BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 BUICK ENCORE
    - Flat Rock, MI

    Acceleration was reduced immediately on the freeway after the check engine light came on the day before with a P0299 code for turbocharger repair. Now the vehicle will not start and the dealership service said an additional code of po366 is now showing. Are these related? The turbocharger has an extended special coverage, but not engine repair that is likely the result of the turbocharger failure.

    Source: NHTSA WEB SITE
  • 2024 BUICK ENCORE GX
    - Bangall, NY

    All door locks wont activate both from door switches and key fob. Alarm is malfunction. Doors wont lock when moving. My car has been at the dealers for three weeks they have not been able to fix it.

    Source: NHTSA WEB SITE
  • 2022 BUICK ENCORE GX
    - LaGrange, OH

    Shift to park warning on dash board. Electronics malfunction with doors not locking, warning buzzer and lights blinking.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - Swainsboro, GA

    For the past month, I had been unable to start the vehicle unless I would turn the key without fully starting the vehicle and having to shift to each gear until I would be able to start it. It would start in any gear, but mostly in neutral. Now, on September 25, 2024, I stopped at a shopping center and I was unable to turn the vehicle on at all and it is now stuck in that parking lot. I had not been able to report it because Hurricane Helene hit (September 26, 2024) and we just got power, but phone lines and internet are not stable and cut off in the middle of calls and we have issues uploading documents. I called GM about the issue yesterday and they said because my VIN is not on the recall list that I have to pay for my car to be towed ($89 hook up fee plus $8 per mile) and I have to pay for any repairs. The airbag needs to be replaced as well because it has not been replaced due to the dealership saying they had not received the part and the appointment would be cancelled, so I quit making an appointment to have the driver's side air bag replaced.

    Source: NHTSA WEB SITE
  • 2014 BUICK ENCLAVE
    - Tomball, TX

    The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were available. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 BUICK ENCORE GX
    - Far Rockaway, NY

    The contact owns a 2022 Buick Encore GX. The contact stated that on several occasions when the vehicle was shifted into reverse, the vehicle failed to reverse as intended. The contact stated that the vehicle was shifted into neutral(N) and then shifted into drive (D). The vehicle was then parked at the residence. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 10,150.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 BUICK ENCORE GX
    - Sulphur Springs, TX

    I went off the road after my check engine light came on and my vehicle decided to jerk and wouldn’t go over 66 miles. It happened randomly

    Source: NHTSA WEB SITE
  • 2024 BUICK ENVISION
    - Eau Claire, WI

    The contact owns a 2024 Buick Envision. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and became stuck under the floor liner. The contact depressed the brake pedal to stop the vehicle however, the vehicle failed stop as needed. The contact pressed the park button and turned the vehicle off. The contact stated that the engine was smoking. The contact and her husband then exited the vehicle. The contact stated that it was a very scary moment due to the failure. The contact inspected the vehicle and confirmed that the accelerator pedal was stuck under the floor liner. The vehicle was towed to the dealer where it was diagnosed with a defective floor liner. The dealer informed the contact that the floor liner needed to be replaced. In addition, the contact was informed that the repair was covered under recall NHTSA Campaign Number: 24E066000 (Vehicle Speed Control, Equipment). The manufacturer was not made aware of the failure. The failure mileage was approximately 400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LACROSSE
    - Salina,ks.67401, KS

    Air bag light comes on is also intermitt some times stays on and someimes on only for a minute or two

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - Lake Charles, LA

    I was not in a car accident! Hoping not to be just want to report this issue.Car kills in mid driving stability track comes on flashing checking engine with stability light and track system light as well! leaves me stranded in the middle of wherever I am! Stability light comes on car will not start back up . It’s takes a while to start back up! Having kids in the car with this issue is a major problem! I have several videos of the car doing it and will try to keep track of it! The check engine light is not on when flashing not reads when I check it just stability lights! The car has been doing this for months now! I’ve read that this is an issue with other Buicks like mines. Please help get this issue resolved the proper way! Also the security comes on when the car does that

    Source: NHTSA WEB SITE