BUICK Complaints

View complaints related to BUICK. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 BUICK RENDEZVOUS
    - WEST BEND, WI

    TL* THE CONTACT OWNS A 2006 BUICK RENDEZVOUS. THE CONTACT STATED THE VEHICLE MADE A LOUD NOISE WHILE TURNING THE STEERING WHEEL. THE DEALER ADVISED THE CONTACT THAT THE STEERING COLUMN NEEDED TO BE LUBRICATED AND THE VEHICLE HAD TO REMAIN OFF OVERNIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65 AND THE CURRENT MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 BUICK RAINIER
    - FARMINGTON, MO

    TL* THE CONTACT OWNS A 2007 BUICK RAINIER. WHILE PARKED, THE CONTACT STATED THAT THE FRONT DRIVERS SIDE DOOR WOULD NOT OPEN FROM THE EXTERIOR. THE DOOR WOULD ONLY OPEN FROM THE INTERIOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOOR HANDLE WAS REPLACED. THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS AGAIN REPAIRED. THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BUICK ENCLAVE
    - FREMONT, WI

    TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE WOULD FLUCTUATE BETWEEN DRIVING 5 MPH FASTER OR 4 MPH SLOWER THAN THE INTENDED SPEED. WHILE DRIVING UPHILL, THE VEHICLE WOULD DRIVE APPROXIMATELY 4 MPH SLOWER THAN THE INTENDED SPEED. WHILE DRIVING DOWNHILL, THE VEHICLE WOULD DRIVE APPROXIMATELY 5 MPH FASTER THAN THE INTENDED SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 750. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 BUICK RENDEZVOUS
    - BLACKSHEAR, GA

    ON MAY 31,2011, WE WERE TRAVELING ON HIGHWAY 82, IN NAHUNTA, GA. AND A CAR PULLED OUT IN FRONT OF ME AND WE CRASHED AT APPROXIMATELY 35 MPH. THERE WERE TOW PEOPLE IN THE FRONT AND ONE PERSON IN THE BACK. THE SHOULDER HARNESSES DID NOT LOCK AND I HIT THE STEERING WHEEL, MY WIFE HIT THE DASH WITH HER FACE AND MY DAUGHTER WAS THROWN ABOUT IN THE BACK SEAT INJURING HER LEG AND HER SHOULDER SHE HAD JUST BEEN RELEASED FROM HAVING SURGERY ON. I HAVE AN APPOINTMENT ON WEDNESDAY JUNE 29, 2011 TO HAVE IT REPAIRED IN WAYX, GA. *TR

    Source: NHTSA WEB SITE
  • 2011 BUICK LACROSSE
    - CENTER LINE, MI

    TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 4,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 BUICK LESABRE
    - REMSEN, NY

    TL* THE CONTACT OWNS A 1997 BUICK LASABRE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE BEGAN TO TURN TO THE RIGHT, AND THE FRONT END OF THE VEHICLE COLLAPSED TO THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE WASHERS, WHICH WERE BOLTED TO THE FRAME, WERE SEVERELY CORRODED. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO COVER A PORTION OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED, BECAUSE THE CONTACT THOUGHT THE MANUFACTURER SHOULD COVER ALL COSTS. THE FAILURE MILEAGE WAS 129,000. UPDATED 08/31/2011 *LN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 BUICK LESABRE
    - CRAB ORCHARD, TN

    INSTRUMENT LIGHTS ON RADIO, HEAT/AIR CONTROLS, STEERING WHEEL RADIO/CRUISE CONTROL CONTROLS STARTED BURNING OUT ONE BY ONE. THINKING THAT IT WOULD BE A SIMPLE, CHEAP FIX, I TOOK IT TO THE DEALER. AT THAT TIME, THEY INFORMED ME THAT THEY COULD NO LONGER JUST FIX THE BURNED OUT BULBS, BUT HAD TO REPLACE THE ENTIRE ELECTRICAL MODULE JUST TO FIX THE LIGHT. WHAT WAS ONCE A $10-$20 FIX HAS NOW BECOME A $150-$200 FIX PER MODULE. ONE MODULE CAN CONTAIN ONE OR TWO LIGHT BULBS, SO IF YOU HAVE 6 OR 8 BURNED OUT BULBS, IT CAN COST YOU UP TO $1600 TO FIX! SECONDLY, AROUND SEPTEMBER 2010, THE RPM GAUGE PEGGED OUT AND THEN DROPPED TO THE SIX O'CLOCK POSITION. EVER SINCE THEN, SOMETIMES IT WORKS ERRATICALLY AND SOMETIMES NOT AT ALL. THEN, ABOUT JANUARY 2011, MY FUEL GAUGE STARTED DOING THE SAME THING. WHEN MY TANK WAS FULL, IT WOULD READ EMPTY OR HALF FULL. AFTER RE-STARTING MY CAR, IT WOULD GO BACK TO NORMAL, ONLY TO ACT FUNNY THE NEXT TIME I STARTED THE CAR. I NOTICED THAT THERE WAS A RECALL ON OTHER GM CARS THAT USED THE SAME DEFECTIVE STEPPER MOTORS THAT ARE INSTALLED IN THE 2002-2005 BUICK LESABRES, BUT FOR SOME REASON, THE LESABRES WERE NOT INCLUDED IN THE RECALL WHERE GM WAS RESPONSIBLE FOR THE REPLACEMENT COST ON THE INSTRUMENT CLUSTER. THIS ISN'T RIGHT! WITH FAULTY INSTRUMENT PANELS, IT ISN'T SAFE TO DRIVE! AND IF YOU WANT TO GET IT REPLACED,IT WILL COST YOU AROUND $800-900!!!!

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 BUICK RENDEZVOUS
    - MONROE , NY

    TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE ENGINE OVERHEATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE HEAD AND HEAD GASKETS NEEDED TO BE REPLACED, AS A RESULT OF WATER LEAKING INTO THE ENGINE. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE OIL SENDING UNIT NEEDED TO BE REPLACED BECAUSE IT WAS LEAKING OIL ONTO THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 109,071.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 BUICK RAINIER
    - PLAIN CITY, OH

    MY 2006 BUICK RAINIER HAS A GAS GAUGE THAT DOES NOT REGISTER ANY FUEL IN THE TANK. WHEN THE PROBLEM BEGAN THE GAUGE WOULD GO UP TO THE WHATEVER LEVEL OF FUEL WAS IN THE TANK BUT NOW IT REGISTERS EMPTY ALL THE TIME. I HAVE TAKEN THE VEHICLE TO REPAIR SHOP AND FOUND OUT THIS IS A PERVASIVE GENERAL MOTORS PROBLEM WITH THESE TYPES OF VEHICLES. THE REPAIR IS GOING TO COST BETWEEN $300.00 AND $400.00 TO REPAIR. *TR

    Source: NHTSA WEB SITE
  • 1998 BUICK CENTURY
    - GREELEY, CO

    TL* THE CONTACT OWNS A 1998 BUICK CENTURY. THE CONTACT STATED THE ANTI-LOCK BRAKING SYSTEM WAS ACTIVATED INDICATING A BRAKE MALFUNCTION. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THE ABS MOTOR PACK NEEDED TO BE REPLACED. THE CONTACT STATED THE VEHICLE DOES NOT HAVE ANTI-LOCK BRAKES AND SHE DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE