TO THE PASSENGERS SIDE. A LITTLE WORRIED THAT THE PASSENGERS AIRBAG MAY GO OFF.READ MANY FORUMS WHERE OTHERS ARE COMPLAINING ABOUT THERE DASH DOING THE SAME THING. THINK THERE SHOULD BE SOME TYPE OF RECALL TO FIX THIS PROBLEM. SEEN SEVERAL CARS LIKE MINE IN TOWN AND ALMOST EVERYONE I SEE HAS THE SAME DASH PROBLEM. GM NEEDS TO ADDRESS THIS PROBLEM!! *JS

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - PHILADELPHIA, PA

    TL* THE CONTACT OWNS A 2009 BUICK ENCLAVE. WHILE STOPPED AND ON A SLIGHT INCLINE, THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY IN REVERSE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK ENCLAVE
    - GILBERT , AZ

    THE CAR HAS HAD A WHINING NOISE IN THE STEERING FOR A LONG TIME. HAVE BEEN TOLD LOTS OF THINGS ABOUT THE SOUND AND THE REASON BEHIND THE SOUND. ABOUT 3 MONTHS AGO WHILE MAKING A U-TURN AT RED LIGHT THE CAR'S STEERING LOST ITS POWER STEERING MOMENTARILY. IT BECOME EXTREMELY DIFFICULT TO COMPLETE THE TURN AND MADE FOR A VERY DIFFICULT SITUATION. ONCOMING CARS WERE NOT AS EASY TO AVOID AS THE STEERING BECOME ALMOST IMPOSSIBLE. AT A LOCAL AUTO REPAIR SHOP AFTER THE INCIDENT WE WERE TOLD THAT THIS WAS A VERY COMMON INCIDENT WITH THE BUICK ENCLAVE. WE THEN CALLED A LOCAL GM DEALER AND THEIR SERVICE DEPARTMENT, ONLY TO BE TOLD THAT THERE OCCASIONALLY IS AIR BUBBLES THAT HAPPEN IN POWER STEERING SYSTEMS AND THAT THE WHINING NOISE IS OKAY. I ASKED IF THIS WAS A COMMON PROBLEM TO BE TOLD THAT THIS IS NOT COMMON, EVEN THOUGH I WAS TOLD BY A AUTO REPAIR SHOP THAT IT WAS A COMMON PROBLEM. AFTER DEALING WITH THIS PROBLEM FOR THE LAST 3 MONTHS AND PUTTING MY SMALL CHILDREN AND WIFE IN THE CAR, I AM UNABLE TO DO THIS ANY LONGER. IT IS NOT A SAFE SITUATION, NOT EVEN A LITTLE BIT. MY WIFE NEARLY WRECKS INTO OTHER CARS PRETTY MUCH ANYTIME SHE TRIES TO PARK THE CAR IN A STORE PARKING LOT. AFTER RESEARCHING THE INTERNET, I AM FINDING THOUSANDS UPON THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEM. I WOULD LIKE TO BELIEVE THAT MAYBE IT WAS JUST MY CAR, BUT I DON'T THINK THAT EVERY BUICK ENCLAVE SHOULD LOSE ITS POWER STEERING AT 70000 MILES. THAT IS NOT GOOD. DO SOMETHING PLEASE! *TR

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - DANVILLE, CA

    TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 9,000. ..UPDATE 04-10-14 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK REGAL
    - HELOTES, TX

    SINCE TWO OF THE FOUR TIRES HAVE NOW FAILED I WILL SUBMIT TWO COMPLAINTS, ONE FOR EACH TIRE. GOODYEAR VIVA 2 TIRES BOUGHT FROM WALMART ON MAY 31, 2011. P225/60R16 97S DOT MDX0 H6HP 1911 TIRES FOR MY 2001 BUICK REGAL. AFTER ALMOST A YEAR I NOTICED THE CAR WAS NOT RIDING SMOOTHLY SO I TOOK IT IN TO GET THE TIRES BALANCED. THE TIRE MAN SHOWED ME THAT THERE WAS A TREAD ISSUE ON A TIRE, SO ON MAY 9, 2012 I BOUGHT A REPLACEMENT VIVA 2 TIRE. THE FAILED TIRE HAD LESS THAN A YEAR AND 17,601 MILES ON IT. RECENTLY WHILE DRIVING ON THE FREEWAY ANOTHER OF THE INITIAL VIVA 2 TIRES BLEW OUT (SAME DOT CODE). THIS TIRE WAS ABOUT 26 MONTHS OLD WITH 31,440 MILES ON IT. *TR

    Source: NHTSA WEB SITE