BUICK Complaints

TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT HE SMELLED OIL COMING FROM THE FRONT END OF THE VEHICLE WHILE PARKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER DID NOT DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 195,111 AND THE CURRENT MILEAGE WAS 195,115.

I PLUGGED MY CELL PHONE INTO THE CAR CHARGER IN THE FRONT CONSOLE. WHEN I RETURNED TO THE CAR AFTER ABOUT 15 MINUTES, IT WAS FILLED WITH SMOKE THAT WAS COMING OUT OF THE CAR CHARGER. I IMMEDIATELY UNPLUGGED THE CHARGER. I TRIED TO START THE CAR AND IT WAS COMPLETELY DEAD. AFTER EXAMINING THE FUSES, I NOTICED THAT THE ONE FOR THE CHARGER AS WELL AS THE ONE FOR THE INTERIOR LIGHTS WAS COMPLETELY MELTED. AFTER FURTHER RESEARCH IT WAS DISCOVERED THAT THE WIRING HARNESS UNDER THE DASH WAS COMPLETELY MELTED - HAD I NOT GONE OUT WHEN I DID, THE CAR PROBABLY WOULD HAVE CAUGHT FIRE. THIS SHOULD NEVER HAVE HAPPENED - THERE SHOULD BE SAFETY FEATURES INT HE VEHICLE TO CUT THE POWER TO THE CHARGER IMMEDIATELY IF THERE IS A SHORT. IT WAS TOWED TO THE DEALER LAST NIGHT. THEY ARE CLAIMING THIS IS NOT COVERED BY WARRANTY THOUGH THIS IS OBVIOUSLY A PROBLEM WITH THE RENDEZVOUS. BESIDES THIS - THE CHECK ENGINE LIGHT HAS BEEN ON TWICE, THE TRANSMISSION IS ABOUT TO GO, THE ALARM SYSTEM NEVER WORKED AS WELL AS THE REMOTE START. THEY SOLD ME A VEHICLE WITH KNOWN ISSUES AND DON'T WANT TO STAND BEHIND IT. I DON'T THINK I WILL EVER BUY A BUICK AGAIN. *TR

TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. WHILE THE VEHICLE WAS IN DRIVE THE CONTACT ATTEMPTED TO SHIFT TO PARK BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT SHUT THE VEHICLE OFF AND TRIED TO RESTART IT BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A TRANSMISSION SHOP. THE TECHNICIAN STATED THAT THE TORQUE CONVERTER, THE INTERNAL SWITCH, THE SHIFT LINKAGE ROD AND THE INTERNAL PARKING ROD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. ..UPDATED 09/04/12 *BF UPDATED 09/07/2012 *JS

MY WIFE WEIGHS 120#. DURING NORMAL DRIVING THE PASSENGER AIRBAG ON AND OFF LIGHT IS ERRATIC AT BEST. ONCE SET TO OFF WHILE DRIVING EVEN BOUNCING UP AND DOWN WON'T TURN THE AIRBAGS BACK ON. *TR

I PARKED THE VEHICLE IN PARKING BAY AT A GAS STATION AND WENT INSIDE. I WAS IN THERE APPROXIMATELY 3 MINUTES AND A GENTLEMAN GAME INTO THE BUILDING AND ASKED DID ANYONE IN THERE OWN A BUICK LACROSSE. I SAID IT WAS MINE, HE TOLD ME IT HAD ROLLED OUT OF THE PARKING BAY TOWARDS HIS MERCEDES, HE HAD STOPPED MY VEHICLE. I SUBSEQUENTLY FOUND I HAD TURNED THE ENGINE OFF WHILE THE VEHICLE WAS IN DRIVE SO THERE WAS NO BRAKING EFFECT. WHERE I HAD PARKED THE PAVEMENT WAS A VERY GENTLE SLOPE SO I DID NOT NOTICE ANY MOVEMENT OF THE VEHICLE WHEN I ALIGHTED FROM IT. THIS MODEL HAS REMOTE WIRELESS KEY SO YOU DO NOT INSERT ANY KEY TO EITHER START OR STOP THE ENGINE. TO START YOU HAVE TO HAVE THE KEY WITHIN THE VEHICLE BE IN EITHER PARK OR NEUTRAL AND DEPRESS THE FOOT BRAKE AND THEN PRESS THE START BUTTON. WHAT I HAVE FOUND IS WHEN TURNING OFF THE ENGINE THE VEHICLE CAN BE IN ANY OF THE FOLLOWING, DRIVE, REVERSE, NEUTRAL OR PARK. SO IF YOU HAPPEN TO BE IN ANYTHING BUT PARK AND THEN TURN OFF THE MOTOR THEN THE VEHICLE IS FREE TO ROLL AWAY WITH THE POSSIBILITY OF IT HITTING SOMETHING OR WORSE STILL HITTING A PERSON. WITH ALL AUTOMATIC VEHICLES I HAVE PREVIOUSLY OWNED YOU NEEDED TO PUT THE VEHICLE IN PARK BEFORE YOU COULD REMOVE YOUR KEY AND AFTER EXITING THE VEHICLE YOU KNEW IT WAS EFFECTIVELY BRAKED AND WAS NOT GOING TO ROLL AWAY. I BELIEVE THIS MATTER NEEDS ADDRESSING BEFORE IT DOES RESULT IN A POSSIBLE FATALITY. TO ALLEVIATE THE POSSIBILITY OF THE VEHICLE MOVING EITHER THE ENGINE/TRANSMISSION MANAGEMENT SYSTEM NEEDS TO BE ALTERED SO THAT YOU MUST PUT THE VEHICLE IN PARK BEFORE TURNING OFF THE ENGINE OR AT THE VERY LEAST THERE SHOULD BE EITHER AN AUDIBLE ALARM OR VISUAL ALARM TO ALERT THE DRIVER THAT THE DRIVER HAS NOT LEFT THE VEHICLE IN A SAFE CONDITION. AFTER CONTACTING THE DEALER IT WAS DETERMINED THIS ANOMALY APPLIED TO ALL OF THESE VEHICLES. *TR

THE POSTS ON THE FRONT RIGHT AND LEFT SIDE RESTRICT VISIBILITY TO A SERIOUS DEGREE. BECAUSE OF THE POST ON THE FRONT RIGHT SIDE OF THE CAR BLOCKING VISIBILITY I HAVE HAD NEAR MISSES, AND ACTUALLY CAUSED ME TO HIT A CURB AND GET A FLAT TIRE. OTHER TIMES I HAVEN'T SEEN PEOPLE ON THE RIGHT SIDE OF MY CAR. THE POST AND MIRRORS SIZE AND LOCATION MAKES IT A VERY DANGEROUS. *TR

WENT TO TURN LEFT FROM A SLOW COAST OFF OF A TWO LANE ROAD INTO A PARKING LOT WITH TRAFFIC COMING FROM OPPOSITE DIRECTION. THE STEERING GOT REALLY TIGHT AND I NEEDED MAXIMUM FORCE FROM MY ARMS TO TURN THE WHEEL TO GET THE CAR OUT OF THE WAY OF AN ONCOMING VEHICLE THAT HAD TO QUICKLY APPLY BRAKES TO AVOID HITTING ME. I HAD JUST GOT TWO NEW TIRES WHEN THE EVENT OCCURRED AND SPENT THE NEXT 10 MONTHS WITH TWO MORE TIRES THINKING THE TIRE STORE HAD MESSED UP THE STEERING . THEY LOOKED IT OVER TWICE AND COULDN'T FIND ANY ISSUES. THE STEERING BECAME SO THE TIGHTNESS WAS FELT MOSTLY GETTING INTO PARKING SPACES AT SLOW SPEEDS. THEN, I ALMOST HIT A PARKED CAR THE FIRST WEEK OF JUNE WHEN TURNING LEFT AGAIN FROM NOT BEING ABLE TO TURN THE WHEEL, SO I TOOK IT TO THE DEALER WHERE THEY DIAGNOSED A FAILED STEERING PUMP AND A LEAK IN THE STEERING RACK. GMC PAID FOR THE PARTS AND I PAID $700.00 FOR THE LABOR. *TR

I NARROWLY AVOIDED 2 ACCIDENTS RECENTLY WHEN I WAS UNABLE TO TURN MY VEHICLE INTO DRIVEWAYS WITH VEHICLES COMING IN THE OPPOSITE DIRECTION. THE STEERING WHEEL WOULD NOT TURN. THE SERVICE MANAGER AT THE BUICK DEALERSHIP SAID THAT IT WAS A POWER STEERING FAILURE. *TR

TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 7,700.

TL* THE CONTACT OWNS A 2007 BUICK RAINIER. THE CONTACT STATED THAT THE STEERING WHEEL EMITTED A SQUEAKING NOISE WHILE TURNING. THE NOISE WAS ALSO PRESENT WHILE DRIVING OVER BUMPS OR POTHOLES. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER THEY STATED THAT THERE WAS NO NOISE. THE FAILURE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 68,000. UPDATED 08/28/12*LJ UPDATED 08/30/12 UPDATED 09/04/2012 *JS