BUICK Complaints

I would like to sell my vehicle and dealership can't take it cause of the open air bad recall that I have been waiting a year now to get fixed still hasn't happened

This recall was issued May 2023 and remedy is still not available more than a year later. This is unacceptable as this recall could be life threatening in event the air bag were to deploy.

A squealing sound was coming from the top of my engine and I had low/rough idle and it progressed to a low voltage output and check engine lights. I was able to use GM's Special Coverage Adjustment N232395320 Camshaft Cover (for the 2019 Cascada) and Special Coverage Adjustment N192291620 Camshaft Cover Replacement (for the 2016 Cascada) to CONFIRM that I had a broken/cracked PCV. The PCV vent constantly pulled vacuum (was stuck open to atmosphere) and the sound was only relieved by removing the dip stick. I took my car to the Buick Dealership for an official Diagnostic repair order and to contact GM. The dealership did a poor job of communicating the issue but eventually reported that my PCV was leaking. This is a $1800-$2000 repair(I'm outside my warranty period as I'm at 72K miles) that GM only offered $110 to the dealership as cost assistance. The offer does not cover the $170 diagnostic fee. The PCV in the Casada is integrated into the Camshaft cover and requires that then entire cover be replaced for the repair. There is NO part number difference in the Camshaft cover between model years 2016 thru 2019 Cascadas. I believe that the 2017 should be included in the same Special coverage as the 2016 and 2019 model years. This issue has been noted in several Casada forums and is also the same as NHTSA complaint IDs: 11593462, 11587414, 11574318, 11515179. Note: I would like to attach a video of the testing required to confirm the PCV issue per the Special Coverage Adjustments noted above, but it is not in your supported file submissions formats. Please provide me with an email, drop box, etc location and I will forward it.

The contact owns a 2018 Buick Encore. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, power steering, and brake functionality. The vehicle began to shake, and the brakes and steering wheel became inoperable. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken back to the local dealer, where the mechanic test drove the vehicle but was unable to duplicate the failure. While driving, the fan failed to turn off. The vehicle was taken to the local dealer Orange Buick GMC (3883 W Colonial Dr, Orlando, FL 32808), where it was diagnosed that the coil and relay needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving the vehicle failed to accelerate above 65 MPH. The brake pedal was depressed but the vehicle failed to respond. The vehicle was taken back to another local dealer, Gettel Chevrolet Buick GMC (1901 Tamiami Trl, Punta Gorda, FL 33950), where it was diagnosed that the fan, relay, and spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact about repairing the vehicle and the process for reimbursement. The failure mileage was approximately 20,000. The VIN was not available.

Have had my car in the shop multiple time to be put on computer. It states under boost in the turbo. This car is barley 3 years old . And when the check engine light comes on the car goes into limp mode. This is just crazy . I've read more and more people complaining about this but buick doesn't want to do anything about it

Failed component is the passenger airbag presence module. Failure of the presence module compromises the deployment of airbags. Failure of airbag confirmed by Vetter-McGill Chevrolet, Three Rivers, Michigan. Module component failure confirmed by Chevrolet dealer. Passenger airbag warning light prompted appointment with Chevrolet dealer to determine why the passenger airbag warning light was illuminated. Upon inspection and testing,Vetter-McGill determined the passenger airbag presence module failed, rendering the airbags inoperative. They also stated that replacement part is no longer available from GM due to its manufacture being discontinued. How is an auto manufacturer allowed to discontinue a vital safety component, rendering the vehicle undriveable due to potential risk of serious injury, or worse, in the event of a collision?

The contact owns a 2015 Buick Enclave. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V44000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hennessy Buick GMC (7261 Jonesboro Rd., Morrow, GA 30260); and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.

Turbo charger has A leak, dealer stated they knew it had a leak but they couldn't find it. All they did was clear the code. My car has A check engine light, and a trouble code of PO299, does not maintain proper speed, has issues with acceleration.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Buick Encore. The contact stated while driving at an undisclosed speed, the engine overheated. The contact stopped the vehicle and added coolant and drove to the residence. The contact stated that the next day while driving at an undisclosed speed, the steering wheel became abnormally stiff, making it difficult to maneuver the vehicle. Additionally, the radio and instrument panel became inoperable. The message "Check Power Steering Unit" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 15V146000 (Steering). The manufacturer was made aware of the failure but confirmed that the VIN was not included in the recall. The failure mileage was 108,172.