BUICK Complaints

What component or system failed or malfunctioned, and is it available for inspection upon request? The instrument panel (or instrument cluster) is malfunctioning. The issue is intermittent, meaning the instrument panel blacks out unpredictably. Yes, it is available for inspection upon request. How was your safety or the safety of others put at risk? When the instrument panel blacks out, all critical information such as the speedometer, fuel gauge, radio communications, traffic safety alerts, and other essential displays are completely unavailable. It’s like driving without any reference, which puts everyone at risk because the driver is essentially "driving blind." Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue is currently being investigated by the dealership. The problem mirrors the symptoms outlined in the A232424320 Intermittent Instrument Panel Blackout Safety Recall issued in November 2023. The dealer has been attempting to resolve the issue for three weeks with the vehicle, and they even provided a loaner vehicle (Buick Encore GX) that exhibits the same problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle is currently being inspected by the Buick dealership where the vehicle was purchased (Shamaley Buick GMC OF EL PASO TX). Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The issue first appeared just days after purchasing the vehicle. There were no prior warnings or messages before the instrument panel began malfunctioning. In fact, the loaner vehicle provided to us has now been in use longer than our actual purchased vehicle, and it displays the same problem.

Fuse box (rear) 2008 Buick Lucerne CXL. FUEL PUMP Relay burns fuses out quickly. The fuse box located under the back seat has been having issues of burning where the fuel pump relay is located. It then in turn shorts out the fuse box which keeps needing to be replaced. This is a safety issue as it catches fire under the back seat. Fuse box has been replaced before and continues to have issues and melts, causing the vehicle to die in mid traffic, does at stop lights or even just parked and running it dies out and smells like burning plastic. The fuse box has caught fire several times. The issue has been confirmed by several mechanics and dealerships. Also there is a history of electrical problems with the rear fuse box in carfax. There was no warning, and now the check engine light is illuminated. We bought the vehicle last year in June of 2024. There seem to be no problems at the time until shortly after we had bought the vehicle. Turns out there's a long history of electrical problems involving the rear fuse box with this vehicle. I have uploaded screenshots of the car report on this vehicle. There are more complaints.

Upon starting up my car, the instrument panel (showing speed, mileage, warning lights, fuel level, blinkers, etc) was completely blank. The entire dashboard is displayed via illumination. This lasted about an hour. There is an open recall on this exact issue, but my VIN isn't included in the recall.

One day, I looked over at my seat and there were literally two tears in the leather. I immediately looked to see if something had ripped them. The only thing I put over there is a small cloth lunch sack so there’s no way that that could’ve done it. there was NOTHING SHARP on the seat. I am also very good about keeping my leather maintained and car maintained . It needs to be repaired before it gets worse.

On Sept 6th the check engine light came on. A diagnostic test showed it was code P0442 related to the canister purge valve /solenoid. It also showed that it was a permanent thing that had been on there a while but when I look up my Vin number there is no recalls for it, but there is for other 2019 Buick enclaves.

While driving RPM’s bouncing. Upon acceleration experienced delay and hesitation Hesitation in acceleration causing safety issue when entering traffic’s and passing other vehicles Full transmission replacement was needed and completed

Vehicle is consuming oil at an excessive rate (with still less than 70000 miles on the odometer) and I have had to keep a close watch on the levels. It is burning a quart right now about every 1400 miles and the problem is only likely to get worse with time. This could cause the engine to fail or catch fire while operating the vehicle, which is quite dangerous, especially at interstate speeds or on mountain roads. Buick has not issued a recall, and yet there is a service bulletin dating from 2016 (Bulletin No.: 13-06-01-003H). I have also read many complaints from other Verano owners about this problem. An engine is one of the most expensive parts of any vehicle, and if Buick will not voluntarily recall this model year to make the needed repairs, the NTSB ought to take a hand in getting a recall of affected vehicles. I don't want to risk my life on the road if this engine fails while the vehicle is in operation.

There are many Buick Encores, including 2018 that have a problem with acceleator position sensors. My car’s vin # shows that it does not have this notice, and thus no problem. However, in July this 2018 Buick Encore went into ‘limp mode, check engine light came on. Code for problem was 2138 (accelerator Pedal Position Sensor) The initial dealer solution was to apply dielectric grease. However, this ‘cure’ lasted . 15 miles, when it went into limp mode,,, again check engine icon came on THIS is very dangerous, as it cannot accelerate and from a stop, it does not move until a minute later… that is so frightening, I again took it to the deaer, same code of P2138, and now they recommend the accelerator pedal positon sensor replacement…. THIS is identical to the problems with the other Encores, This is a severe safety issue, and the rest of the 2018 Buick Encores should be included for notification AND repair .

While sitting at a stoplight, my vehicle began chiming along with the following symbols illuminated on the dash: Brake System Warning Light, Antilock Brake System (ABS), Malfunction Indicator Lamp, Electronic Stability Control (ESC). I also received the following warning messages: "Brake System Failure Max Speed 62 mph," "Service Stabilitrak," & "Steering Assist Reduced." When the stoplight turned green, I accelerated at a low speed to get through the intersection so I could safely pull over. When I hit the brakes, I had to jam the brake pedal as far as it would go repeatedly to get the vehicle to stop rolling and eventually stop. It felt as though my brakes went out, and every time I pressed the brake pedal it made a weird popping/air sound inside of the vehicle. I cautiously drove my vehicle at 5-10mph, 4 miles to my sister's home, and every stop sign/stopped car or stoplight I encountered I had to start braking 1/2 a block before because my vehicle didn't feel like it was going to stop. I called the service department at the dealership where I purchased the car 1.5 weeks before, and they provided me with GM's roadside assistance contact to have my car towed. My car was towed to the dealer, 45 miles away that night, and Thursday, 8/29, morning, the service department called me and said that they couldn't find anything wrong with my car - all of the warning lights and messages were no longer on, and the brakes were working as normal. Today is 9/3, and my vehicle is still at the service department as they try to get it to mimic what happened to me on 8/28.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.