BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 BUICK LESABRE- HARBOR BEACH , MI
TL* THE CONTACT OWNS A 2004 BUICK LESABRE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THERE WAS A BURNING ODOR IN THE VEHICLE. TWO HOURS LATER, THE CONTACT DISCOVERED A BURNED HOLE ON THE REAR OF THE FRONT DRIVER'S SEAT. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS DIAGNOSED AS THE WIRES FROM THE HEATED SEAT WARMER BEING FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000. UPDATED 4/2/12 *CN THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. 04/16/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 BUICK LACROSSE- BUFFALO, NY
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE, THE VEHICLE ACCELERATED ABNORMALLY. THE BRAKES WERE APPLIED BUT FAILED TO STOP THE VEHICLE AS THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO SEVERAL OTHER VEHICLES. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED A COLLISION SHOP. THE DEALER WAS CONTACTED AND STATED TO THE CONTACT THAT THEY WERE GOING TO INSPECT THE EVENT DATA RECORDER BOX THAT WAS LOCATED INTO THE VEHICLE. THE DIAGNOSIS WAS THAT THE VEHICLE WAS TRAVELING 60 MPH. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LESABRE- MOBILE, AL
THE SPEEDOMETER WOULD SHOW LOWER SPEED THAN I WAS GOING, THEN IT WOULD NOT WORK AT ALL. THE TEMP. GAGE WOULD GO PAST HOT, THEN PEG OUT. REPLACED VEHICLE SPEED SENSOR DID NOT FIX. REPLACED TEMP. SENSOR DID NOT FIX. *TR
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- TICONDEROGA, NY
A COUPLE MONTHS AGO IT STALLED, WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING IT. THERE WERE NO ENGINE LIGHTS ON. THIS HAPPENED TO ME A COUPLE TIMES AND TO MY HUSBAND. IT TAKES ABOUT 2-3 MINUTES BEFORE YOU CAN START IT. THE ENGINE LIGHT WILL COME ON WHEN IT STALLS, BUT GOES OFF WHEN STARTED. WITHOUT THE ENGINE LIGHT ON, THERE IS NO THE CODE TO FIND OUT WHAT IS WRONG. ONE TIME IT STALLED AND WHEN STARTED, THE ENGINE LIGHT STAYED ON.. MY HUSBAND TOOK IT TO THE GM DEALER AND WE WERE TOLD IT WAS THE BATTERY. WE BOUGHT BRAND NEW BATTERY AND INSTALLED IT. SAME DAY THE CAR WOULD STALL. I HAVE READ MANY STORIES ABOUT THIS PROBLEM WITH THE 2005 BUICK LACROSSE. PEOPLE SEEM TO HAVE MULTIPLE PROBLEMS IT COULD BE, BUT WHEN REPLACING PARTS DOESN'T FIX THE STALLING PROBLEM. I CALLED GM AND GOT A CASE NUMBER. WE ARE TOLD TO KEEP DRIVING IT UNTIL THE ENGINE LIGHT STAYS ON SO WE CAN GET A DIAGNOSIS. WHEN THE CAR STALLS AT 20 MPH OR 55 MPH, YOU HAVE NO CONTROL OF THE VEHICLE. GM WON'T DO ANYTHING UNTIL THERE IS A DIAGNOSIS. I ASKED GM IF I COULD GET A LOANER CAR UNTIL MY CAR IS FIXED AND THEY JUST SAY THE WARRANTY IS OVER, OR IT IS A SEVEN YEAR OLD CAR, AND OF COURSE WON'T DO ANYTHING UNTIL IT ISDIAGNOSED.?? IT IS VERY DANGEROUS, ESPECIALLY IF NO WARNING LIGHTS COME ON. I DON'T DARE TO DRIVE IT. MY HUSBAND IS THE ONLY ONE WHO DRIVES IT. WE HAVE ANOTHER VEHICLE, WHICH IS GAS HOG THAT I HAVE TO DRIVE. I CAN'T AFFORD A NEW CAR. I ALSO CAN'T AFFORD TO KEEP BUYING PARTS THAT DON'T FIX THE PROBLEM.MY CAR IS PAID OFF. I AM DISABLED AND CAN'T WORK. JUST WAITING NOW FOR DISABILITY BENEFITS. MY CAR HAS LOW MILEAGE AND IS IN PERFECT CONDITION. I AM UNABLE TO DRIVE MY CAR THAT IS REGISTERED AND INSURED AND GM WILL NOT HELP ME. I THINK IT IS DANGEROUS TO TELL US TO DRIVE THE CAR UNTIL A ENGINE LIGHT COMES ON. ANY RESOLUTIONS? *TR
Source: NHTSA WEB SITE -
2004 BUICK RENDEZVOUS- BRODHEADSVILLE, PA
I WAS IN A HEAD ON COLLISION HITTING A CAR THAT RAN A STOP SIGN OFF A HIGHWAY. HE WAS TRAVELING AT A HIGH RATE OF SPEED. NO AIRBAGS DEPLOYED. THE ENTIRE FRONT END WAS PUSHED INTO ME CAUSING EXTENSIVE INJURIES TO BOTH KNEES AND LEFT SHOULDER BECAUSE THE SEAT BELT DID LOCK UPON IMPACT. *TR
Source: NHTSA WEB SITE -
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1998 BUICK PARK AVENUE- WEST BEND, WI
FUEL PRESSURE IS INCORRECT, STALLING, HIGH AND LOW RPMS, AT STOP SIGN, INCLUDING AND NOT LIMITED TO START, DRIVING, ETC. PLEASE HELP!. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2002 BUICK REGAL- TORONTO, NY
LOSS OF LIGHTING ON INSTRUMENT CLUSTER AND REAL TAIL LIGHTS. DURING VEHICLE START IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT RECEIVING ELECTRICAL POWER. THE FUSE BOX WAS INSPECTED AND THE 15 AMP FUSE WAS BLOWN. IMMEDIATE REPLACEMENT RESULTED IN REPETITIVE BLOWN FUSES. *TR
Source: NHTSA WEB SITE -
2005 BUICK RENDEZVOUS- BRIGHTON, CO
A FUEL LEAK OCCURRED WHILE IDLING WITH THE GAS RUNNING BACK TOWARD AND UNDER THE DRIVER NEAR THE CATALYTIC CONVERTER. THIS COULD HAVE CAUSED A MAJOR FIRE AND LOSS OF LIFE / WIFE. THE BUICK MECHANIC FOUND NO O RING IN THE UNIT. IT WAS NOT LISTED AS A GM / BUICK RECALL AND THEY REFUSED TO TAKE RESPONSIBILITY FOR THE COST. AN INTERNET CHECK FOUND IT TO BE A NHTSA RECALL (07E021000.) AS AN "AFTERMARKET EQUIPMENT BY MADE BY DELPHI." IN CALLING DELPHI AT 877-411-8770, THEY DENIED RESPONSIBILITY AND LIABILITY TO REPLACE IT. WHEN QUESTIONED THE CUSTOMER SERVICE REPRESENTATIVE NOTED HE GETS "5 OR 6 CALL DAY ABOUT THIS DEFECTIVE PART." *TR
Source: NHTSA WEB SITE -
2001 BUICK LESABRE- CARY, NC
ANOTHER VERY COMMON DEFECT WITH MULTIPLE YEAR BUICKS BESIDES THE WINDOW REGULATORS THAT BUICK REFUSES TO ADMIT FAULT AND REFUSES TO DO ANYTHING ABOUT THEM. THIS IS ABOUT THE DASH COVERING PULLING AWAY FROM THE WINDSHIELD AND LIKELY CAUSE AIR BAG TO DISCHARGE AND SOON WILL OBSTRUCT VISION THROUGH THE WINDSHIELD. BOTH OF THESE ITEMS ARE VERY COSTLY TO REPAIR AND GN/BUICK HAS OFFERED NOTHING AS FAR AS I KNOW TO ANYONE. I WILL NOT BUY ANOTHER ONE. I HAVE HAD TO REPLACE POWER STEERING HOSE AT 60,000 AND AN AXLE AT 90,000 AND A TIE ROD AT 50,000. AND THEY WONDER WHY SALES FROM JAPAN ARE BOOMING?? *TR
Source: NHTSA WEB SITE -
2006 BUICK TERRAZA- NORTH CHARLESTON, NC
TL* THE CONTACT OWNS A 2006 BUICK TERRAZA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR WOULD UNLOCK AND OPEN WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE