BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 BUICK ENCORE GX- Norfolk, VA
The contact owns a 2021 Buick Encore GX. The contact stated that while shifting to park(P) and attempting to turn off the vehicle, the message to shift to park(P) was displayed on the instrument panel. The contact removed the key from the vehicle, but the vehicle failed to turn off. The battery had to be disconnected to turn off the vehicle. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 61,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK LACROSSE- Charlotte, NC
I purchased this car 1 year ago with 121,460 miles, within the first week I had to buy new tires and replace the wipers,now I have to replace the alternator all of this is within a year. I just got the estimate for the alternator which is over 700.00 which I don't have.
Source: NHTSA WEB SITE -
2021 BUICK ENVISION- Memphis, TN
The contact owns a 2021 Buick Envision. The contact stated that while operating the vehicle, the contact heard a popping sound coming from the front end of the vehicle, and the vehicle became difficult to steer. The vehicle was taken to the local dealer who determined that the front driver’s and passenger’s side ball joints, and control arms were faulty and needed to be replaced. The vehicle was repaired but the failure reoccurred, and the control arms were replaced a second time. Also, while driving the odor of fuel was present inside the cabin of the vehicle and the vehicle hesitated and jerked while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the fuel injector and fuel sensor were faulty. The fuel injector and fuel sensor were replaced but the failure persisted. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 24,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 BUICK ENCORE GX- Palm Bay, FL
Shift To Park displays in instrument panel when car is in Park. From my research this has been happening on GM cars since 2018, why is there no recall on this issue? People pay to get this replaced and then it happens again because GM has a "potential" fix, they are not even sure which part is causing the issue. Please help, I cannot afford to get this fixed and of course this happened right after the bumper-to-bumper warranty expired. Tech not sure if it would be covered under the Power train warranty, but mostly likely not since GM really does not know what part is causing the issue, so I'm sure they will say its anything but the Powertrain! NHTSA should be protecting consumers, this is a very old issue, and GM is still selling vehicles with this issue! Force them to do a recall, it's only fair to the consumers.
Source: NHTSA WEB SITE -
2018 BUICK ENCORE- Baton Rouge , LA
Stalling and shuts off. Low power when accelerating. Car has been so slow to take off that when merging into on coming traffic I have to move to shoulder & then try again to prevent an accident. Coughs, putt & squeaking sounds.Car shakes while in park or not in motion. Check engine light on.
Source: NHTSA WEB SITE -
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2014 BUICK ENCLAVE- Naples, FL
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V344000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BUICK ENCLAVE- Kasson, MN
When pulling onto a county road with traffic the transmission kept slipping and the engine would rev higher. It took a lot longer to get up to speed and the cars behind me had to brake quickly.
Source: NHTSA WEB SITE -
2017 BUICK ENCLAVE- Round Lake Park, IL
The contact owns a 2017 Buick Enclave. The contact stated while driving at approximately 50 MPH, the vehicle was vibrating, with the electronic stability warning light illuminated and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic. The independent mechanic had not diagnosed or repaired the vehicle. The contact stated that the vehicle had experienced intermittent engine failure prior to the vehicle stalling. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BUICK VERANO- Waterbury, CT
I think my car has a faulty ignition. When I turn my car off with key in ignition, my car starts on it's own.
Source: NHTSA WEB SITE -
2021 BUICK ENCORE GX- Ashton, MD
The contact owns 2021 Buick Encore GX. The contact stated while driving 70 MPH and accelerating, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with turbo charger failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE