BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 BUICK RAINIER
    - CLEVELAND , OH

    I JUST BOUGHT A BUICK RAINIER 2004. I WAS DRIVING IT AND STOPPED AT A RED LIGHT AND THE SPEEDOMETER NEVER WENT BACK TO 0.TOOK IT TO A SHOP AND THEY TRIED TO RESET IT . NO LUCK . THE SHOP TOLD ME THAT THEY HAVE GOTTEN A LOT OF THEM WITH THE SAME PROBLEM. MUST HAVE IT TAKEN OUT AND SENT TO BE FIXED. I THINK THIS IS A SAFETY PROBLEM IT ITS HAPPENING TO A LOT OF CARS AND SUVS.IS THEIR ANY RECALL ON THIS .WILL THEIR BE ANY RECALLS ON THIS .I WENT ON LINE AND READ A LOT OF COMPLAINTS ABOUT THE SAME PROBLEM I AM HAVING . CAN YOU ADVISE ME WHAT TO DO .THANK YOU FOR YOUR TIME. *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - WINCHESTER, TN

    THE WARNING LIGHT CAME ON AND STATED SERVICE STABILITRAC AND THEN WENT OFF.TWO WEEKS LATER CAME ON AGAIN, AND WENT OFF.THE CAR BEGAN TO SHAKE AND VIBRATE AS BRAKES WERE APPLIED WHEN STOPPING.ABOUT A MONTH AFTER THAT THE TRACTION CONTROL LIGHT CAME ON AND THE CAR BEGAN APPLYING THE BRAKES AT A SPEED OF ABOUT 50 MILES PER HOUR AND MAKING A NOISE THAT WAS LOUD ENOUGH TO HEAR AS IT SOUNDED LIKE THE PRESSING OF THE BRAKES TO THE WHEEL HUBS.MY WIFE AND DAUGHTER AND I TURNED AROUND WENT BACK HOME AND PARKED THE CAR AND DROVE MY TRUCK TO VISIT OTHER FAMILY MEMBERS THAT DAY.TWO WEEKS LATER I TOOK THE BUICK 2006 LUCERNE TO HAVE A GM CERTIFIED MECH PUT IT ON THE DIAGNOSTIC MACHINE AND THE REPORTED THAT NOTHING SHOWED UP AS NEEDING REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - BAY CITY, MI

    AFTER HIGHWAY DRIVING FOR A COUPLE HOURS, I EXITED ONTO THE OFF RAMP AND STOPPED AT THE INTERSECTION. WHEN MY TIME CAME TO TURN, THE STEERING WHEEL WOULD NOT MOVE. I WAS OUT IN THE MIDDLE OF TRAFFIC, AND ALMOST WAS HIT BY ONCOMING TRAFFIC. I HAD TO BRUTE FORCE THE STEERING WHEEL TO GET IT TO MOVE WHILE VEHICLE MOVING. WHILE VEHICLE WAS MOVING AT CITY SPEEDS (20-40MPH) I WAS ABLE TO STEER. LATER THAT DAY THE STEERING SEEMED TO WORK AGAIN, BUT WAS NOISY AND MADE SCRAPING SOUNDS AT THE ENDS OF TRAVEL. RECENTLY THE PROBLEM RETURNED AGAIN, WHERE THERE IS NO ASSIST IN STEERING AT STOPPED POSITION (UNLESS I REV THE ENGINE UP TO 2000RPM), AND WHEN I AM DRIVING THE STEERING ASSIST SEEMS TO BE BACK. I AM EXTREMELY CONCERNED THAT THIS IS A SAFETY ISSUE AND WILL EVENTUALLY CAUSE A SERIOUS ACCIDENT. FROM THE OTHER COMPLAINTS IT SOUNDS LIKE THE COMPLETE STEERING SYSTEM IS AT FAULT, AND IN SOME CASES AFTER REPAIR THIS CAN HAPPEN AGAIN. WHAT IS BEING DONE TO REMEDY THIS? THE COMPLAINTS GO BACK TO 2010.... *TR

    Source: NHTSA WEB SITE
  • 2013 BUICK LACROSSE
    - LITTLE ROCK, AR

    THE PROBLEM HAS OCCURRED THREE TIMES. WHILE DRIVING ON THE HIGHWAY AT 45 TO 50 MPH THE CAR SUDDENLY DOWNSHIFTS CAUSING THE MOTOR TO ACCELERATE WHILE THE VEHICLE SLOWS DOWN AND WHEN THE ACCELERATOR IS COMPLETELY RELEASED THE SPEED IS QUICKLY REDUCED LIKE THE BRAKE IS BEING APPLIED...TO MAINTAIN A SPEED OF 25 TO 30 MPH THE MOTOR RPM HAS TO BE IN THE 3500 RANGE. THIS CONDITION REMAINS UNTIL THE VEHICLE IS STOPPED AND THEN IT RETURNS BACK TO NORMAL OPERATIONS. THIS VEHICLE WAS RETURNED TO THE DEALER FOR CORRECTION BUT THEY SPENT TWO DAYS AND NEVER DID FIND THE PROBLEM. THAT'S WHY I'M SENDING THIS TO YOU. *TR

    Source: NHTSA WEB SITE
  • 2007 BUICK LACROSSE
    - CINCINNATI , OH

    TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT SHE STARTED THE ENGINE AND ACTIVATED THE LOW BEAM HEADLIGHTS BUT THEY WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LOW BEAM MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,459.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LUCERNE
    - DAVIE, FL

    MY CAR DROVE PERFECTLY FINE IN THE MORNING. EARLY AFTERNOON I WENT TO DRIVE THE CAR AND ALTHOUGH IT CRANKED, IT DID NOT AND WOULD NOT START. I TOOK IT THE DEALER WHO INFORMED ME THAT THE FUEL PUMP PULLED TOO MUCH AMPERAGE, CAUSING THE RELAY AND THE FUSE BOX TO BURN. HE STATED I WAS LUCKY THE CAR DID NOT CATCH ON FIRE. HE FURTHER ADVISED ME THAT I HAD TO CHANGE ALL THREE PARTS AT A COST OF OVER $1600!! I DID FURTHER RESEARCH AND DISCOVERED THAT THIS IS A KNOWN AND COMMON PROBLEM WITH THE 2008 BUICK LUCERNE. I AM AMAZED THAT I WAS NOT ADVISED OF THIS POTENTIAL LIFE THREATENING PROBLEM AND THAT EVEN WITH THE KNOWLEDGE, GM DID NOT ISSUE A RECALL. I HAVE ASKED GM TO PAY FOR THE FIXING OF THIS PROBLEM, BUT THUS FAR THERE HAS NOT BEEN ANY DECISION AS TO WHAT THEY WILL DO. I NEED GM TO FIRST PAY TO FIX THE PROBLEM, AND SECOND TO ISSUE A RECALL BEFORE SOMEONE GETS KILLED. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK CENTURY
    - NASHVILLE, TN

    TL* THE CONTACT OWNS A 2004 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE ENGINE RESTARTED AND THE DRIVER WAS ABLE TO CONTINUE TRAVELING. THE FAILURE RECURRED NUMEROUS TIMES AND BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 BUICK ENCLAVE
    - ST. JOHNSVILLE, NY

    MY HUSBAND WENT TO MAKE A RIGHT HAND TURN AND WHEN HE TURNED HE LOST POWER STEERING AND THE ABS LIGHT, TRACTION CONTROL ICON, BRAKE LIGHT AND "SERVICE ALL WHEEL DRIVE" ALL CAME ON AT THE SAME TIME. MY DASH LOOKS LIKE A CHRISTMAS TREE. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - SAINT CHARLES, MO

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHEN MAKING A SHARP TURN IN EITHER DIRECTION, THE STEERING WHEEL WOULD EXHIBIT A LOUD KNOCK WITHOUT WARNING. THE CONTACT MENTIONED THAT IT WAS A SAFETY CONCERN OF HIS THAT THE STEERING WHEEL WOULD DETACH AS A RESULT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS NO FAILURE. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS IT WAS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 9,700. UPDATED 10/17/13*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK RAINIER
    - FAYETTEVILLE, NC

    TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING 3 MPH INTO THE DRIVEWAY, SHE HEARD THE MUFFLER SCRAPE AGAINST THE CONCRETE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AIR SPRINGS HAD FAILED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE