BUICK Complaints

When parking car in garage, placed vehicle in park, then turned vehicle off, received a message on dash " SHIFT TO PARK". The car was in park. Even though the engine was off, it would not allow radio, or lights to shut off until this message goes off. Some times it takes several minutes for message to go out. I have taken to GM dealership, and was told shifter assembly needs replaced ($500). I have learned their currently is a class action suit for this issue at this date.

The contact owned a 2013 Buick Lacrosse. The contact stated while driving at an undisclosed speed, she became aware of a failure with the suspension. The contact stated that front and rear ends of the vehicle were lowered, and the vehicle was drifting. Additionally, the contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as a failure with the suspension and electrical system which needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Buick Lacrosse. The contact stated while driving at various speeds, the vehicle was making an abnormally loud stomping sound and the wheels were shuddering significantly. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the suspension yoke had failed and needed to be replaced; however, the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part had been discontinued. The failure mileage was approximately 65,000. The VIN was not available.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have been getting to many issues lately with my car, I have a family and two little ones we almost got accident today 06/20/2024 the car just suddenly stopped while I’m driving on the highway out of no where (traction control on) airbags issues and to many like every once in a while. I need to secure the safety of my family. I have contracted the dealership before they going to contact me but I haven’t heard from them. I need this fix before something happens worst happens to my family while driving this vehicle.

No problem with my airbag, yet. I am just concerned that it has been over a year and there is no remedy for this problem, I feel like the manufacturer has had ample time to find a solution. I was told to file a complaint and hope someone will address this issue in a timely manner.

The turbo on my 2016 Buick Encore hasn't been working right for about a year. My engine light has been on consistently everyday for about 8 months. I've taken it to the dealer to get it repaired, and there is a bulletin - Reference Number A212338300 - but for some reason my VIN doesn't meet the requirement of the turbo replacement - even though the bulletin is for a turbo replacement. Why is my turbo NOT covered by the bulletin? Clearly there is an issue with the part since a bulletin exists in the first place.