BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2003 BUICK RENDEZVOUS- NEWPORT NEWS, VA
THERE WAS A RECALL ON THIS VEHICLE IN 2004 FOR THE REAR HATCH. I BOUGHT MY VEHICLE 2006. JUST WANTED TO KNOW IF I AM RESPONSIBLE FOR OUT OF POCKET EXPENSES AS I WAS TOLD BY SUTTLE MOTOR CORPORATION? *TR
Source: NHTSA WEB SITE -
2005 BUICK RAINIER- NO BENNINGTON, VT
THE SPEEDOMETER HAS BEGUN REGISTERING SIGNIFICANTLY HIGHER SPEEDS THAN THE VEHICLE IS TRAVELING. AT ONE POINT, A GPS DEVICE IN THE VEHICLE INDICATED A SPEED OF 55, AND THE SPEEDOMETER FOR THE VEHICLE REGISTERED MORE THAN 100 MPH. IN OTHER CASES, WHEN STANDING STILL, THE SPEEDOMETER SHOWED A SPEED OF 35 MPH. SUBSEQUENTLY, AND INTERMITTENTLY, THE SPEEDOMETER WORKS CORRECTLY, AND THEN REVERTS TO DEFECTIVE MODE. GM ADVISED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THE COST OF REPAIR WOULD HAVE TO BE BORNE BY THE VEHICLE OWNER, EVEN IF IT WAS A SAFETY ISSUE. A GM DEALER IN VERMONT INDICATED THAT THE ENTIRE "BUNDLE" FOR THE INSTRUMENT PANEL WOULD HAVE TO BE REPLACED. WHEN GIVEN THE OK TO PROCEED, THE DEALERSHIP SAID THAT NEW BUNDLES WERE NO LONGER AVAILABLE, AND REBUILT BUNDLES WOULD HAVE TO BE USED - AND NONE WERE CURRENTLY AVAILABLE. THEY SUGGESTED LEAVING THE VEHICLE, REMOVING THE BUNDLE AND SENDING IT AWAY FOR REBUILDING, AND THEN INSTALLING IT BACK INTO THE VEHICLE. I DECLINED THAT OFFER. THE DEFECTIVE SPEEDOMETER PROBLEM CONTINUES TODAY, AND I HAVE TO BELIEVE THAT THE UNAVAILABILITY OF NEW BUNDLES, IF CORRECT, MEANS THAT THIS IS LIKELY A WIDESPREAD PROBLEM AND POTENTIALLY MAJOR SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2009 BUICK ENCLAVE- CLIFTON PARK, NY
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
Source: NHTSA WEB SITE -
2003 BUICK LESABRE- TIPTON, IA
THE DASH COVER IS SEPARATING AHEAD OF THE STEERING WHEEL. THE DASH IS RAISING UP STARTING TO CAUSE VISIBILITY ISSUES. VERY CONCERNED THAT THIS MAY GO ACROSS THE DASH INTO THE AIRBAG AREA AND CAUSE THE AIRBAGS TO DEPLOY IN NORMAL DRIVING CONDITIONS. *TR
Source: NHTSA WEB SITE -
2008 BUICK LACROSSE- JOHNSON CITY, NY
THE AIRBAG READINESS LIGHT HAS BEEN TURNED ON FOR THE LAST COUPLE OF DAYS SO I TOOK TO THE DEALERSHIP AND FOUND OUT THAT IT WAS A FAULTY RIGHT FRONT SEAT MAT ASSEMBLY. THEY REPLACED IT AT A COST OF $710. I DO NOT THINK THIS SHOULD HAVE FAILED. APPROXIMATELY 6 MONTHS AGO THE PASSENGER AIRBAG STATUS INDICATOR LIGHT INDICATED THAT IT WAS NOT WORKING EVEN WITH A PERSON SITTING THERE AND SEATBELT ON. THEY CLEANED CORRODED CONNECTIONS. IT CERTAINLY APPEARS A DEFECT IN THE CONSTRUCTION OF THESE AIRBAG INDICATORS. THIS SHOULD BE COVERED UNDER WARRANTY. *TR
Source: NHTSA WEB SITE -
-
2001 BUICK LESABRE- SULPHUR, IN
WINDOW REGULATORS FAIL DUE TO POOR DESIGN ON PART OF MANUFACTUER. WINDOW IS STUCK IN A DOWN POSTION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2005 BUICK TERRAZA- UNIVERSITY CITY, MO
THERE ARE SEVERAL DEFECTS THAT I AM EXPERIENCING WITH THIS VAN. THESE ISSUES ESCALATED THIS WEEKEND, THE TRACTION CONTROL AND SYSTEM STABILITY INDICATORS CAME ON AGAIN AND CAUSED THE BRAKES TO LOCK I CHANGED THE BRAKES BECAUSE I THOUGHT THAT WAS THE CAUSE IT WAS NOT. ALSO THE REAR SLIDING DOORS WILL OPEN WHILE DRIVING ON THEIR OWN. THIS VAN HAS BEEN IN THE SHOP AT LOU FUSZ SAINT LOUIS, MO SEVERAL TIMES AND IT IS STILL NOT OPERATING. THIS IS A SAFETY ISSUE I AM LUCKY THAT I WAS NOT ON THE HIGHWAY WHEN THE BRAKES LOCKED UP, UNFORTUNATELY THAT IS NOT THE CASE WITH THE DOORS. I CANCELLED A TRIP TO THE ZOO WITH MY KIDS BECAUSE THE DOORS OPENED ON THEIR OWN WHILE ON THE INTERSTATE, THEY ARE NOW AFRAID TO RIDE IN THE BACK SEATS. *TR
Source: NHTSA WEB SITE -
2012 BUICK LACROSSE- TEQUESTA, FL
ON TOW OCCASIONS, WHILE MOVING AHEAD AT APPROX. 10 MPH, IN FRONT OF THE GROCERY STORE, AN INDIVIDUAL WAS CROSSING IN FRONT OF MY VEHICLE AND THE POST BETWEEN THE DRIVER'S SIDE AND THE WINDSHIELD BEING SO WIDE, OBSTRUCTED THE VIEW OF HIM/HER CROSSING THE DRIVE LANE. MY WIFE WAS RIDING IN THE PASSENGER SEAT AND SHE WAS ABLE TO HIM/HER AND ALERTED ME, BECAUSE I COULD NOT DUE TO THE POST BEING SO WIDE. IT BLOCKED MY VIEW OF HIM. ANOTHER INCIDENT OCCURRED WITH A CAR PULLING OUT FROM THE RIGHT SIDE BEING PARTIALLY BLOCKED BY THE POST ON THE RIGHT. IT IS A HAZARDOUS DESIGN BLOCKING APPROX. 20% OF FORWARD VIEW ACROSS THE FRONT OF THE VEHICLE.. UPDATED 08-27-12 *BF
Source: PORTABLE SAFETY COMPLAINT FORM -
2010 BUICK ENCLAVE- TALLMADGE, OH
ON JULY 12, 2012 WHILE ENTERING THE INTERSTATE THE CHECK ENGINE LIGHT AND TRACTION STABILITY SERVICE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE OR SHIFT, I COULD NOT INCREASE SPEED TO MERGE INTO HIGHWAY TRAFFIC, AS I TRIED TO MERGE THE VEHICLE SLOWLY INCREASED SPEED, NOT NORMALLY ACCELERATING. I EVENTUALLY WAS ABLE TO GET TO 55 MPH. THE NEXT TIME I DROVE THE CAR IT ACTED FINE. TWO DAYS LATER WHILE DRIVING AT 60 MPH ON THE INTERSTATE WITHOUT WARNING THE CHECK ENGINE LIGHT, TRACTION STABILITY SERVICE WARNING LIGHT, THE ABS BRAKE WARNING LIGHT ALL CAME ON THE BRAKES FELT LIKE MUSH, THE CAR SLOWED IN TRAFFIC, ALL WHILE IN THE PASSING LANE WITH TRAFFIC BEHIND ME. THIS CREATED AN EXTREMELY DANGEROUS CONDITION THAT COULD HAVE EASILY RESULTED IN SERIOUS INJURY OR DEATH. I EVENTUALLY WAS ABLE TO MOVE TO THE MIDDLE LANE (3 LANE ROADWAY) AND NURSED THE VEHICLE DESTINATION. WHEN I STARTED OUT AGAIN IT ACTED FINE W/CHECK ENGINE LIGHT AND TRACTION SYSTEM WARNING LIGHT ON THEN W/OUT WARNING WHILE TRYING TO ENTER THE INTERSTATE AGAIN ALL GAUGES FAILED, AC SHUT OFF, CRUISE CONTROL POWER WENT OFF, THE VEHICLE WOULD NOT ACCELERATE, WOULD NOT SHIFT, SPEED SLOWED FROM 30 TO NEAR 20, THEN SYSTEMS STARTED TO TURN BACK ONE AT A TIME & WAS ABLE TO NURSE THE CAR HOME AT 50 - 55 MPH, IT WOULD NOT SHIFT OR ACCELERATE CORRECTLY. TOOK VEHICLE TO DEALER,WHERE PURCHASED, THEY HAD THE VEHICLE FOR 2 1/2 WEEKS CALLED ME STATED "WE CAN NOT GET IT TO ACT UP, COME AND PICK UP CAR" NOT REPAIRED. I ASKED ABOUT CODES IN COMPUTER, I HAVE A COPY OF THESE, THEY STATED THEY WERE HISTORY CODES NOT HARD CODES. WHEN I ASKED ABOUT THEM FORCING ME TO DRIVE A DANGEROUS VEHICLE, COULD CAUSE SERIOUS INJURY OR DEATH, THEY SAID IF IT ACTS UP TO BRING IT BACK. WITHIN 12 HRS THE SAME EVENTS OCCURRED AS LISTED ABOVE. I DROVE IT TO THEM WHILE ALL WARNING LIGHTS WERE ON. THEY STILL HAVE CAR IT HAS NOT BEEN REPAIRED YET. *TR
Source: NHTSA WEB SITE -
2004 BUICK LESABRE- ORLANDO, FL
I OWN THE LASABRE CUSTOM. DASHBOARD HAS BUCKLED 1/2 WAY BETWEEN THE FRONT OF THE DASHBOARD TO THE CHASSIS IN FRONT OF DRIVER'S SIDE AND SPREAD ACROSS TO THE PASSENGER SIDE. DASHBOARD HAS SEPARATED AWAY FROM THE CHASSIS AND IS NOW 90% FREE-FLOATING ACROSS THE ENTIRE DASHBOARD AND WILL BE COMPLETELY DISENGAGED SOON. THIS WILL LIKELY DEPLOY THE PASSENGER SIDE AIRBAG AND UPON DEPLOYMENT THE DRIVER'S AIRBAG WILL RELEASE WHILE THE CAR IS IN MOVEMENT. INJURY OR DEATH TO BOTH PASSENGER AND DRIVER IS EMINENT, AS WELL AS THE SAFETY TO ONCOMING TRAFFIC. CONSIDERING THE HUNDREDS OF COMPLAINTS FROM OTHER 2000-2005 BUICK LASABRE CUSTOMERS GOING BACK 4 YEARS TO CURRENT, THERE IS CLEAR EVIDENCE THAT THIS IS A MANUFACTURER'S DEFECT AND A RECALL IS IN ORDER. SHOULD THERE BE A DEATH BEFORE THIS IS VALIDATED? *TR
Source: NHTSA WEB SITE