BUICK Complaints

LOST TOTAL STEERING AT LOW SPEED, LUCKILY I WAS IN AND OPEN AREA AND NOT IN CLOSE QUARTERS LIKE A PARKING LOT. *TR

WHEN BACKING OUT OF MY GARAGE, THE BRAKE SYSTEM LOST ALL PRESSURE. UPON INSPECTION, THE REAR BRAKE CROSSOVER LINE WAS FOUND TO BE LEAKING AS A RESULT OF CORROSION OVER IT'S ENTIRE LENGTH. *TR

TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT WAS DRIVING APPROXIMATELY 3 MPH AND ACTIVATED THE HEADLIGHTS HOWEVER, THE DRIVER'S SIDE HEAD LAMP ILLUMINATION WAS EXTREMELY DIM. IN ADDITION, WHENEVER THE HIGH BEAM HEADLIGHTS WERE ENGAGED, THE DRIVER'S SIDE HEAD LAMP WOULD NOT ILLUMINATE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 107,175.

I WAS DRIVING AND ATTEMPTED TO MAKE A TURN, THE POWER STEERING FAILED AND I ALMOST CRASHED INTO ANOTHER VEHICLE, WITH OTHER TRAFFIC COMING TOWARD ME AROUND 45 MPH. OVER THE PAST COUPLE WEEKS, THE POWER STEERING INTERMITTENTLY FAILED AND TOOK SIGNIFICANT EFFORT TO TURN. THIS IS A USED VEHICLE SO I AM UNSURE OF THE PREVIOUS FREQUENCY OF OCCURRENCE. I TOOK THE VEHICLE TO THE BUICK DEALERSHIP WHO FOUND THE STEERING GEAR WAS AT FAULT AND HAD TO REPLACE IT AT A COST OF $900. UPON RESEARCHING THE CAUSE, I HAVE FOUND THAT THIS IS A COMMON OCCURRENCE WITH THIS AND OTHER GM PRODUCTS. I AM DOCUMENTING THIS TO ASSIST THE BUREAU IN DETERMINING THAT THIS IS A VERY SERIOUS SAFETY ISSUE WITH THIS PRODUCT AND SHOULD BE EVALUATED AND ISSUED A RECALL. *TR

NOTICED A STRANGE SMELL AND THE CHECK ENGINE LIGHT HAD COME ON. TOOK THE VEHICLE TO MY CERTIFIED MECHANIC (NON DEALER) AND WAS INFORMED THE FUEL TANK INLET CHECK VALVE WAS THE REASON FOR BOTH, AND THAT IT HAD BEEN THE CAUSE OF A RECALL. MECHANIC PRINTED OUT THE RECALL INFO AND SENT ME TO THE BUICK DEALER, WHERE I HAD PURCHASED THE VEHICLE BRAND NEW IN 2003. I HAD NEVER RECEIVED A RECALL NOTICE. DEALER CLAIMS EVEN THOUGH MY VIN FALLS WITHIN THE RECALL VEHICLES INVOLVED, MY PARTICULAR VEHICLE ISN'T INVOLVED, AND THE RECALL EXPIRED EARLIER THIS YEAR. I WAS THEN QUOTED REPAIR COSTS OF OVER $3000, OR 80% OF THE BLUE BOOK VALUE OF THE VEHICLE. THIS IS MY ONLY VEHICLE AND NOW I'M AFRAID TO DRIVE IT. I'M ON A FIXED INCOME AND CANNOT AFFORD THIS REPAIR. MY GUT TELLS ME THE BUICK DEALERSHIP ISN'T BEING COMPLETELY TRUTHFUL. THE SYMPTOMS MY RENDEZVOUS IS DISPLAYING ARE AN EXACT MATCH TO WHAT I'VE READ ABOUT THE RECALL, AND MY VIN IS DEFINITELY WITHIN THE RANGE OF NUMBERS LISTED AS INVOLVED. *TR

ON MAY 2, 2013, ABOUT 10AM, I WAS ON MY WAY HOME. THE STEERING WHEEL SUDDENLY OUT OF CONTROL AND MY CAR HIT ON A CAR PARK ON THE STREET SIDE WITH NONE INSIDE. MY CAR HAD SEVERE DAMAGE AND COST ABOUT $10,000.00 TO FIX. THE OTHER CAR I HIT ON HAD MEDIUM DAMAGE. THE AIR BAG POP OUT WITH A LOT OF DUST AND IT WAS FLAT. A LOT DUST BLOW ON MY FACE. THE AIR BAG HAD NO AIR AT ALL. IT WAS ALL FLAT. THE STEERING WHEEL HAD BEEN KIND OF TIGHT AND DIFFICULT TO TURN FOR THREE YEARS. I THOUGHT IT WAS NORMAL FOR THE BIG VEHICLE , SO I HAD NOT BROUGHT ATTENTION TO THE DEALER. I REQUEST THE NHTSA TO INVESTIGATE 2006 BUICK TERRAZA'S STEERING SYSTEM. I AM SURE THAT SOMETHING IS NOT QUITE RIGHT IN THE STEERING DESIGN AND MANUFACTURER. *TR

THE REAR PASSENGER DOORS OF THE CAR DO NOT OPEN. THE AUTOMATIC DOOR LOCKS HAVE FAILED TO WORK. THE MECHANISM DESIGN HAS FAILED BECAUSE THE MANUAL DOOR LOCK RELEASES DO NOT WORK. IT IS IMPOSSIBLE TO EXIT (OR ENTER) THE CAR FROM THE BACKSEAT. THE REAR DOORS ON BOTH SIDES OF THE CAR DO NOT OPEN. THERE HAS BEEN NO ACCIDENT AND THERE HAS NEVER BEEN ANY PRIOR DAMAGE. SINCE MORE THAN TWO PEOPLE OFTEN RIDE IN THIS VEHICLE, THIS IS AN EXTREME SAFETY HAZARD BECAUSE IT IS IMPOSSIBLE TO ACCESS THE BACK SEAT OF THE CAR (ESPECIALLY IN AN EMERGENCY) UNLESS REACHING OVER THE FRONT SEAT FROM INSIDE THE CAR. *TR

I EXPERIENCE INTERMITTENT NOISE FROM THE RIGHT/PASSENGER SIDE OF THE ENGINE COMPARTMENT. I DROVE VEHICLE TO SUBURBAN BUICK GMC AND WAS UNABLE TO DUPLICATE NOISE AND NO ACTION WAS TAKEN. ON WHILE IN EL PASO, TX THE NOISE RETURN AND WOULD NOT STOP. DROVE VEHICLE TO SHAMALEY BUICK GMC ON JUNE 28, 2012 AND THE BELT TENSIONER WAS REPLACE (INVOICE 25754MILAGE 35416). AGAIN, THE INTERMITTENT NOISE RETURN AND AGAIN I TOOK VEHICLE TO SUBURBAN BUICK GMC AND SERVICE CENTER WAS UNABLE TO DUPLICATE NOISE. ADVISE SERVICE OF PREVIOUS REPAIR AND SINCE PROBLEM COULD NOT BE DUPLICATED IN SERVICE AREA, NO ACTION WAS TAKEN. WHILE IN LAS VEGAS, NV TOOK VEHICLE TO FAIRWAY CHEVROLET BUICK GMC ON JUNE 17, 2013 FOR ANOTHER CONCERN. WHILE IN SERVICE AREA SERVICE ADVISOR DUPLICATED THE NOISE WHILE MOVING VEHICLE. SERVICE ADVISOR KNOW WHAT CAUSES THE NOISE, THE REPAIR WAS PERFORM IN ADDITION TO THE OTHER CONCERN. REPLACE BELT TENSIONER AND SERPENTINE BELT (TAG 0059 MILEAGE 71195) THE ORIGINAL PART FAILS AND WAS REPLACE THEN THE SECOND PART FAILS. THIS PART SHOULD NOT FAIL IN 35,000 MILES. THIS IS SOMETHING THAT SHOULD BE INVESTIGATED. *TR

THERE WAS AND IS A RECALL ON THE GAS TANKS OF BUICK RENDEZVOUS SINCE 2007. I WAS REFUSED SERVICE BY A DEALER TO CHECK AND INSPECT MY GAS TANK. THEN WHEN I TOOK IT BACK TO ANOTHER DEALER I WAS CHARGED $40 TO HAVE IT LOOKED AT. IN 2008 ANOTHER RECALL WAS ISSUED ON THE GAS TANK. INDICATING THAT THE WHOLE GAS TANK HAS TO BE REPLACED WITH A BRAND NEW ONE. I WAS NEVER CONTACTED BY PHONE OR MAIL OR ANY OTHER MEANS THAT THE GAS TANK ON MY VEHICLE HAS BEEN RECALLED. I AM REQUESTING THAT I RECEIVE WRITTEN DOCUMENTATION FROM GM THAT MY VEHICLE'S GAS TANK IS INCLUDED IN THE RECALL AND THAT A DEALER MUST REPLACE IT AT NOT COST TO ME. *TR

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE MANEUVERED TO AVOID CRASHING INTO AN ANIMAL AND CRASHED INTO A DITCH, ROLLING OVER BEFORE STOPPING IN AN UPRIGHT POSITION. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FROM MAJOR INJURIES TO THE ARM AND ADDITIONAL UNKNOWN INJURIES. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED FOR THE CAUSE OF THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 58,000. UPDATED 09/05/13*LJ