BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 BUICK CENTURY- JACKSONVILLE, FL
DRIVING ON I-95 SOUTHBOUND WHEN I EXPERIENCED A CATASTROPHIC TREAD SEPARATION TO MY DRIVER'S SIDE REAR TIRE. I WAS ABLE TO GET MY VEHICLE TO THE SIDE OF THE ROAD AND SIGNAL HELP. FORTUNATELY, I ESCAPED THIS FAILURE UNINJURED. *TR
Source: NHTSA WEB SITE -
2002 BUICK PARK AVENUE- NORWOOD, MA
TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE REAR WINDOW DEFROSTER ON THE DRIVER'S SIDE. THE CONTACT STATED HE WAS DRIVING WITH THE DEFROSTER ON FOR ABOUT 45 MINUTES WHEN THE WINDOW STARTED TO SMOKE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 195,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK LACROSSE- NEW BALTIMORE, MI
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE VEERED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT BECAUSE THE VEHICLE SAT FOR SO LONG, THE TIRES NEEDED TO BE BALANCED AND ROTATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 348.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 BUICK LACROSSE- ALEXANDRIA, VA
WHILE DRIVING SEVERAL TIMES THE ELECTRONIC STABILITRAK CONTROL SYSTEM ENGAGE UNEXPECTEDLY - WHILE DRIVING AT DIFFERENT SPEEDS THE BRAKES ENGAGED, THE ENGINE SOUNDED DIFFERENT AND TRAFFIC BEHIND ME HAD TO QUICKLY BRAKE, PRIOR TO THESE INCIDENTS THE SERVICE STABILITRAK - SO I TOOK IT TO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING GAVE IT BACK TO ME AND HOUR LATER IT OCCURRED AGAIN RETURNED IT TO DEALER AGAIN GAVE BACK TO ME TOOK IT TO ANOTHER DEALER - IT'S IN THE SHOP NOW SINCE 2/28/13 AND I HAVE RENTAL THANKS. *TR
Source: NHTSA WEB SITE -
2004 BUICK RENDEZVOUS- LIVONIA, MI
VEHICLE LOST COOLANT SECONDARY TO "BLOWN" LOWER INTAKE MANIFOLD GASKET. GASKET REPLACED, BY CERTIFIED GM DEALER SERVICE CENTER, ENGINE CONTINUES TO EXHIBIT OVERHEATING. MULTIPLE ATTEMPTS TO 'PURGE' COOLING SYSTEM TO NO AVAIL. *TR VEHICLE IN DAY 8 OF "HOSPITAL STAY" AT THIS TIME.
Source: NHTSA WEB SITE -
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2000 BUICK REGAL- GOFFSTOWN, NH
2000 REGAL BUICK WITH LOW MILEAGE DIDN'T PASS NH STATE INSPECTION BECAUSE OF CODE P0440 EVAPORATION EMISSION CONTROL SYSTEM. WHEN LOOKING AT GM RECALL THERE WERE 248 OTHER 2000 BUICK RECALLS WITH THE SAME ISSUE REPORTED TO GENERAL MOTORS.THIS CODE HAS TO DO WITH THE FUEL SYSTEM, GAS LINES AND STORAGE TANK AND CAN BE VERY DANGEROUS AND CATCH THE CAR ON FIRE.I DID CALL GM AND FILED A CLAIM BUT THEY REALLY DON'T CARE.ALSO THERE IS A STEERING/SUSPENSION STEERING LINKAGE FREE PLAY. WHEN DOING RESEARCH ON THIS THERE WAS A RECALL (76128) AND 979 PEOPLE ALSO REPORTED THIS ISSUE. *TR
Source: NHTSA WEB SITE -
2002 BUICK CENTURY- MOUNT ORAB, OH
THIS IS AN ADDENDUM TO COMPLAINT/ODI #10499646...THIS WAS THE SCARIEST EXPERIENCE OF MY LIFE, DRIVING ALONE IN DARKNESS, AT 55MPH, AND WITHOUT WARNING, HEADLIGHTS & DASH JUST SHUT-OFF !! NO OTHER VEHICLES ON ROAD TO HELP LIGHT MY WAY, COULDN'T SEE ANYTHING, ALMOST RAN OFF THE ROAD & GOT KILLED, ONLY HAD THIS CAR 10DAYS!! THOUGHT I GOT A GOOD DEAL TOO, BUT NOW I'M STUCK WITH A CAR I CAN'T DRIVE AT NIGHT. SPOKE DIRECTLY WITH GM CUSTOMER RELATIONS SPECIALIST ON 3 SEPARATE OCCASIONS, WHO SENT ME TO THEIR GM DEALERSHIP FOR INSPECTION. AFTER GM REP SPOKE WITH THEIR DEALERSHIP, THEY DECIDED DUE TO THE AGE OF THE VEHICLE, AND MILEAGE, THEY'RE NOT RESPONSIBLE TO ASSIST!! I CANNOT UNDERSTAND, NOR WILL I ACCEPT, HOW THIS SITUATION COULD BE ANYTHING OTHER THAN A "SAFETY ISSUE"!! NUMEROUS COMPLAINTS FILED ON THIS SAME VEHICLE, AND MANY HAVING THE SAME PROBLEM, JUST FLOATING AROUND OUT THERE, WAITING FOR THE NEXT POOR, UNSUSPECTING BUYER. I WILL NEVER PURCHASE ANOTHER GM PRODUCT, AND I WILL ALSO DO EVERYTHING IN MY POWER TO DISCOURAGE "ANYONE" I KNOW FROM DOING SO. THEY WON'T STAND BEHIND THEIR DEFECTIVE PRODUCT, WHICH IS NOW MY PROBLEM. AS I TOLD THE GM REP, I CAN ONLY IMAGINE HOW MANY PEOPLE HAVE NOT LIVED TO TELL "THEIR" STORY...(NO RESPONSE FROM THEM ON THAT COMMENT). *TR
Source: NHTSA WEB SITE -
2000 BUICK REGAL- JOELTON, TN
I HAD STOPPED AT STORE ON WAY HOME FROM WORK. WHEN I CAME OUT OF STORE I NOTICED SMOKE COMING FROM UNDER THE HOOD OF MY CAR. I POPPED THE HOOD AND SAW MY ENGINE ON FIRE AND PROCEEDED TO TRY AND PUT THE FIRE OUT. I TOOK MY JACKET OFF AND STARTED HITTING THE ENGINE AND THIS BURNED UP MY JACKET AND SCORCHED MY HAND. AN EMPLOYEE FROM THE STORE CAME OUT WITH A FIRE EXTINGUISHER AND PUT OUT THE FIRE. THE FIRE DEPARTMENT WAS CALLED BUT FIRE WAS OUT BEFORE THEY GOT THERE. IT BURNED UP THE ENTIRE TOP AND SIDES OF MY ENGINE. THEIR WAS A RECALL THAT WOULD HAVE STOPPED THIS BUT I DID NOT RECEIVE IT. *TR
Source: NHTSA WEB SITE -
2004 BUICK RAINIER- BALD KNOB, AR
THIS IS A PROBLEM THAT I'VE RESEARCHED EXTENSIVELY ON LINE AND THROUGH PARTS REPLACEMENT . I BOUGHT THE SUV AT THE END OF 2012 AND IT STARTED DOING THIS A COUPLE OF WEEKS AFTER PURCHASED.WHEN SLOWING TO TURN WHILE BREAKING IT HAS A REAL BAD CLUNK AND IT WON'T TURN IT CAUSED ME TO ALMOST RUN INTO THE DITCH .I HAVE REPLACED THE CHAIN IN THE TRANSFER CASE AND ALSO BOTH WHEEL BEARINGS AND SPEED SENSORS AND REPLACED THE FLUID SEVERAL TIMES . FROM WHAT I READ ONLINE THIS IS A VERY COMMON PROBLEM , WHICH I THINK IS VERY DANGEROUS AND COULD VERY EASILY CAUSE AN ACCIDENT OR DEATH IF SOMETHING ISN'T DONE ABOUT THIS PROBLEM. IT DOESN'T SEEM TO BE ONLY HIGH MILEAGE VEHICLES THAT ARE HAVING THIS PROBLEM AND IT SHOULD BE TAKEN CARE OF BY THE MANUFACTURER GM. I CAN'T AFFORD TO KEEP PUMPING MONEY INTO THIS YARD ORNAMENT.! COME ON GM STEP UP AND TAKE CARE OF YOUR CUSTOMERS BEFORE SOMEONE GETS HURT OR KILLED. *TR
Source: NHTSA WEB SITE -
2012 BUICK REGAL- SOUTH HILL, MI
TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING PULLED TO THE LEFT INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE OF FAILURE WAS FOUND. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE