BUICK Complaints

My 2012 Buick lacrosse died while driving putting me and my children at risk. Vehicle was then jumped but battery voltage kept decreasing. It says service batter charging. Took to mechanic they said all electric components say low voltage then had battery replaced to see if that would fix it but it did not and I was told it would need to go to dealership to have all parts replaced which is 4k+. Did research and it may relate to the electrical recall made on the cars in 2013.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the message "Service Air Bag" was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 109,000. VIN tool confirms parts not available.

The contact owns a 2015 Buick Encore. The contact stated that the vehicle was sputtering and jerking while attempting to accelerate while driving at various speeds, and while the vehicle was idling. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was informed about the failure and confirmed there were no recalls on the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 86,600.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V3344000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The airbag lights on and there is an electrical issue also that causes the car to smoke and nearly catch fire, as soon as the battery is reconnected. Therefore rendering it non drivable. It's the same problems that are associated with the 2006 Lucern,s. When i look up the year make and model it says there should be a recall but once you put in the vin it nothing comes up.The vehicle is readily available upon request but has not been inspected by anyone else.

The contact owns a 2023 Buick Envision. The contact stated that while driving approximately 15 MPH and attempting to stop the vehicle, the brakes failed to immediately activate while depressing the brake pedal. The contact attempted to steer the vehicle to prevent crashing into the vehicle in front and became aware that the vehicle had lost power steering functionality. The contact had to depress the brake pedal to the floorboard for the vehicle to come to a stop. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle to continue driving. The vehicle was taken to the dealer where it was diagnosed that the brake module had failed; however, the dealer was unable to determine the cause of the steering failure. The contact stated that the brake module had been replaced. Approximately one month later the failure recurred while driving approximately 25-30 MPH, the failures reoccurred while decelerating a stop light. The contact depressed the brake pedal to the floorboard to stop the vehicle. The vehicle was returned to the dealer and the vehicle was diagnosed with instrument cluster failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 1,500.

We bought our Buick Encore in April 2024 and not even a month after we had it the screen went completely blank while I was driving down the road and I couldn’t see my speedometer to see how fast I was going or anything, so I took it to the dealership and they did a system update to supposedly solve the problem. Now, not even four months later I had to take the vehicle back because the control screen that has the mapping system, the phone, Pandora etc. goes out on and off which is a huge hazard if you’re on the interstate in an unknown area and the map goes blank or you’re driving in a hands free state and the phone goes off and you have to fiddle with your phone to switch the caller over to the speaker on your cell phone. I was at the dealer for four hours today and they acknowledged the Buick Encore has a well known Bluetooth connection issue and they said there was nothing they could do but a hard reset on the system. They did that after I’d been there four hours and ten minutes after I left the dealer the system disconnected from my phone again while I was on the interstate going 70+ mph. The sealer also said there was nothing more they could do until Buick came out with a recall on the system. My car is brand spanking new and I shouldn’t have these type of problems out of the vehicle already.

I own a 2024 Buick Enclave Avenir the steering wheel has a Whining Noise when vehicle is in motion or standing when turning the steering wheel. The Air Bag is in the steering wheel I am concerned if there is a problem with the steering wheel if the Air Bag could eject from the steering wheel causing an accident when vehicle is in motion. Took it to my dealership following is an E-mail sent to me. Even though it's built in late 2023 it's a 2024. So that bulletin doesn't pertain to your vehicle, but I will ask today if there is a 2024 Buick Enclave Avenir on the lot and I'll try to see but if there's no 2024, I have to wait to see what GM says because that bulletin doesn't work for your newer vehicle. Also, the 2023 Buick Enclave is different when it comes to the steering. For example, a 2023 Buick enclave has a bulletin #PIT5987: Whining Noise from Steering - (Feb 17, 2023) that is a whining noise from the steering but that only pertains to a 2022-2023. Thats what service manager acquired about if the 2024 would follow that same bulletin ---Date of manufacture of my Buick was December 2023.

The car shuts off at random when coming out of autostop, the car will disable power steering when coming out of autostop to make turns making it difficult to turn the steering wheel. Coming out of autostop is typically when you are trying to go or make a turn. This has been an ongoing issue that happens often. The issues began around 60k miles.