BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 BUICK LESABRE- JACKSONVILLE, FL
SAFETY CONCERNS ABOUT MY MOTHER. DASHBOARD COVER STARTED LIFTING AND PULLING OUT FROM UNDER WINDSHIELD COWLING ABOUT JUNE 2009 AND IS TRAVELING ACROSS TO THE PASSENGER SIDE WHERE THERE IS AN AIRBAG. I AM NOW CONCERNED THAT THE LIFTING AND CREASING IN FRONT OF THE DRIVER IS A SAFETY DISTRACTION AND THAT IF IT CONTINUES TO THE PASSENGER AIRBAG THAT AIRBAG MAY GET SET OFF UNEXPECTEDLY, ANOTHER SAFETY HAZARD. IT IS DEFINITELY A MANUFACTURER'S DEFECT AND THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS OF THIS ON THE INTERNET. IS THERE, OR WILL THERE BE, A RECALL TO FIX THIS PROBLEM? I AM REALLY CONCERNED ABOUT MY MOTHERS SAFETY WHILE SHE IS DRIVING THIS CAR. THANK YOU.
Source: PORTABLE SAFETY COMPLAINT FORM -
2003 BUICK LESABRE- SALISBURY, NC
DASHBOARD ON 2003 LESABRE LIMITED IS SEPARATING NEAR THE WINDOW OBSTRUCTING DRIVERS VIEW. CAR ONLY HAS 25,000 I AM A SENIOR CITIZEN AND WILL HOLD GM RESPONSIBLE FOR ANY ACCIDENT CAUSED BY THIS OBSTRUCTION. PLEASE ADVISE ME HOW TO PROCEED. *TR
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- NEW YORK CITY, NY
THE PROBLEM IS WATER LEAKING FROM THE BASE COVER ON PASSAGES SIDE INSIDE THE CABIN OF THE CAR. THE BASE COVER IS JUST ABOVE THE FEET UNDER THE GLOVE COMPARTMENT; IT FILLS WITH WATER AND LEAK INSIDE THE CAR WETTING THE CARPET; INSIDE THE COVER, SEATS AN ELECTRICAL "BLOWER MOTOR OR FAN MOTOR. " AS I SEARCHED THE INTERNET I DISCOVERED THAT THIS IS AN ON GOING PROBLEM ON BUICK ENCLAVE SINCE 2007. I HAVE 2010 MODEL WITH THE SAME PROBLEM. IT IS COMMON KNOWLEDGE THAT WATER AND ELECTRICITY CAN IGNITE A FIRE OR TOTALLY SHORT CIRCUIT THE CAR. WHAT TROUBLES ME IS THAT THE MANUFACTURE HAD KNOWLEDGE OF SAID PROBLEM. SINCE 2007 AND FAILED TO RECTIFY THE PROBLEM OR RECALL THE CAR. I HAVE ABOUT 19,000 MILES ON THIS CAR AND WHEN I DRIVE IT WATER COME OUT FROM THIS COVER. IN AN ATTEMPT TO MEDITATE THE DAMAGE I REMOVED THE BASE AND SAW IT WAS FULL OF WATER AND HAVE PICTURES OF THE WATER LEAKING DOWN. PLEASE LOOK INTO THIS BEFORE IT CAUSES AND ACCIDENT WE SPEAK ABOUT " TRANSPARENT" YET KNOW DEFEATS IN CARS ARE NOT DISCLOSED AT THE POINT OF SALE. THE LAW SHOULD MANDATED THAT ORAL DISCLOSURE OF ALL KNOWN DEFEATS BE DISCLOSED THIS MANUFACTURER DEFECT MUST BE CORRECTED. *TR
Source: NHTSA WEB SITE -
2010 BUICK ENCLAVE- MANSFIELD, TX
THE STEERING WHEEL OFTEN BUT NOT ALWAYS LOCKS UP WHEN DRIVING AT LOW SPEEDS AND MAKING SHARP TURNS, FOR EXAMPLE AT A STOP SIGN OR MAKING A U TURN AT A TRAFFIC LIGHT. IT DOES NOT MATTER WHETHER A RIGHT OR LEFT TURN IS BEING MADE. IT TAKES SIGNIFICANT FORCE TO TURN THE WHEEL TO "UNSTUCK" THE STEERING WHEEL AND MAKE THE CAR GO IN THE INTENDED DIRECTION, AND IMMEDIATE BRAKE FORCE IS OFTEN REQUIRED TO AVOID HITTING A CURB OR ANOTHER CAR THAT EXPECTED ME TO COMPLETE THE TURN. I TOOK THE VEHICLE TO A BUICK DEALER THIS WEEK AND THEY SUPPOSEDLY ISOLATED THE PROBLEM TO THE STEERING PUMP (PART 20954812) AND STEERING GEAR (PART 22902260), FOR A TOTAL OF $2000 TO REPAIR. I BELIEVE THIS TO BE A SAFETY CONCERN BECAUSE I HAVE NO CONFIDENCE IN MY CAR'S ABILITY TO GO IN THE DIRECTION I INTEND. *TR
Source: NHTSA WEB SITE -
2000 BUICK LESABRE- ANNANDALE, VA
DASHBOARD COVER LIFTING AT DRIVER SIDE SIGHT-LINE APPROXIMATELY AT 1 O'CLOCK POSITION (STRAIGHT AHEAD IS 12 O'CLOCK) OVER ABOUT A ONE FOOT WIDTH, WHERE DASHBOARD MEETS WINDSHIELD . HEIGHT OF RISE MAYBE ONLY AN INCH NOW BUT GETTING WORSE. HEADLINER ALSO FALLING FROM OVERHEAD BLOCKING DRIVER'S REARWARD VIEW THROUGH REAR VIEW MIRROR. *TR
Source: NHTSA WEB SITE -
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1999 BUICK CENTURY- SANDPOINT, ID
AS THE 3RD OWNER OF A 1999 BUICK CENTURY LIMITED I DID A THOROUGH SEARCH OF CARS HISTORY AND FOUND NO PROBLEMS UNTIL TODAY 8 9 2013 WHEN I TOOK IT IN FOR RADIATOR HOSE CHANGE COOLING SYSTEM FLUSH AND OIL CHANGE WHICH LATER WAS TOLD ALLTHEY COULD DO WAS THE TRANNY FLUSH BECAUSE OF THE INTAKE MANIFOLD GASKET LEAK WHICH IM HEARING IS A HUGE 3.1 GM ENGINE PROBLEM. UPPON CALLING THE FORMER OWNER SHE INFORMED ME THAT AT 50,000 IT WAS REPLACED AND AGAIN AT 108,765 MILES. IT NOW HAS 137549 MILES AND IY HAS AGAIN TAKEN A DUMP I HEAR A COOLANT TYPE CONVERSION CAN HELP MY $700.00 PROBLEM. IM OUTRAGED THAT A CAR IN THIS GOOD OF CARE IS A BIG DISASTER. RECALL IS NEEDED & I SHOULDA KEPT MY 92 CENTURY WITH THE 3.3 V6 IT HAD 374,988 MILES AT TRADE IN & STILL RAN AWESOME:{ IM SO UNHAPPY WITH THIS CAR I AM READY TO FIX IT AND TRADE IT OFF FOR A FORD LOL. *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- BULVERDE, TX
MY TWO CHILDREN AND I WERE TRAVELING ON A HIGHLY ELEVATED RAMP BETWEEN MAJOR HIGHWAYS IN SAN ANTONIO (281 AND 1604) WHEN MY CAR NO LONGER WOULD MOVE INTO A HIGHER GEAR AND SUDDENLY STALLED AT ITS CURRENT SPEED. THE ENGINE ROARED, BUT THE CAR WOULD NOT GO FASTER. THE TRAFFIC BEHIND ME ALMOST HIT ME, AS I UNEXPECTEDLY WAS NOT INCREASING SPEED AS ONE WOULD TYPICALLY DO ENTERING A HIGHWAY. IT WAS EXTREMELY FRIGHTENING TO ALL THREE OF US (ESPECIALLY MY 9 YEAR OLD) AND REQUIRED OUR EXITING THE HIGHWAY IMMEDIATELY. THE PROBLEM CONTINUED, AND WE IMMEDIATELY TOOK THE CAR INTO THE DEALERSHIP SERVICE CENTER. THE TECHNICIAN WAS ABLE TO DETERMINE THE PROBLEM QUICKLY, BECAUSE IT HAS BEEN A FREQUENT REPAIR. THE "WAVE PLATE" FAILURE LED TO THE FAILED TRANSMISSION WITH ADDITIONAL ENGINE PROBLEMS. THE BILL EXCEEDS $6000. BOTH THE NEAR ACCIDENT AND COST HAVE BEEN HIGHLY STRESSFUL. WE WANT GM TO ADDRESS THIS "WAVE PLATE /TRANSMISSION" ISSUE BEFORE MORE PEOPLE ALMOST GET HURT. THE FORUMS FOR GM VEHICLES CONTAINING THIS PART HAVE DOZENS OF COMPLAINTS ALREADY. *TR
Source: NHTSA WEB SITE -
2006 BUICK LUCERNE- COLUMBUS, GA
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HE HEARD A WINDING NOISE AND UPON FURTHER INVESTIGATION NOTICED A LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE POWER STEERING HOSE CONNECTORS HAD BEEN INADEQUATELY CRIMPED WHICH RESULTED IN A FLUID LEAK. THE CONTACT WAS INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 06V105000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT STATED THE VIN WAS NOT PART OF THE RECALL. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 51,193.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 BUICK RAINIER- COCOA, FL
WE OWN A 2006 BUICK RAINIER. THE CONTACT RECEIVED A RECALL NOTICED FOR NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRED. THE CONTACT STATED THAT THE REPAIRS NEEDED TO BE DONE AS SOON AS POSSIBLE SINCE THE DRIVER DOOR FAILED TO UNLOCKED ELECTRONICALLY OR MANUALLY. THE APPROXIMATE FAILURE MILEAGE WAS 63,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 47,829 WITH IN 9DAYS OF REPAIR DRIVERS SIDE DOOR WOULD NOT OPEN.. CALLED GM AND DEALER BUT IT SEEMS NO ONE THINKS IT HAS ANYTHING TO DO WITH REPAIR. WORK\ED FINE UNTIL REPAIR AN AUTO HAS LITTLE MILEAGE. THEY BLAMED IT ON LIVING NEAR THE BEACH, I DON'T. OWNER OF DEALERSHIP CALL STATED HE WOULD TAKE CARE OF PAYING US BACK BUT IT HAS BEEN WELL WITHIN A TIME TO MAIL A CHECK. GM KEEPS CALLING TO SEE IF DEALER PAID. IT IS FUNNY A DOOR WORKS GREAT PRIOR THEN CAN NOT OPEN 9 DAYS AFTER RETURN. HAD SIMILAR PROBLEM WITH TIRES, AUTO SERVICED EVERY 3,000 MILES BY DEALER WE PURCHASED AUTO AND TIRES WORN DOWN WITHIN LESS THEN 28,000 AND THEY STATED TIRES ARE NOT COVERED BY WARRANTY. YOU PROTECTS THE DISABLED AND SENIORS? NOBODY BECAUSE THEY THINK WE CAN AFFORD THESES COST. WE CAN'T. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- BAKERSFIELD, CA
THE STEERING WHEEL STARTED TO MAKE A RUBBING, SQUEAKING SOUND UPON TURNING LEFT OR RIGHT AT LOW SPEEDS. BY THE NEXT DAY, I HAD LOST POWER STEERING COMPLETELY AT LOW SPEEDS. I WENT TO MAKE A TURN, THINKING I HAD POWER STEERING AND ALMOST GOT IN AN ACCIDENT BECAUSE I WAS UNABLE TO TURN THE CAR AS QUICKLY AS USUAL. IT WAS SO SCARY! I TOOK THE CAR TO THE DEALER WHO HAS HAD IT IN THE SHOP THE LAST FOUR DAYS. THEY ARE REPLACING THE ENTIRE STEERING COLUMN. I HOPE THAT WILL SOLVE THE PROBLEM, BUT AFTER READING TONS OF COMPLAINTS ONLINE AT BUICK ENCLAVE FORUMS, I FEAR THAT THIS ISSUE IS WIDESPREAD AND IS AN ON-GOING PROBLEM, NO MATTER HOW MANY "FIXES" AT THE DEALERSHIP. *TR
Source: NHTSA WEB SITE