BUICK Complaints

TL* THE CONTACT OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD HAD BEGUN SEPARATING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY THE HEAT AND TEMPERATURE CHANGES, WHICH DETERIORATED THE MATERIAL. THE VEHICLE WAS NOT REPAIR AND THE DEALER OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND TO HAVE THE VEHICLE TAKEN BACK TO THE DEALER WHERE THE VEHICLE WAS PURCHASED FOR A DIAGNOSTIC. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 61,000. UPDATED 10/10/12 *CN UPDATED 10/11/2012 *JS

TRANSMISSION DOES NOT HOLD AT ALL - WILL MOVE FORWARD WHILE IN REVERSE AT THE SLIGHTEST INCLINE - ALSO DOES NOT SHIFT DOWN TO PASS OTHER VEHICLES - VERY SLOPPY SLUGGISH TRANSMISSION. *TR

UNABLE TO OPEN REAR PASSENGER DOOR. TRIED FROM BOTH INSIDE AND OUTSIDE, TRIED MANUALLY UNLOCKING AND USING REMOTE TO UNLOCK. DOOR WILL NOT OPEN. AFRAID TO USE BACK SEAT NOW IN CASE OF EMERGENCY. *TR

I WAS DRIVING ALONG. ABOUT 20MPH. STARTED TO GO OVER SOME REALLY BAD RAILROAD TRACKS. ALL OF A SUDDEN MY AIRBAG DEPLOYED. I DIDN'T HIT ANYTHING. I DIDN'T RUN INTO ANYTHING. AND NOTHING HIT ME. IT WAS JUST ALL OF A SUDDEN. BECAUSE OF THE POSITION MY ARM WAS ON THE STEERING WHEEL I HAD INITIALLY THOUGHT THAT IT SNAPPED MY ARM IN TWO. HOWEVER. IT ISN'T BROKEN. BUT I DO HAVE VERY MINOR BURNS FROM THE CHEMICAL FROM THE AIRBAG. I CONTACTED BUICKS MAIN CUSTOMER SERVICE LINE BUT THEY ACT LIKE THEY DIDN'T WANT TO DO ANYTHING ABOUT IT. *TR

I HAVE A 2004 BUICK LESABRE LIMITED THAT THE DASH PAD HAS STARTED RAISING UP BETWEEN THE STEERING WHEEL AND WINDSHIELD. BASED ON THE AMOUNT OF INFORMATION FOUND ON THE INTERNET CONCERNING THIS PROBLEM, THIS COULD BE A ISSUE OF SAFETY. I FEEL THAT GM SHOULD BE FORCED TO ISSUE A RECALL FOR THIS DEFECT BEFORE SOMEONE IS INJURED OR KILLED. *TR

TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, A LOUD NOISE EMITTED WHEN TURNING THE STEERING WHEEL. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. THE LOWER BEARING ASSEMBLY WAS REPLACED, BUT DID NOT CORRECT THE FAILURE. THERE WAS A RECALL RELATED TO THE DEFECT ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V527000 (STEERING:RACK AND PINION). THE VIN WAS INELIGIBLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,330.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED, INDICATING THAT THE AIR BAG WAS NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER CONTACTED TECHNICAL SUPPORT, WHO INSTRUCTED THE DEALER NOT TO MODIFY THE VEHICLE BECAUSE IT WAS DESIGNED TO ONLY RECOGNIZE CERTAIN WEIGHTS OF INDIVIDUALS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,290. UPDATED 8/31/12 *CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND REPORTED THE VEHICLE OPERATED AS DESIGNED. UPDATED 09/11/2012 *JS

FOR ABOUT A MONTH NOW, OUR POWER STEERING SEEMS TO BE TIGHTENING UP WHEN STEERING A TIGHT RADIUS LIKE TURNING A SHARP CORNER OR PULLING INTO A PARKING SPACE. IT IS VERY FREQUENT OCCURRING EVERY DAY NOW. I HAVE 3 KIDS I DRIVE DAILY TO MULTIPLE LOCATIONS AND AM WORRIED ABOUT MY AND THEIR SAFETY. IF I WAS DRIVING AT A HIGH SPEED AND HAD TO SWERVE TO AVOID SOMETHING IN MY PATH THIS WOULD MAKE ME VERY NERVOUS. I HAVE READ MANY BLOGS ABOUT THIS ISSUE AND GM HAD BETTER TAKE THIS INTO SERIOUS CONSIDERATION FOR A WORLD-WIDE RECALL. I CANNOT BELIEVE FOR THE PRICE OF THIS VEHICLE THE AMOUNT OF ISSUES IT HAS. VERY VERY DISAPPOINTED IN THIS CAR. *TR

THE RIGHT REAR DOOR IS UNABLE TO BE OPENED FROM EITHER INSIDE OR OUTSIDE. IT REMAINS THAT WAY SINCE THE DEALER WANTS $320 TO DO THE WORK. THE LEFT REAR HAD THE SAME PROBLEM BUT THAT WAS COVERED UNDER WARRANTY WHEN THE CAR WAS RELATIVELY NEW. THIS IS A SAFETY CONCERN. OBVIOUSLY THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM. WHY IS THIS NOT COVERED BY A RECALL? MY WIFE'S COUSIN HAD A LUCERNE WITH THE SAME ISSUES. SHE GOT RID OF HERS. AS SOON AS WE CAN AFFORD ANOTHER CAR WE WILL BE DOING THE SAME THING. AND I GUARANTEE IT WON'T BE A GM!!!! *TR

DRIVING THE CAR YESTERDAY AND THE SPEAKERS BEGAN TO FLICKER ON AND OFF. SUDDENLY THEY ALL WENT OFF AND SEEM TO NO LONGER WORK. THIS SEEMS TO ALSO EFFECT MY TURN SIGNALS AS NO SOUNDS ARE INDICATED WHEN THEY'RE TURNED ON, WHICH SEEMS TO BE A SAFETY RISK. LOOKING ONLINE, THIS SAME ISSUE SEEMS TO EFFECT A NUMBER OF BUICK ENCLAVES. I'D LIKE BUICK TO FIX THIS ISSUE AT THEIR EXPENSE ASAP. *TR