BUICK Complaints

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

My steering wheel is locking up as I am driving . Very scary and dangerous where my dealership I lease car from (sunset dealership).,Lompoc,CA has found no codes dealing with the situation twice.

This has been under a recall for more than a year, and yet there is no remedy time in the near future. Calls to GM simply state that they do not know when they will be able to repair the vehicle. It seems that if GM is continuing to produce cars with airbags that they could at least replace those that are under the recall, rather than inserting them into new cars. Instead, they choose to profit with the new vehicles and leave those impacted by the recall driving in potentially dangerous, if not fatal, vehicles.

airbag recall , trying for 2 years to fix, dealer says no remedy yet, car is unsafe to drive. What do we do to get it fixed ?

Fuel line heat shield rusted and is leaking gas. I noticed gas outside before getting into car few days before gas leak was noticeable. I could not tell if it was my car or not as it was always in a parking lot that I noticed smelling gas. Yesterday, I noticed I had to pump the gas a couple times in order to start car. Went to the grocery store, and when leaving store, gas oder was strong. Once I was on my way home, 5 miles from store. Gas smell was strong inside cabin, and once home gas continued to leak for another 5-10 minutes after turning car off. I inspected the the leak this morning, and could see the heat shield on fuel line was rusted through along the underside of fuel line u joint. I am waiting for my car to be inspected by Fire Departmnet so that I can have to towed (Nebraska requirement to towe car with gas leaking issue) to repair shop.

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's mother owns a 2017 Buick Enclave. The contact’s mother received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Driving along and engine power reduced causing car to slow significantly - like downshifting two gears. Lights / traction control lights came on dash. Errors flashed - "Traction Control Off", "Service Stabilitrak", "Engine Power Reduced" All of this not only caused a slight bit of confusion, but placed us in danger with the flow of traffic. A repair shop replaced the gas pedal, however issue persists. Research indicates the throttle body sensor might be at fault - so we replaced this. Issue persisted, so I spent time online and found a GM TSB indicating a known issue and extending the warranty 10 years or 120K miles for P2138 Code. At this point, this issue persists intermittently, so we do not consider the vehicle safe to drive.