BUICK Complaints

DASH PAD BEGAN SEPARATING FROM DASHBOARD AT BASE OF WINDSHIELD DIRECTLY IN FRONT OF INSTRUMENT CLUSTER WHEN CAR WAS APPROXIMATELY 4 YEARS OLD. HAS PROGRESSIVELY SPREAD TO CURRENTLY INCLUDE ABOUT 70% OF WIDTH OF DASHBOARD AND IS RAISED APPROXIMATELY 3 INCHES IN FRONT OF INSTRUMENT CLUSTER. APPEARS TO BE AN ISSUE OF SHRINKAGE/IMPROPER ADHESION DUE TO INFERIOR MATERIALS AND/OR INCORRECT FACTORY INSTALLATION. ONLINE SEARCH INDICATES THAT THIS PROBLEM AFFLICTS A DISPROPORTIONATE NUMBER OF 2000-2006 LESABRES. CONCERNED THAT IF PASSENGER SIDE AIRBAG WERE TO DEPLOY DASH PAD WOULD NOT TEAR AS INTENDED BUT WOULD INSTEAD BE PULLED FROM DASHBOARD AND WOULD STRIKE OCCUPANTS. FIRM MOLDED EDGE COULD CAUSE SERIOUS LACERATIONS OR POTENTIAL FATALITIES. MANY OWNERS HAVE REQUESTED REPAIR, SOME UNDER WARRANTY, WITH NO SATISFACTION FROM BUICK. *TR

WE HAVE HAD TO REPLACE ALL FOUR POWER WINDOW MOTORS. THE FIRST ONE, WE MADE THE MISTAKE OF TAKING IT TO A DEALER AND IT COST AROUND $400-$500. THE OTHERS WE ORDERED THE PART AND REPLACED IT OURSELVES WHICH COST AROUND $100-$150 DEPENDING ON THE WINDOW. NOW, THE ONE WE REPLACED TWO YEARS AGO IS BROKE AGAIN. THIS NEEDS TO BE RECALLED. IF A CHILD JUST HAPPENED TO BE IN THE CAR ON THE SIDE THE WINDOW BROKE ON, THERE COULD BE SERIOUS INJURY. GM NEEDS TO RECALL THIS UNLESS THEY WANT A LAWSUIT ON THEIR HANDS! *TR

TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT HE ATTEMPTED TO MAKE A LEFT TURN BUT HAD DIFFICULTY MANEUVERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 1995 BUICK RIVIERA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF A RECALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED AND THAT THE VEHICLE WAS NOT PART OF ANY RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 110,000. UPDATED 10/24/12 *CN THE CONSUMER STATED THE VEHICLE OFTEN STALLED WHEN COASTING DOWN HILL OR TO A STOP. UPDATED 11/13/2012 *JS

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE HEADLIGHTS STOPPED ILLUMINATING. THE CONTACT MENTIONED THAT THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

THIS IS REGARDING RECENT REPLACEMENT OF BOTH REAR WINDOW REGULATORS. RESEARCH HAS PROVEN THAT MANY COMPLAINTS HAVE BEEN FILED OVER THE YEARS WITH NO RECALL. I WOULD HOPE FOR FINANCIAL HELP, $1000 TO COVER THE COST OF REPAIRS, AS THE MINIMUM RESPONSE; AND ALSO, I HOPE FOR A RECALL TO HELP THE MANY OTHERS WHO HAVE SUFFERED GREAT FINANCIAL COSTS AND SAFETY. I HAVE BEEN DIRECTED BY MY FATHER, [XXX], ORIGINAL AND PRESENT OWNER OF THIS 2002 BUICK, TO HELP HIM BE A RESPONSIBLE CONSUMER/CUSTOMER. MY FATHER OF 88 YEARS STILL BELIEVES IN AMERICAN MADE CARS, ESPECIALLY IN GM. HE HAS BEEN WATCHING, LIKE MANY AMERICANS, FOR A "COME BACK" IN THE AUTO INDUSTRY, ESPECIALLY THE CORRECTION OF PROBLEMS THAT CLEARLY HAS A LARGE DOCUMENTATION OF COMPLAINTS AS THIS ONE. I HOPE YOU WILL BE ABLE TO HONOR HIS FAITHFULNESS IN PERHAPS A SMALL FINANCIAL WAY, AND PERHAPS EVEN IN A GREATER WAY THROUGH A RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SLIDING SIDE DOORS WILL NOT CLOSE AND LOCK, WILL OPEN WHEN DRIVING DOWN THE ROAD, AT RED LIGHT , NIGHT TIMES LIGHTS DIM AND ALARM GOES OFF ,NOTHING LIGHTS UP ON DASH , DRAINS BATT- IN SHOP 4 OR 5 X"S WHEN TALKED TO CORP. OFFICE ABOUT THE DANGER OF GRANDKIDS IN BACK, STATED DUE TO LIVING IN FLORIDA, BEING WET, THERE IS NOTHING THEY CAN DUE. SO UNTIL SOMEONE GETS HURT OR DIES, IT IS MORE OR LESS OH WELL... BY THE WAY STILL UNDER WARR. DEALER STATED THE SAME THING... YES I HAVE ALL PAPERWORK TO THIS, PUT IN SHOP NOT EVEN ONE WEEK AFTER BOUGHT WITH SMOKING UNDER HOOD. *TR

TL* THE CONTACT OWNS 2008 BUICK LACROSSE. THE CONTACT STATED THAT ALL THE DOORS HAD BECOME INOPERABLE AND AS A RESULT, THE DOOR LOCKS FAILED TO UNLOCK OR LOCK. THE CONTACT MENTIONED THAT IN ONE OCCASION THE DOORS FAILED TO UNLOCK WHICH PREVENTED HER FROM EXITING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 10/3/12 *CN THE CONSUMER STATED THE VEHICLE WAS TAKEN TO BUICK HOUSE. THE CONSUMER'S SON REPAIRED THE VEHICLE. THE CONSUMER COULD NOT AFFORD THE COST FOR THE DEALER TO REPAIR THE LOCKS. UPDATED 10/09/2012 *JS

TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE RPMS IDLES HIGH AND THE VEHICLE FAILED TO ACCELERATE OVER 45MPH. ALSO, THE CONTACT MENTIONED THAT THE DOORS FAILED TO UNLOCK WITH THE REMOTE CONTROL AND AS A RESULT, SHE HAD TO USE THE KEY TO UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT DECIDED TO REPROGRAMMED THE VEHICLE COMPUTER SYSTEM AS A SAFETY PRECAUTION. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 19 AND THE CURRENT MILEAGE WAS 1,200.

DRIVER'S DOOR MODULE, POWER DOOR LOCK AND POWER WINDOW SWITCHES FUNCTION INTERMITTENTLY AND BECAME INOPERATIVE. I TOOK IT TO DEALERSHIP AND THIS WAS THE PROBLEM. $422 TO FIXED. WAITING ON PART, AS IT WAS ORDERED TODAY. 8-21-12 NOTHING ON THE DRIVERS SIDE DOOR WORKS, THE WHOLE DOOR IS DEAD. *TR