BUICK Complaints

The contact owns a 2014 Buick Enclave The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The engine was built with the same components as the 2008/2009 models and they have been recalled, the oil drains out of the engine rapidly and causes engine to seize and had to be replaced.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

When I was braking at an intersection, the driver's seat broke and slide all the way forward causing me to jam the brake all the way, then the recoil sent the seat flying all the back. After the orignal pop where something broke, the seat freely slides all the way forward and back.

The amplifier stopped working and all the sound comes through the amp including but not limited to seatbelt, door ajar, rear seat reminder, blinkers, back up sounds, and any and all sounds that the car my make for any safety features, onstar features, radio, Bluetooth, the list goes on.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I took my car in for routine maintenance service and requested them to investigate a rattle noise when the car is started and when it idles. The vehicle was around 96K mile range. The repair center said it was the fuel injection system and it was normal. Fast forward to now, I have 111k miles, same rattle noise, and took my car back to shop for routine maintenance service and investigation into the rattle noise. It's the timing chain. Timing chain was stretched to the point where it couldn't be tightened and had to have over $4000 worth of repairs done to replace the chain and other damaged components. I pulled my owners manual and even searched online for the OEM recommended inspections for major components of my car and nothing about having timing chain inspected at any specific mileage point, or any other major components that could fail are listed for major components that could be inspected for wear and tear at said mileage milestones. The fact that prior year models had recalls due to failed timing chains, you'd expect to see following year cars, of the same body style, to have a heightened recommended inspection schedule to make sure the solution to the prior recall worked.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light illuminated intermittently and then remained illuminated constantly. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 140,000. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Buick Encore GX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that occasionally the vehicle jerked with the check engine warning light illuminated. In addition, the contact stated that the speed odometer showed a different speed that the digital speed odometer reading. The vehicle was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the vehicle had been taken to the dealer twice for the same failure. The contact stated that the vehicle was scheduled for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,500.