BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 BUICK RENDEZVOUS
    - GARFIELD HEIGHTS, OH

    TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS SYSTEM AND THE TRACTION CONTROL SYSTEM ENGAGED WITHOUT WARNING. ALSO, THE FUEL GAUGE WAS PROVIDING ERRONEOUS READINGS. THE VEHICLE WAS TAKEN TO A REPAIR LOCAL SHOP, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 103,000. UPDATED 09/05/12*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK LESABRE
    - CANDLER, NC

    I BOUGHT 2002 BUICK LESABRE BRAND NEW AND AFTER APPROXIMATELY I YEAR THE DASH BEGAN TO BUCKLE ALMOST THE ENTIRE LENGTH OF THE WINDSHIELD. IT IS NOW APPROX 3 TO 4 INCHES HIGH. I WENT TO CAR GURUS. COM AND REALIZED HUNDREDS OF PEOPLE WERE HAVING THE SAME PROBLEM. I DID NOT REALIZE THAT THIS PROBLEM COULD IMPAIR AIR BAG DEPLOYMENT. I BELIEVE THIS WARRANTS A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2009 BUICK ENCLAVE
    - PEARLAND, TX

    IN THE LAST 2 MONTHS, I HAVE HAD MULTIPLE PROBLEMS WITH THE POWER STEERING TIGHTENING AND LOCKING UP, NARROWLY AVOIDING RUNNING OFF THE ROAD OR INTO ANOTHER VEHICLE SEVERAL TIMES. WHEN I TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC, THEY DECLARED THAT THE POWER STEERING RACK HAD MALFUNCTIONED AND THAT THERE WERE METAL SHAVINGS IN THE POWER STEERING PUMP. BOTH THE POWER STEERING RACK AND PUMP WOULD NEED TO BE REPLACED. IT WAS ALSO DETERMINED THAT THIS WAS NOT CAUSED BY WEAR AND TEAR. WHEN I RESEARCHED SIMILAR COMPLAINTS ONLINE IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH THE 2008 AND 2009 BUICK ENCLAVES DUE TO FAULTY EQUIPMENT BY GM. I AM VERY CONCERNED THAT THIS MAKE RESULT SERIOUS ACCIDENTS AND REQUEST THE NHTSA TO LOOK INTO THIS MATTER. *TR

    Source: NHTSA WEB SITE
  • 2012 BUICK VERANO
    - WEST PALM BEACH, FL

    A CONSTANT "PERCOLATING" OR RATTLING SOUND IS HEARD WHILE DRIVING SLOWLY AND ESPECIALLY ON UNEVEN SURFACES. THE NOISE GETS WORSE AND MORE CONSISTENT AS THE CAR IS DRIVEN. SINCE NOBODY CAN TELL ME WHAT IT IS, I MUST ASSUME IT COULD BE A SAFETY CONCERN. THE NOISE BECAME WORSE AFTER A STRUT WAS REPLACED AT 100 MILES. THE NOISE GOT LOUDER AFTER AN ATTEMPT TO FIX IT BY INSTALLING A NEW COIL (F-SPRING?). I WAS TOLD THAT THIS IS A CHARACTERISTIC OF THE CAR SO THEY WILL NOT MAKE ATTEMPTS TO REPAIR IT WHEN I REQUEST SPECIFIC ACTIONS. I HAVE HEARD SIMILAR NOISES IN AT LEAST 7 OTHER SAME MODEL CARS. THREE SEPARATE PEOPLE HAVE DRIVEN THE CAR AND CONFIRM THE NOISES. IF THERE IS A STRUCTURAL WEAKNESS IT WOULD BE A SAFETY CONCERN. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LUCERNE
    - ROCHESTER HILLS, MI

    PURCHASED VEHICLE 4/2/12. 6/30/12 CAR WOULD NOT START. FULL POWER AND CRANK BUT WOULD NOT ENGAGE. CAR TOWED AND DIAGNOSED AS FUEL PUMP/RELAY. THE RELAY WAS MELTED. REPAIRED WITHOUT INCIDENT. JULY 23,2012 CAR REPEATED. NO START. CAR TOWED AGAIN AND RELAY IS MELTED AGAIN. RESEARCHING IT SEEMS TO BE A COMMON EVENT OCCURRING IN 2008 V8. MECHANIC HAS DETERMINED IT TO BE AN ELECTRICAL PROBLEM STEMMING FROM FUSE AND AMPS BEING DELIVERED TO RELAY. *TR THE CONSUMER STATED THE MANUFACTURER EXCEEDED AND A REASONABLE AMOUNT OF TIME ADDRESSING THE FAILURE.*JS

    Source: CONSUMER LETTER
  • 2004 BUICK RAINIER
    - OAK HILL, VA

    1) FUEL GAUGE - THE FUEL GAUGE HAS DONE A 180, THE NEEDLE IS NOW UPSIDE DOWN. AND DOESN'T WORK REALLY. I SEARCHED THE INTERNET AND FOUND OUT THE THERE IS A RECALL ON 2005- 2007 BUICK RAINIERS BUT NOT ON MY 2004. MAYBE WITH MY COMPLAINT, MAYBE IT WILL INCLUDE 2004 MODELS. 2) DRIVES DOOR LOCK - THE CAR KEY WILL NO LONGER OPEN THE CAR DOOR. I CAN ONLY OPEN THE DOOR WITH THE REMOTE BUTTON. *TR

    Source: NHTSA WEB SITE
  • 2001 BUICK REGAL
    - PORT JEFFERSON, NY

    2001 BUICK REGAL. CONSUMER STATES ODOMETER STOPS WHEN CLUSTER PANEL LIGHT GOES OUT *TGW

    Source: CONSUMER LETTER
  • 2002 BUICK LESABRE
    - SIMPSONVILLE, SC

    DASH PAD COVER PEELING AWAY FROM DASH PAD BASE. CAUSING GREAT ISSUES WITH RESALE OF VEHICLE REDUCING THE VALUE SIGNIFICANTLY. MANUFACTURING DEFECT AS I HAVE SEEN A GREAT MANY 2000-2005 LESABRE WITH THIS ISSUE INCLUDING MY OTHER 2000 MODEL YEAR LESABRE LIMITED. A SENIOR EXECUTIVE NEEDS TO DEAL WITH THIS ISSUE AND MAKE THE DECISION TO REPLACE THE DEFECTIVE DASH PADS. WHOEVER DESIGNED, TESTED OR MANUFACTURED THESE PANELS MADE A GROSS ERROR AND IT IS COSTING BUICK'S QUALITY FIRST REPETITION AND CUSTOMER SERVICE/CARE TO BE HIGHLY TARNISHED. I WILL MOVE AWAY FROM THE BUICK BRAND LOYALTY THAT I HAVE DUE TO THIS COSTLY DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2000 BUICK LESABRE
    - SIMPSONVILLE, SC

    DASH PAD COVER MATERIAL HAS SEPARATED FROM THE DASH PAD BASE. ISSUE IS SEEN ON MANY 2000-2005 BUICK LESABRE AUTOMOBILES. MANUFACTURING DEFECT THAT NEEDS A SENIOR BRAND MANAGER TO STEP UP TO THE PLATE FOR A SOLUTION TO THE HIGH NUMBER OF DISSATISFIED OWNERS LIKE ME. I ALSO HAVE A 2002 LESABRE CUSTOM THAT IS DOING THE EXACT SAME THING. I WILL FILE A COMPLAINT ON THAT UNIT AS WELL. *TR

    Source: NHTSA WEB SITE
  • 2010 BUICK LACROSSE
    - MILWAUKEE, WI

    ENGINE FAILED TO TURNOVER INTERMITTENTLY FIVE TIMES OVER A FOUR MONTH PERIOD. RETURNED TO THE BUICK DEALER FOUR TIMES WHO CLAIMED TO FIX THE PROBLEM 4 TIMES. IT IS CURRENTLY IN THE DEALER REPAIR SHOP FOR FURTHER DIAGNOSIS AND REPAIR. THIS IS A DANGEROUS SITUATION FOR A 72 YEAR OLD WOMEN WHO IS LEFT STRANDED WITH THE CAR ENGINE DEAD AND NOT TURNING OVER DEPENDING ON THE NEIGHBORHOOD AND TIME OF THE DAY OR NIGHT WHEN THIS INTERMITTENT PROBLEM OCCURS. THE CAR WILL GENERALLY START MOST OF THE TIME AND THEN GOES DEAD WITHOUT TURNING OVER AND AFTER MANY ATTEMPTS IT SOMETIMES WILL TURNOVER AND START. *TR

    Source: NHTSA WEB SITE