BUICK Complaints

TL* THE CONTACT OWNS A 2004 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES FAILED. IN ADDITION, THERE WAS A STRONG ODOR OF FUEL EMITTING FROM INSIDE THE VEHICLE. THE DEALER DIAGNOSED THAT A FUEL LINE WAS RUSTED BUT HE WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE FOR THE INSTRUMENT GAUGES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 70,000.

I FIRST NOTICED THE PROBLEM WITH THE SPEEDOMETER A COUPLE OF YEARS AGO, IN 2009. THE WEATHER WAS COLD, AND I ATTRIBUTED IT'S DISFUNCTION TO THE COLD. THEN THE OTHER GAUGES STARTED TO SHOW MALFUNCTION. WHEN IT GOT TO THE POINT THAT NONE OF THE GAUGES WERE CORRECT, I WENT TO TWO GM DEALERS AND RECEIVED NO CONCERN FROM EITHER OF THEM. THEY DID NOT EVEN ACKNOWLEDGE THAT THEY KNEW OF A PROBLEM. I HAD TO PAY $400 TO REPLACE THE DASH CLUSTER. ABOUT THIS TIME I RECEIVED A LETTER FROM CHEVROLET REGARDING THE RELAY RESISTOR OR WIRING CONNECTOR ON MY SILVERADO, SAYING THEY COULD OVERHEAT AND THE HVAC BLOWER MIGHT NOT FUNCTION. I WAS GIVEN 10 YEARS FROM DATE OF PURCHASE OR 150,000 MILES, WHICHEVER OCCURRED FIRST, TO HAVE THIS CORRECTED IF NECESSARY. I CALLED GM AND ASKED WHY THEY WOULD EXTEND THE WARRANTY ON THE TRUCK BUT WOULD NOT EVEN ACKNOWLEDGE THE PROBLEM WITH THE BUICK. AGAIN, NO CONCERN WAS SHOWN. THE PERSON I SPOKE TO WAS IN THE PHILIPPINES! WHY WOULD SHE CARE? WE'RE ASKEDTO BUY AMERICAN, BUT WE HAVE TO TALK TO SOMEONE IN THE PHILIPPINES WHEN THERE'S A PROBLEM! ALSO, I'VE HAD NOTHING BUT PROBLEMS WITH THE LIGHTS, ALL OF THEM, INSIDE AND OUT. COULDN'T TELL YOU HOW MANY I'VE HAD TO CHANGE! AT THE PRESENT TIME, WE HAVE NO RADIO AND HEATER LIGHTS. GOODBYE GM, HELLO HONDA! *TR

SUBSTAINED A FLAT TIRE ON JAN 18TH 2011 AND WHEN I WENT TO LOOK FOR THE SPARE IT WAS NOT THERE. CALLED DEALER AND I WAS TOLD THE SPARE WAS OPTIONAL ON THE 2010 ENCLAVE CX I BROUGHT NEW. HOW MANY ENCLAVE DRIVER REALIZE THEY DO NOT HAVE A SPARE? *TR

I WAS EXITING THE FREEWAY AND STARTED TO TOUCH THE FRONT WINDOW BUTTON DOWN BUT IT WAS THE REAR WINDOW BUTTON AND IMMEDIATELY THE WHOLE CAR STARTED THIS SHAKING AND VIBRATING. I WAS SHOCKED AND SHOOK-UP BY THIS EVENT AND IMMEDIATELY PULLED OVER TO THE SIDE.LUCKILY, DOWN THE ROAD A BIT, I SAW A BUICK DEALERSHIP AND PROCEEDED TO IT. THE SERVICE MGR. TOLD ME BUICK IS AWARE OF THIS PROBLEM WHICH HE CALLED "WIND ABATEMENT".ONE OF HIS ASSOCIATES EVEN ASKED ME IF HE COULD COME WITH ME SO HE COULD WITNESS THIS EVENT. SO WE DID GO BACK TO THE FREEWAY,LET REAR WINDOW DOWN, AND HE WITNESSED IT HIMSELF.THE BUICK DEALER DENIED ANY DEFECTS IN THE CAR AND ADVISED ME TO CRACK A FRONT WINDOW ABOUT AN INCH, THEN LET THE REAR WINDOW DOWN. THIS WHOLE EPISODE HAS LEFT ME IN A STATE OF SHOCK AND NOT KNOWING IF THIS VEHICLE IS SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2006 BUICK LUCERNE WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE 235/55/17. WHILE AT A TIRE SHOP FOR A TIRE ROTATION, THE TECHNICIAN ADVISED THE CONTACT THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES WERE EXTREMELY BALD AND THE REAR DRIVER AND PASSENGER SIDE TIRES WERE EXTREMELY WORN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED NO ASSISTANCE COULD BE PROVIDED UNTIL FURTHER WEAR OCCURRED. THE TIRES WERE NOT REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 19,940. THE VEHICLE FAILURE MILEAGE WAS 46,200. UPDATED 02/14/12*LJ THE CONSUMER STATED THE TIRES WERE WEARING EXCESSIVELY. UPDATED 02/24/12

TL* THE CONTACT OWNS A 1995 BUICK LESABRE. THE CONTACT WAS DRIVING 25 MPH WHEN THE BOLTS THAT HELD THE STEERING BOX TO THE FRAME FRACTURED, CAUSING LIMITED CONTROL OF THE STEERING. THE VEHICLE WAS DRIVEN SLOWLY TO THE DEALER WHO ADVISED THE CONTACT THAT THE BOLTS WERE FRACTURED BUT THE TECHNICIAN ALSO ADVISED THAT THEY WOULD NOT MAKE ANY REPAIRS DUE TO THE AGE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DRILLED A NEW HOLE REPLACED THE OLDER BOLTS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.

IN JUST A FEW WEEKS THE DASH BUCKLED UP ALMOST SIX INCHES BETWEEN THE STEERING WHEEL AND THE WINDSHIELD. CONTACTED GM/BUICK AND THEY GOT THE LOCAL DEALER ON THE PHONE WITH US. NEITHER WOULD DO A THING EXCEPT GIVE ME A QUOTE OF $1000 FOR REPLACEMENT. AFTER CHECKING SEVERAL FORUMS ON THIS ISSUE, IT APPEARS THERE IS A DEFINITE DESIGN/MANUFACTURING PROBLEM THAT GM REFUSES TO ACKNOWLEDGE. PRIOR TO THIS THE CAR HAD BEEN GARAGE KEPT AND THE INTERIOR DETAILED TO KEEP THINGS LIKE THIS FROM OCCURRING. JUST WAIT UNTIL THE AIRBAG DEPLOYS WHILE SOMEONE IS DRIVING AND IS KILLED OR GRAVELY INJURED. SUCH A SHAME THIS KIND OF SITUATION NEEDS TO OCCUR BEFORE SOMETHING IS DONE!

THIS LATEST SERIES OF INCIDENTS OCCURRED WHILE BRAKING HARD. THE ANTI LOCK BRAKING SYSTEM FAILED WITH A GRINDING SOUND OCCURRING. THE "ANTI LOCK" BRAKE LIGHT GOES ON, THE "TRAC OFF" LIGHT GOES ON AND THE "SERVICE VEHICLE SOON" LIGHT GOES ON. SINCE THIS INCIDENT, BOTH WHILE BRAKING AND WHEN I'M NOT BRAKING I WILL HEAR THE GRINDING SOUND AND THEN THE LIGHTS MIGHT GO ON AND STAY ON TILL THE CAR IS SHUT OFF. THIS PROBLEM HAS BEEN GOING ON FOR ABOUT 2 WEEKS AND HAPPENS ON MOST OF MY DRIVING TRIPS. ABOUT A YEAR AGO THE SAME PROBLEM OCCURRED AND IT TOOK TILL MAY TO DETERMINE THAT IT WAS A FAULTY WIRE HARNESS ON THE LEFT SIDE OF THE CAR. I ONLY FOUND THIS SOLUTION BY GOING ON THE INTERNET. THE DIFFERENCE BETWEEN THE TWO SETS OF INSTANCES IS THAT TURNING LEFT AND SLOWING DOWN TRIGGERED THE ISSUE FROM A YEAR AGO WHILE THERE SEEMS TO BE NO TRIGGER FOR THE CURRENT SERIES OF ANTI LOCK FAILURES. IT SEEMS THAT MANY INDIVIDUALS HAVE HAD THIS PROBLEM AND WHEN IT KICKS IN WHILE BRAKING IT TAKES LONGER TO STOP THE CAR. I WOULD THINK THAT THIS IS A SAFETY HAZARD AND SHOULD REQUIRE A FULL INVESTIGATION BEFORE SOMEBODY GETS HURT.

TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE MULTI FUNCTION SWITCH EXPERIENCED AN INTERNAL SHORT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,300. UPDATED 02/15/12*BF

I PURCHASED 2011 BUICK REGAL 2011 CXL TURBO #7. SINCE THEN, I HAVE EXPERIENCED SERIOUS DIFFICULTIES WITH AM/FM/XM STEREO SYSTEM WITH NAVIGATION AND 40GB HARD DRIVE IT IS PROBLEMATIC, AND IT WAS CHALLENGING TO GET ADEQUATE DIRECTIONS, BECAUSE OF ITS POOR QUALITY OF MAP DATA. A TRIP TAKEN TWICE A YEAR I FELT A BUILD IN NAVIGATION SYSTEM WOULD BE MORE SECURE AND ACCURATE. ROAD NETWORK ATTRIBUTES ARE CONTAINED IN THE MAP DATABASE THE MAP DATABASE DID NOT INCLUDE DATA FOR OLD CONSTRUCTED AREAS OR LONG TERM POINT OF INTEREST. THIS IS A SAFETY ISSUES FOR THE DRIVER AND OCCUPANTS. I WAS GIVEN WRONG DIRECTIONS AND DIRECTED TO FAR LOCATION WHEN A CLOSER LOCATION WAS AVAILABLE SINCE UPDATED INFORMATION WAS NOT INCLUDED. *TR