BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 BUICK LUCERNE
    - FORDLAND, MO

    THE BRAKE LIGHTS WOULD PERIODICALLY COME ON WHILE DRIVING WITHOUT ME TOUCHING THE BRAKE PEDAL AT ALL. IT ALSO CONTINUALLY TRIPPED MY CRUISE CONTROL. GM DEALERSHIP DID THE REPAIRS. *TR

    Source: NHTSA WEB SITE
  • 1997 BUICK LESABRE
    - DEARBORN, MI

    TL* THE CONTACT OWNS A 1997 BUICK LESABRE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND THE VEHICLE BEGAN TO SHAKE IN A CONTINUOUS JERKING MOTION. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE RETAINER WASHER AND THE BODY MOUNT WAS DISENGAGED ON THE PASSENGER'S SIDE, CAUSING THE ENGINE CRADLE TO COLLAPSE ON THE REAR DRIVER'S SIDE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK TERRAZA
    - HAMILTON, OH

    AS I TOOK OFF FROM A STOP LIGHT, THE VAN JERKED SO HARD , IT FELT AS IF IT WAS HIT FROM BEHIND. THE NEXT LIGHT WITHIN 5 MILES, THE SAME THING FROM A STOP. A FEW DAYS LATER IT WAS MUCH WORSE AND THE SERVICE STABILITY CONTROL SYSTEM CODE CAME UP. AFTER HAVING IT CHECKED( IMMEDIALELY), THERE WAS NO CODE FOUND IN THE VANS COMPUTER. IT DIDN'T SHOW THAT IT EVER CAME UP. THIS COULD BE FATAL, ESPECIALLY AT HIGH SPEEDS. WHEN THE CODE COMES UP AND A MECHANIC CAN'T GET A READING TO ADDRESS THE PROBLEM. DOESN'T THAT INDICATE A PROBLEM ?

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - BERKELEY SPRINGS, WV

    WHILE DRIVING AT VERY LOW SPEED--USUALLY WHEN PREPARING TO PARK OR TURNING AT VERY LOW SPEED, THE POWER ASSIST GOES OUT COMPLETELY, AND TO COMPLETE TURN IT IS VERY DIFFICULT AND MUCH WORSE THAN THE "OLD FASHION" MANUAL STEERING SYSTEMS. NO INDICATION THAT SUCH FAILURE IS GOING TO HAPPEN AND FAILURE IS VERY UNEXPECTED. NO FAILURE AT SPEEDS ABOVE LESS THAN 5 MILES PER HOUR. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - PHILADELPHIA, PA

    TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER A BUMP, A LOUD KNOCKING NOISE CONTINUOUSLY EMITTED FROM THE FRONT PASSENGER'S SIDE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING UNEVEN ROAD SURFACES OR BUMPS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE FRONT END SUSPENSION AND THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK ENCLAVE
    - DESTIN, FL

    WHILE TURNING INTO PARKING SPOTS OR IN AN INTERSECTION WHILE AT LOW SPEEDS THE STEERING BECOMES EXTREMELY DIFFICULT IF NOT IMPOSSIBLE. *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LACROSSE
    - SOLON, OH

    I WENT TO THE PARKING GARAGE AFTER WORK, AND HAD DIFFICULT GETTING INTO MY VEHICLE. THE REMOTE DID NOT WORK. WHEN I PUT THE KEY IN THE LOCK, IT WOULD TURN BUT NOT UNLOCK THE DOOR. AFTER ABOUT 15 MINUTES, I FINALLY GOT INTO MY CAR. I PICKED MY SISTER UP AND WENT TO THE RESTAURANT. I WAS UNABLE TO GET OUT OF THE CAR. I TRIED THE REMOTE, THE INSIDE RELEASE AND PULLING ON THE LOCK. I FINALLY GOT IT TO RELEASE. THEN I HAD PROBLEMS CLOSING THE DOOR. WE GOT IT SHUT BUT WHEN WE CAME BACK FROM THE RESTAURANT IT WAS OPEN. I DROPPED MY SISTER OFF AND DROVE THE MILE HOME, THE DOOR AGAIN WOULD NOT OPEN NOR WOULD THE PASSENGER DOOR OPEN. I AM CLAUSTROPHOBIC AND BECAME VERY UPSET. I WENT BACK TO MY SISTER'S AND GOT THE DOOR OPEN . WE LEFT IT AJAR, AND WHEN I GOT HOME IT STILL WOULD NOT OPEN. AFTER ABOUT ANOTHER 15 MINUTES, I FINALLY GOT IT TO RELEASE. THEN NEXT DAY WHEN MY HUSBAND TOOK THE CAR OVER TO THE DEALERS, HE COULD NOT GET THE DOOR TO OPEN. HE WAS ABLE TO GET THE PASSENGER DOOR OPEN AND CLIMBED OUT THAT WAY. I CAN UNDERSTAND THE ELECTRONICS MALFUNCTIONING, BUT NOT THE MANUAL SYSTEM. I REALLY FEEL THIS IS A SAFETY HAZARD. I JUST GOT OFF THE CHAT LINE WITH GENERAL MOTORS AND RECEIVED NO SATISFACTION OR RESOLUTION. IT WAS $300 TO HAVE THE DRIVER DOOR LOCK ACTUATOR REPLACED/REPAIRED. I STILL HAVE NO EXPLANATION AS TO WHY THE MANUAL SYSTEM DID NOT WORK.. *TR

    Source: NHTSA WEB SITE
  • 2003 BUICK LESABRE
    - CORAL SPRINGS, FL

    DASHBOARD ON 2003 BUICK LESABRE LIMITED STARTED TO SEPARATE INTERFERING WITH HEADS UP DISPLAY AND STARTING TO OBSCURE DRIVERS SIGHT WHICH COULD LEAD TO A POTENTIALLY FATAL ACCIDENT GM/BUICK REFUSE TO DO ANYTHING ABOUT THE SITUATION WHICH IS CLEARLY A MANUFACTURERS DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK ENCLAVE
    - VENETIA, PA

    THE VEHICLE HAS HAD A RE-OCCURRING ROOF LEAK FOR ~2 YEARS. THE VEHICLE HAS BEEN TO TWO DIFFERENT DEALERS FOR A TOTAL OF 5 TIMES FOR REPAIR. WATER LEAKS DOWN THE PILLARS BETWEEN THE WINDSHIELD AND FRONT DOOR, THE PILLARS BETWEEN THE FRONT AND BACK DOORS, AND FROM THE LIGHTS IN THE BACK. THE WATER COLLECTS IN AND UNDER THE CARPET AND HAS AN ODOR. THERE IS A MOLD CONCERN. *TR

    Source: NHTSA WEB SITE
  • 2002 BUICK RENDEZVOUS
    - MITCHELLVILLE, MD

    INLET CHECK VALVE IICV) ON THE FUEL STORAGE TANK IS CRACKED AND IS LEAKING FUEL ONTO THE FUEL TANK AND ONTO THE GROUND, THIS IS THE SAME PROBLEM LISTED IN NHTSA CAMPAIGN # 07V349000 AND BUICK'S, SAFETY PRODUCT BULLETIN 06230. ON 12/04/2007 A RECALL WAS ISSUED FOR REPLACEMENT OF THE TANK ON THE BUICK RENDEZVOUS, 2002 ON ONLY CERTAIN VEHICLES. WHEN I CALLED GM THEY SAID MY VEHICLE WAS NOT COVERED UNDER THE RECALL, AS THEY HAVE DONE WITH NUMEROUS OTHER OWNERS WHO HAVE TO BEAR THE COST OF FROM $1,000.00 TO $1,400.00 MY ESTIMATE TO REPLACE THE TANK. FIRST WHY ISN'T MY VEHICLE PART OF THE RECALL AND SECOND WHO DECIDES WHAT VEHICLES ARE ELIGIBLE. THIS DEFAULT IS PREVALENT IN ALL 2002 RENDEZVOUS AND THERE SHOULD BE NO TIME LIMIT RESTRICTION ON FAILURE OF THE FUEL TANK. THIS IS A MAJOR FIRE SAFETY HAZARD AND NEEDS TO BE CORRECTED BY GM. I NEVER RECEIVED THE NOTICE OF THE DEFECT SO I COULD HAVE BEEN DRIVING THE VEHICLE AND IT COULD HAVE CAUGHT FIRE AND WHO KNOW WHAT WOULD HAVE HAPPENED. A RECALL NOTICE SHOULD BE ISSUED ON ALL 2002 RENDEZVOUS BEFORE SOMEONE IS SERIOUSLY INJURED OR THEIR HOUSE BURNS DOWN FROM THE FUMES BE IGNITED BY AN IGNITION SOURCE WHERE THEY PARK THE VEHICLE. *TR ## VIN FAILED ##

    Source: NHTSA WEB SITE