BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 BUICK RIVIERA- EL DORADO, AR
I HAVE A 1997 BUICK RIVIERA THAT HAS A SECURITY LIGHT PROBLEM. I TRY TO CRANK THE CAR AND SOMETIMES IT WILL CRANK OTHER TIMES IT WONT. I AM A YOUNG MALE THAT NORMALLY TRAVELS BACK AND FORTH TO WORK BUT SOME MORNING'S ALL I CAN DO IS PRAY. IT NEVER REALLY BOTHERED ME BEFORE I HAVE BEEN TOLD THAT I HAVE THE PATIENCE OF A SLUG. BUT TODAY I WAS PULLED OVER BECAUSE THE BRAKE LIGHT IN MY WINDOW WAS OUT LONG STORY SHORT. I ASKED THE OFFICER IF I COULD LEAVE THE CAR RUNNING BECAUSE OF THE SECURITY PROBLEM WHILE HE CHECKED MY PAPER WORK INSURANCE REGISTRATION ETC. HE STATED FOR BOTH OF OUR MIND STATES IT WOULD BEST IF I TURNED OFF THE MOTOR. I DID AS I WAS ASKED THE OFFICER RETURNED TO THE CAR TO DELIVER MY DRIVERS LICENSE INSURANCE ETC. HE GAVE ME A WARNING TO GET THE LIGHT REPLACED THEN LEFT MEAN WHILE FOR THE NEXT HOUR AND A HALF. HE RETURNED AROUND 45 MINUTES LATER. I AM ON THE SIDE OF THE HIGHWAY I TRIED CLEANING THE KEY WITH A DRY RAG LETTING THE KEY SET IN THE IGNITION UNTIL THE LIGHT TURNED OFF. I EVEN UNPLUGGED THE NEGATIVE SIDE OF THE BATTERY CABLE TO LET THE COMPUTER RESET ITS SELF. I WENT TO GM AND HAD A KEY MADE FOR THE CAR BECAUSE MY FIRST KEY HAD THE RUBBER TIP REMOVED. SO I FIGURED I WOULD GET A NEW KEY MADE FOR THE CAR AS WELL AS A NEW KEY PAD EVERYTHING WORKED FINE FOR A DAY OR TWO. I CALLED GM THE MANAGER ASKED ME TO COME BACK IN AND STATED THAT MAYBE THE KEY WAS UNDER CUT BECAUSE THEY HAD JUST PURCHASED A NEW KEY CUTTING MACHINE AND WERE STILL WORKING OUT THE BUGS. THE CAR STARTED FINE SECURITY LIGHT CAME ON WHILE I WAS DRIVING AND I JUST DID NOT LET IT BOTHER ME FOR A WHILE. NOW IM INFORMING YOU GUYS BECAUSE MY OTHER CAR WAS TOTALED BY A HIT AND RUN DRIVER WHILE IT WAS ON THE SIDE OF THE ROAD ABOUT TWO WEEKS AGO I LEFT IT TO PUT AIR IN THE SPARE TIRE. I HOPE THAT WE CAN COME TO A SOLUTION TO THIS PROBLEM BEFORE ITS TO LATE FOR ME OR ANYONE ELSE. *TR
Source: NHTSA WEB SITE -
2008 BUICK ENCLAVE- SHERMAN, IL
STEERING COLUMN MAKES A CLICKING AND SQUEAKING SOUND WHEN TURNING. ALSO, WHEN SLOWING DOWN TO TURN AND AT COMPLETE REST, THE POWER STEERING GOES OUT, MAKING IT DIFFICULT TO TURN. WE WERE TOLD BY THE DEALER IN OUR AREA THAT THERE WERE SEVERAL COMPLAINTS ON THIS ISSUE AND HE THOUGHT A RECALL WOULD BE ISSUED, SOON. *TR
Source: NHTSA WEB SITE -
1999 BUICK REGAL- CADYVILLE, NY
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A FIRE STARTED IN THE ENGINE. THE FIRE DESTROYED THE VEHICLE. THE CONTACT STATED THAT THE FIRE BEGAN FROM DROPS OF ENGINE OIL ON THE EXHAUST MANIFOLD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 08V118000 (ENGINE AND ENGINE COOLING) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED TO THE CONTACT THAT DUE TO THE FIRE AND BECAUSE THE VEHICLE WAS PRE-OWNED THERE WAS NOTHING THEY COULD DO TO ASSIST WITH THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/20/12*LJ UPDATED 01/20/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 BUICK CENTURY- ANDERSON, IN
ELECTRONIC ODOMETER LIGHT FAILED. THEREFORE ONE CAN NOT READ THE ODOMETER. FROM TALKING WITH THE SERVICE TECH AT THE BUICK DEALERSHIP IN ANDERSON, INDIANA HE SAID IT IS A COMMON OCCURRENCE. SOUNDS LIKE A PROBLEM THAT SHOULD BE COVERED BECAUSE OF A DEFECTIVE PART. HE TOLD ME THE COST TO GET A NEW ODOMETER TO IS AROUND $250 TO $300. THE ODOMETER STILL OPERATES IT JUST CAN NOT BE READ BECAUSE THE LED LIGHT WENT OUT. THE LED LIGHT CAN NOT BE REPLACED ACCORDING TO THE TECHNICIAN THE WHOLE UNIT HAS TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2003 BUICK LESABRE- NAPLES, FL
THE DASHBOARD IS WARPED AND IS SEPARATED FROM ITS FRONT ATTACHMENT CHANNEL THEREBY EXHIBITING A GAP. THIS CONDITION WAS OBSERVED ONE DAY, WHICH WAS NOT ASSOCIATED WITH ANY KIND OF ACCIDENT OR OTHER UNUSUAL EVENT. THE POTENTIAL EFFECTS FROM THIS RESULTANT CONDITION NEED TO BE EVALUATED AND FIXED BY THE MANUFACTURER THROUGH A RECALL, ESPECIALLY IF SAFETY COULD BE AFFECTED. THE CAR HAS BEEN NOMINALLY GARAGED THROUGHOUT ITS LIFE. THE CAR HAS BEEN USED ONLY (99.9%) BY ITS RETIRED OWNERS. *TR
Source: NHTSA WEB SITE -
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2003 BUICK RENDEZVOUS- NEW BERN , NC
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING IN REVERSE LESS THAN 10 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HEARD A NOISE EMITTING FROM THE FRONT END OF THE VEHICLE AND SUDDENLY THE FRONT PASSENGER 'S SIDE TIRE BEGAN TO SPIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE FAILURE RECURRED NUMEROUS TIMES WHENEVER TURNING THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. KMJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BUICK LACROSSE- NEW BRIGHTON, PA
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH A MANUAL RELEASE MECHANISM FOR ACCESSING THE TRUNK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500 MILES.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LUCERNE- MCDONOUGH, GA
2011 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A SHIFT CONTROL LINKAGE *TGW THE CONSUMER STATED THE VEHICLE HAD A HISTORY OF JERKING WHEN THE ENGINE SHIFTED AND THE MOTOR MOUNT WAS FOUND TO BE BROKEN.
Source: CONSUMER LETTER -
2010 BUICK LUCERNE- CROOKSVILLE, OH
2010 BUICK LUCERNE. CONSUMER STATES PROBLEM WITH VEHICLE ACCELERATING RAPIDLY ON ITS OWN. *TGW THE CONSUMER STATED THE SUDDEN ACCELERATION HAPPENED WHEN THE CRUISE CONTROL WAS ON AND OFF. THE CONSUMER STATED THE SUDDEN ACCELERATION HAS HAPPENED AT LEAST 15 TIMES; ONCE WHILE PULLING INTO HIS GARAGE, SEVERAL TIMES ON THE INTERSTATE AND SEVERAL TIMES IN HEAVY CITY TRAFFIC. THE DEALER STATED THE FLOOR MAT BECAME TRAPPED UNDER THE ACCELERATOR. HOWEVER, THE CONSUMER DISAGREED WITH THAT THEORY. *JB
Source: CONSUMER LETTER -
1998 BUICK REGAL- MECHANICSBURG, PW
1. RIGHT SIDE CORNERING LAMP IS INOPERATIVE DESPITE REPLACING BULB, SOCKET AND EVEN ENTIRE RIGHT SIDE HEADLAMP HOUSING ASSEMBLY WITH ALL NEW WIRING AND BULBS IN IT (NOT THE TURN SIGNAL BECAUSE THAT WORKS AND SO DO ALL HEADLIGHT FUNCTIONS I.E. HIGH/LOW BEAM). 2. WHEN ABOVE ISSUE STARTED CAR SUDDENLY STARTED SHUTTING OFF WHENEVER TURN SIGNALS WHERE USED WHEN PASSING OR TRYING TO ENTER HIGHWAY ON ENTRANCE RAMP REGARDLESS OF IF WE WERE SPEEDING UP OR SLOWING DOWN. IT HAS ALSO HAPPENED AT A COMPLETE STAND STILL WHILE LOCAL MECHANIC WAS INVESTIGATING COMPLAINT REGARDING ALL THE ABOVE AND HE IS STILL NOT ABLE TO FIND THE CAUSE. I AM AFRAID TO LET MY FAMILY RIDE IN THIS VEHICLE AND I AM AFRAID IT WILL COST US A FORTUNE TRYING TO FIGURE OUT WHAT IS CAUSING THIS UNSAFE ISSUE! *TR
Source: NHTSA WEB SITE