BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 BUICK LESABRE
    - ABERDEEN , MS

    TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING OVER TOP OF THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO WARRANTY FOR THE DASHBOARD. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 93,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK LESABRE
    - COLUMBUS, GA

    MY CAR JERKS LIKE A FISH TUGGING ON YOUR LINE AT DIFFERENT SPEEDS AND WHEN COMING UP AN INCLINE. IT ALSO HAS A VERY STRONG ODOR THAT I SMELL WHEN RUNNING THE A/C. I SMELL IT OUTSIDE THE CAR AND OCCASIONALLY I SMELL IT INSIDE THE CAR. *TR

    Source: NHTSA WEB SITE
  • 2008 BUICK LACROSSE
    - MOORE, OK

    HEADLIGHTS WENT OFF WHILE DRIVING 60 MPH IN THE DARK AND NO NEARBY LIGHT SOURCES WERE PRESENT. TURNED HEADLIGHT CONTROL TO MANUAL AND STILL NO HEADLIGHTS. STOPPED VEHICLE AND EVERYTHING BUT THE HEADLIGHTS WERE STILL WORKING. TURNED OFF THE AIR CONDITIONING, THE FAN, THE RADIO, AND STILL NO HEADLIGHTS. TURNED CAR OFF AND BACK ON, STILL NO HEADLIGHTS. TURNED CAR OFF AGAIN AND WAITED 5 MINUTES AND RESTARTED CAR AND HEADLIGHTS CAME ON. THIS HAS HAPPENED 2 TIMES NOW, 3 MONTHS APART. DEALERSHIP DENIED ANY KNOWLEDGE OF THIS PROBLEM THE 1ST TIME I TALKED TO THEM, BUT ADMITS NOW THAT SEVERAL OTHER PEOPLE HAVE ALSO TRIED TO GET THIS PROBLEM FIXED BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. IF I HAD BEEN DRIVING ON A CURVE, I WOULD MOST LIKELY BE DEAD NOW AND THEY WOULD BE GUESSING WHY I RAN OFF THE ROAD (USER ERROR), WHEN THEY KNOW THERE IS A DEFECT IN DESIGN. LIGHT SWITCH ON MANUAL SHOULD BYPASS EVERYTHING EXCEPT THE FUSE. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - VERNON , CT

    TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING TO TURN INTO AN INTERSECTION, ANOTHER VEHICLE JUMPED THE MEDIUM AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK AND LEG. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE AIR BAG SYSTEM WAS PERFORMING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO ADVISED THE CONTACT THAT THEY WOULD SEND AN ENGINEER TO FURTHER INVESTIGATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 15,000. UPDATED 8/23/12 *CN THE CONSUMER STATED THAT THE SENSORS DID NOT NOTIFY ONSTAR AS IT WAS DESIGNED TO DO EVEN IF THE AIRBAGS DO NOT DEPLOY. GENERAL MOTORS FOUND THERE WAS NO DEFECT WITH THE AIRBAGS. UPDATED 09/06/2012 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK LESABRE
    - VERSALLES , KY

    TL* THE CONTACT OWNS A 2005 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SMOKE WAS EMITTING FROM UNDER THE REAR SEAT. THE CONTACT WAS ABLE TO PULL OVER TO FURTHER ASSESS THE FAILURE. THE CONTACT DIAGNOSED THAT THE ELECTRICAL CHORDS WERE OVERHEATED AND THE MEDAL HAD BECOME UNBEARABLY HOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 123,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK CENTURY
    - GOODRICH, MI

    TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED WHILE DRIVING 40 MPH, THE REAR-VIEW MIRROR FRACTURED AND DETACHED FROM THE WINDSHIELD. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THE CONTACT TO PURCHASE GLUE TO REINSTALL THE REAR-VIEW MIRROR AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 93,000. UPDATED 8/8/12 *CN UPDATED 08/14/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 BUICK LESABRE
    - LOUISVILLE, KY

    TL* THE CONTACT OWNS A 2003 BUICK LESABRE. THE CONTACT STATED THAT THE FUEL LEAKED ON OCCASION. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THE FAILURE. THE DEALER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE MANUFACTURE WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 110,000. UPDATED 09/05/12*LJ THE CONSUMER STATED THE FUEL LEAKED FROM THE PLASTIC FUEL LINE LOCATED UNDER THE HOOD OVER THE ENGINE. THE ENTIRE LINE FROM THE INJECTION ENTRY TO THE FIREWALL WAS REPLACED WITH HIGH PRESSURE RUBBER FUEL HOSES. UPDATED 09/05/12

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK CENTURY
    - SANTA ANA, CA

    TL* THE CONTACT OWNS A 1997 BUICK CENTURY. THE CONTACT WAS DRIVING 65 MPH WHEN THE TURN SIGNAL LIGHTS FAILED. THE DEALER WAS NOTIFIED AND STATED THEY WOULD NOT REPAIR THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A PERSONAL MECHANIC WHO NOTICED THAT THERE WAS SMOKE COMING FROM THE WIRING OF THE TURN SIGNALS. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 89,887. ... UPDATED 08-07-12 *BF THE TURN SIGNAL SWITCH INSIDE THE STEERING COLUMN WAS REPLACED. UPDATED 08/09/12*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 BUICK LUCERNE
    - HOWARD BEACH, NY

    WHILE DRIVING A HIGHWAY SPEED,MY 2008 BUICK LUCERNE SHOWED A SERVICE STABILITRAK LIGHT.THIS CAUSED A LOSS OF TRACTION AND I HAD TO SLOWLY BRING THE VEHICLE UNDER CONTROL MANUALLY. THIS CONDITION LASTED A FEW SECONDS AND THEN RETURNED TO NORMAL. THIS HAS HAPPENED SEVERAL TIMES AT HIGHWAY SPEED UP TO THE PRESENT DATE. I TOOK THE VEHICLE TO MY DEALER(KARP BUICK). THEY WERE UNABLE TO REPLICATE THE PROBLEM.THE CONDITION STILL EXISTS. IT ALSO SOMETIMES SHOWS A STABILITRAK NOT READY LIGHT AND CAUSES THE SAME LOSS OF CONTROL.I UNDERSTAND THE BUICK LACROSSE,THE GMC ACADIA AND THE GMC SIERRA HAD SIMILAR PROBLEMS. *JS

    Source: NHTSA WEB SITE
  • 2005 BUICK RAINIER
    - PORT JERVIS, NY

    I RECENTLY WAS DRIVING MY VEHICLE WHEN I REALIZED THE SPEEDOMETER WAS INCORRECTLY WORKING. FOR A FEW DAYS IT WAS ACTING UP THEN STOPPED WORKING ALL TOGETHER. THEN A WEEK OR SO LATER THE GAS GAUGE READS EMPTY WHEN I HAD JUST FILLED IT. I AM VERY CONCERNED WITH THESE MATTERS FOR I USE THIS VEHICLE TO TRANSPORT 3 VERY SMALL CHILDREN AND BOTH ISSUES ARE VERY UNSAFE. I READ NOW THAT THERE ARE SEVERAL OTHER COMPLAINTS WITH THESE MATTERS ALONG WITH SEVERAL OTHER ISSUES WITH THE SAME MAKE OF VEHICLE. I WOULD THINK THAT GM WOULD OFFER A RECALL ON THESE ISSUES BECAUSE THEY ARE BOTH VERY EXPENSIVE TO HAVE FIXED. WHEN I PRICED THE SPEEDOMETER CLUSTER MY MECHANIC WANTED OVER 500.00 TO FIX AND I CURRENTLY CAN NOT AFFORD THESE COSTS DUE TO BEING OUT OF WORK ON MEDICAL LEAVE. *JS

    Source: NHTSA WEB SITE