BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 BUICK LACROSSE
    - MALDEN, MA

    WHILE TRAVELLING AT HIGHWAY SPEEDS THE SIDE (DRIVER AND PASSENGER SIDE ROOF RAIL AND HEADREST) AIRBAGS DEPLOYED. NO ACCIDENT OR ROAD HAZARD TRIGGERED DEPLOYMENT. THERE WAS A WARNING ("SERVICE AIRBAG") MESSAGE THAT CAME UP IN THE DRIVER INFORMATION DISPLAY MOMENTS BEFORE THE AIRBAGS DEPLOYED. THE DRIVER WAS STRUCK BY THE AIRBAG BUT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. VEHICLE CONTINUED TO OPERATE, DRIVER WAS ABLE TO GET THE VEHICLE TO SAFETY WHERE THE VEHICLE WAS THEN TOWED. *TR

    Source: NHTSA WEB SITE
  • 2006 BUICK LUCERNE
    - FORT WAYNE, IN

    I CLOSED THE REAR DRIVER'S SIDE DOOR. I THEN LOCKED THE CAR. LATER AFTER UNLOCKING THE VEHICLE THE DOOR WOULD NOT OPEN; FROM THE OUTSIDE OR INSIDE. IT APPEARS TO BE LOCKING AND UNLOCKING. AFTER CHECKING FORUMS I SEE THAT THERE ARE MANY BUICK LUCERNE OWNERS THAT HAVE ALSO EXPERIENCED THIS ISSUE. THIS IS A MAJOR SAFETY ISSUE! I CAN'T BELIEVE THERE ISN'T A RECALL ON THIS CAR. I'M SCARED TO PUT MY CHILDREN IN THE BACK SEAT BY CHANCE WE ARE IN A ACCIDENT AND THEY ARE INJURED. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK LACROSSE
    - PORTAGE, IN

    TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE RADIO/NAVIGATION CONSOLE SCREEN BECAME BLACK. THE ON STAR BUTTON AND THE EMERGENCY BUTTONS WERE ALSO DISABLED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE RADIO WAS REPLACED TWICE. THE FAILURE RECURRED AND THE CONTACT WAS TOLD ON SUBSEQUENT VISITS THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED BUT THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 900 AND THE CURRENT MILEAGE WAS 8,000. UPDATED

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BUICK VERANO
    - BALTIMORE, MD

    TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING 30 MPH IN RAINY WEATHER, THE WINDSHIELD WIPERS WERE ACTIVATED BUT WOULD NOT CLEAR THE WATER FROM THE WINDOW. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE WIPERS WERE PERFORMING AS DESIGNED. THE WIPER BLADES WERE REPLACED. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 12,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK PARK AVENUE
    - UNION , NH

    TL* THE CONTACT OWNS A 2002 BUICK PARK AVENUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE AND FLAMES WERE SEEN FROM THE REAR DRIVER'S SIDE. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED WITH NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A MECHANIC WHERE HOWEVER, THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 132,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK RAINIER
    - DELCO, NC

    TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE GEAR WOULD NOT LOCK. AS A RESULT, THE ENGINE COULD NOT BE SHUT OFF. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. THE CURRENT MILEAGE WAS APPROXIMATELY 110,000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 BUICK REGAL
    - OAKLAND, CT

    TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE OVERHEATED. THE CONTACT STATED HE PULLED THE VEHICLE OVER, LET THE VEHICLE SIT, AND ADDED COOLANT BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS FOUND THAT A BLOWN HEAD GASKET MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) HAD EXPIRED. THE FAILURE MILEAGE WAS 125,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 BUICK ENCLAVE
    - FLEMINGTON, NJ

    THE INSTRUMENT CLUSTER FAILED. IT CEASED OPERATING. AS WELL, THE EMERGENCY FLASHERS CEASED WORKING. THERE NEEDS TO BE CAREFULLY DESIGNED REDUNDANCY FOR THE EMERGENCY FLASHERS WITH RECHARGEABLE BACKUP BATTERY. *TR

    Source: NHTSA WEB SITE
  • 2004 BUICK RENDEZVOUS
    - AIKEN, SC

    I WAS DRIVING THE VEHICLE TO AN APPOINTMENT AND ALL OF A SUDDEN IT THUMBED WHEN I MOVED FROM THE LIGHT TAKING OFF NOT LIKE IT WAS SHIFTING BUT AS SOMETHING WAS KNOCKED IN, THEN THE LOWER LIGHT I TURN ON IN THE TRUCK STOPPED WORKING, THE INTERIOR DASH LIGHTS AS WELL STOPPED ON THE 11 OF MARCH ABOUT 6 PM I WAS HEADING BACK IN FROM OUT OF TOWN HAD TO POSITION MY CELL PHONE SO I COULD SEE WHAT SPEED I WAS GOING, THE TURNING TO THE RIGHT KNOCKS LIKE SOMETHING IS ABOUT TO FALL OFF, AND THE TO TOP IT OFF THE WIPER FROM THE BACK WINDOW LEAKS IN THE INSIDE WHEN I TRY TO CLEAN WITH FLUID, THE SEAT BELT AS WELL IS NOT LOCKING I AND MY ON STAR IT READS AND TALKS AS I TRIED TO SET UP AN ACCOUNT THE SYSTEM FAILED AND MY ENGINE STALLS AS WELL THE TEMPERATURE GAUGE RUNS HOT IF I GO IN TOWN AND STOP AT THE LIGHTS I CHECKED THE FLUID AND IT IS IN THEIR I CALLED GM AND THEY QUOTE AND QUOTE SAY THEIR WAS NEVER A RECALL ON MY VEHICLE BUT I SEE ONLINE THAT THEIR WAS WHY IS IT THAT THEY CAN'T SEEM TO LOCATE ANY INFORMATION I HATE THAT I AM ALWAYS GETTING DUPED IN WITH THESE VEHICLES AND THEN I GET MORE DEPRESSED AND SHUT DOWN AND FEEL LIKE ALL MY FUNDS MEAN NOTHING TO ANY ONE. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - AUSTIN, TX

    POWER STEERING FAILS INTERMITTENTLY WHEN MANEUVERING AT LOW SPEEDS EXECUTING TIGHT TURNS SUCH AS GOING INTO OR OUT OF A PARKING SPOT. THERE ARE MANY ONLINE VEHICLE OWNER COMPLAINTS AND THIS IS CLEARLY AN ACCIDENT WAITING TO HAPPEN THAT THE NTSB NEEDS TO GET IN FRONT OF . *TR

    Source: NHTSA WEB SITE