BUICK Complaints
View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 BUICK ENCLAVE- SEETER PARK, TX
TL* THE CONTACT OWNS A 2008 BUICK ENCLAVE. THE CONTACT STATED THAT THERE WAS A WATER LEAK IN THE FRONT AND REAR ENDS OF THE VEHICLE. AS A RESULT, THE ELECTRICAL SYSTEM WAS DAMAGED. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 12,770.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK RAINIER- MCBEE, SC
ONE SUNDAY MORNING. TURNED CAR OFF AND HEARD A HUMMING SOUND COMING FROM UNDER THE HOOD ON THE DRIVER SIDE. FRIEND AT CHURCH THOUGHT IT SOUNDED LIKE THE ABS MODULE RUNNING. REMOVED THE FUSE, CUTTING OFF ABS MODULE. WAS ADVISED BY FRIEND TO REPLACE FUSE WHEN WE WENT TO LEAVE CHURCH BUT TO TAKE OUT WHEN WE GOT HOME OR THE BATTERY MIGHT GO DEAD. HE SAID GET IT TO A DEALERSHIP ASAP. I TOOK THE RAINIER TO JOHN NEWSOME SUPERSTORE IN HARTSVILLE, SOUTH CAROLINA. I SPOKE TO SHOP FOREMAN AND HE AGREED IT WAS THE ABS MODULE. COST TO REPLACE WAS $1200 AND BEING UNEMPLOYED AND MY WIFE ONLY ONE WORKING. A MECHANIC SAID IT WAS STILL OK TO DRIVE WITHOUT ANTI LOCKING BRAKES. HE WAS ASE CERTIFIED AND TOLD ME TO STAY MY DISTANCE FROM OTHER CARS IN THE RAIN AND NOT TO DRIVE ON THE SNOW. NOTHING ABOUT SLAMMING ON THE BRAKES. THAT'S JUST WHAT HAPPEN, ON OCTOBER 25/ 2011 I TOP A HILL AROUND 9PM AT NIGHT RUNNING THE SPEED LIMIT. THE HILL IS POINTED AND AS YOU TOP THE HILL YOU CAN NOT SEE WHAT IS IN FRONT OF YOU UNTIL YOU START DOWN THE HILL. ONCE THE RAINIER STARTED DOWN THE HILL, IN THE MIDDLE OF THE ROAD STOOD A LARGE DEER. I HAD TO MAKE A SPLIT DECISION AND THAT DECISION WAS TO HOLD THE STEERING WHEEL STRAIGHT AT THE DEER AND APPLY THE BRAKES. WHEN I HAD APPLIED THE BRAKES THE REAR END OF THE RAINIER STARTED TO GO AROUND ON THE DRIVERS SIDE. I NEVER TURNED THE STEERING WHEEL, BUT AS THE REAR OF THE CAR STARTED GOING AROUND THE DRIVER SIDE IT FORCE THE CAR TO GO FORWARD INTO AN EMBANKMENT, AIR BAG DID NOT DEPLOY. THE CAR FLIP OVER AND SLIDE UPSIDE DOWN, DOWN THE ROAD. WHEN THE RAINIER CAME TO A STOP, I UNBUCKLED MY SEATBELT AND FEEL TO WHAT WAS THE ROOF. COULD NOT OPEN ANY DOORS OR GET ANY WINDOWS DOWN BUT YET THE RADIO WAS STILL PLAYING AND THE MOTOR WAS OFF. I CLIMBED OUT THE PASSENGER SIDE REAR WINDOW, WHICH BROKE DURING THE ACCIDENT. *TR
Source: NHTSA WEB SITE -
2000 BUICK PARK AVENUE- OSHKOSH, WI
TL* THE CONTACT OWNS A 2000 BUICK PARK AVENUE. WHILE PARKED, THE CONTACT ATTEMPTED TO EXTEND THE FRONT DRIVER SIDE SEAT BELT TO BUT IT WOULD NOT EXTEND. THE FRONT PASSENGER SIDE SEAT BELT ALSO WOULD NOT EXTEND. THE FAILURE RECURRED INTERMITTENTLY BUT WITH TIME, BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 1/20/12 *CN UPDATED 02/01/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 BUICK LESABRE- AKRON, OH
THE WINDSHIELD WIPERS INTERMITTENTLY STOP WORKING. MULTIPLE AND CONTINUING FAILURES. *TR
Source: NHTSA WEB SITE -
2005 BUICK LACROSSE- JOHNSTOWN, PA
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT WAS DRIVING 45 MPH WITH THE HEADLIGHTS ACTIVATED WHEN THE HEADLIGHTS BEGAN TO FAIL INTERMITTENTLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 BUICK LACROSSE- JOHNSTOWN , PA
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, SUDDENLY THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD WHERE THE HIGH BEAM HEADLIGHTS WERE ENGAGED WHICH ALLOWED THE CONTACT TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS RELATED TO THE FAULTY BODY CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 BUICK LACROSSE- ALPHARETTA, GA
DATE OF REPAIR 02/16/2011 MILEAGES: 039610 REPLACED LEFT AND RIGHT OUTER TIE RODS, DISCOVERED WORN WHEN THEY BALANCED BOTH SIDES. THERE WAS ALWAYS A CLUCKING NOISE IN THE STEERING WHEN I TOOK IT IN FOR REPAIR. AFTER THE REPAIR IT STILL RETAIN THE CLUCKING NOISE AND SO DECIDED TO GO ON LINE AND MUCH TO MY SURPRISE THERE WERE MANY COMPLAINTS ABOUT THIS CLUCKING NOISE IN THE STEERING COLUMN. WHAT I WANT TO KNOW IS THERE SOMETHING BEING DONE ABOUT THIS DEFECTIVE AND IS IT LIFE THREADING. WILL THE GOVERNMENT FORCE A RECALL TO FIX THE PROBLEM. THANK YOU *TR
Source: NHTSA WEB SITE -
2005 BUICK TERRAZA- ADENA, OH
WHILE DRIVING DOWN THE ROAD THE REAR DOOR ALARM STARTED SOUNDING AND THE REAR POWER SLIDING DOOR BEGAN TO OPEN. PULLED THE CAR OVER SHUT THE DOOR AND LOCKED IT. *TR
Source: NHTSA WEB SITE -
1995 BUICK LESABRE- MUNFORDVILLE, KY
TL* THE CONTACT OWNS A 1995 BUICK LESABRE. THE CONTACT STATED THAT WHILE SITTING IN HE VEHICLE WHILE PARKED, THE PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED HAPHAZARDLY AND A CHILD WAS INJURED FROM THE AIR BAG DEPLOYMENT. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC STATED THAT THE ENTIRE AIR BAG SYSTEM NEEDED TO BE REPLACED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 196,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 BUICK LESABRE- VALPARAISO, IN
TL* THE DRIVER OWNS A 2001 BUICK LESABRE. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 30 MPH WHEN THE REAR DRIVER'S WINDOW DROPPED DOWN INTO ITS DOOR PANEL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE