BUICK Complaints

I found where there was a recall on 2019 Buick and mine was not listed. It is doing what I have read about the recall. The transmission is shuttering at low speeds.

We have two problems what we would call safety issues. First, all the sound in the vehicle was lost which included safety belt warning alarm, turn signal bells, door open alarms, etc. We were told by the dealership that it was a faulty amplifier. Secondly, the sunroof opened by itself, and is locked in the open position which makes the vehicle undrivable due to weather conditions and makes it an easy target for theft. The vehicle was locked and parked in our driveway when we noticed the sunroof was open. We know this occurred on it's own as we had just washed the vehicle and locked the doors. The next day we found the sunroof open and the doors still locked. This is a computer software issue within the vehicle as these issues occurred within a matter of days of each other. The sunroof opening on its own is a safety issue as a unsecure car is a problem, opening during traveling in a storm is a real threat to driving conditions. During our investigations we have found other cases the same as ours.We have reached out to GMC and we were told no recalls have been issued and to file a complaint with NHTSA and our state Attorney General. Our vehicle has been sitting at the dealership since August 5th, waiting on back ordered parts with no anticipated delivery date for those parts. This is not a dealership issue but rather a manufacturer design defect. Buick has not taken any interest or responsibility for this issue as the vehicle was out of warranty recently. This 2020 vehicle only has 55,000 miles. I have a 60-mile roundtrip commute to my job at a local hospital and have been without a vehicle since July 28th. This issue is not due to any neglect on our part and the cost so far is over $3,000. Buick should be responsible for their design and poor engineering as this has the potential to cause an issue if this happens while the vehicle is moving. The safety bells are an added reminder to buckle up and if they are not working it is a safety issue for those in the vehicle.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Turbo has cracked like multiple other encores covered under a recall N232395330 id like to know why my car is not covered but the others are??

I was notified via USPS mail by GM 06/2023 regarding a recall (N232404980 / 23V334) & parts not being currently available. I received a follow-up USPS mail by GM 03/2024 regarding the same recall & parts now being available. I followed up with my Buick dealer 05.24.2024 to request a service appointment. I was told the parts were NOT available & the only way for my vehicle to get fixed was by setting up a "placeholder" appointment to get the parts ordered. This "placeholder" was scheduled for 10.31.2024. I hadn't heard anything & reached back out to the dealer on 08.09.24 & was told the part is still not available & still on order. My vehicle is an older model Buick Enclave (2015) & this is safety recall that can't be completed 1 & 1/2 years AFTER notification (6 months after telling me the parts WERE available). This is getting ridiculous to have to wait to have a SAFETY recall, especially as the issues are more prevalent in older models. And this is also hindering my ability to trade in/resell my vehicle since it's an OPEN recall.

The contact owns a 2016 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My car starting sputtering on take off from stops, extremely dangerous if you’re trying to get out in traffic and keep up quickly from a stop. Then when I took it to get looked at it the mechanic said it needs a new transmission. Now my family is stuck because that’s our only vehicle big enough for our growing family. They’re was a check engine light that keeps coming on.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact stated that a second letter was received in February stating that the part was "Now" available, but after scheduling an appointment with the dealer, the contact was informed that the part was not yet available. VIN tool confirms parts not available.

1st incident was 6/29/24 my driver seat airbag deployed. 2nd incident happened 8/3/24 when the airbag on the driver side deployed the whole side from the front to the back of the trunk.