2014 CADILLAC ATS Complaints

STARTED MY CAR ONE DAY AND THE CUE SCREEN WAS BLACK AND UNRESPONSIVE. I DO NOT HAVE ANY FEATURES NEEDED TO FEEL SAFE IN MY CAR (BACK UP SCREEN, RADIO, BLUETOOTH, NAVIGATION, AIR CONDITIONING, TEMPERATURE CONTROL, ETC.)

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE FAILED TO SHIFT INTO OTHER GEARS. THE VEHICLE WOULD BE RESTARTED AND SHIFTED INTO GEAR. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED FROM AUTOMATIC TO AUTO-MANUAL MODE WITHOUT WARNING. THE VEHICLE WAS TOWED TO MURPHY CADILLAC, INC. (174 E HIBISCUS BLVD, MELBOURNE, FL 32901) AND WAS DIAGNOSED WITH A DEFECTIVE GEAR SHIFTER. THE CONTACT WAS INFORMED THAT THERE WAS A WARRANTY PLACED ON THE VEHICLE HOWEVER, THE WARRANTY HAD EXPIRED AUGUST 2020. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A VOUCHER TOWARD THE COST OF REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

CUESCREEN CUE PROBLEMS INCLUDE 'SPIDER WEBBING,' UNRESPONSIVE SCREENS, DOES NOT WORK

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THE DRIVER'S SIDE SEAT WAS SAGGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THERE WAS A HOLE IN THE HEATER PAD AND FOAM CUSHION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS CONTACTED CASE [XXX AND XXX]. THE CONTACT CALLED THE MANUFACTURER HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK HOWEVER, THE SHIFTER FAILED TO ENGAGE PROPERLY AS THE VEHICLE ROLLED BACKWARDS. THE CONTACT HAD TO APPLY THE PARKING BRAKES FOR THE VEHICLE TO STOP ROLLING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PETRO NISSAN (6248 US-98, HATTIESBURG, MS 39402) AND THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED BY AN AUTHORIZED CADILLAC DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,180.

CUE SYSTEM AND SCREEN BROKEN FOR SECOND TIME. SAFETY ISSUE EVERY TIME I DRIVE. UNABLE TO USE PHONE OR NAVIGATION.

AS I WAS DRIVING MY SCREEN WENT BLANK WHILE I WAS USING MY NAVIGATION SYSTEM TO GET AROUND AND ENDED UP BEING LOST AND HAD TO STOP AND ASK FOR DIRECTIONS ON HOW TO GET BACK HOME. THE CUE SYSTEM WENT DOWN.

CADILLAC QUE DOES NOT WORK. CHANGES CHANNELS ON ITS ON. TOUCH SCREEN DON'T WORK. CAN'T CHANGE CHANNELS. CAN'T USE HANDS FREE BLUE TOOTH. CHANGES ON THE DASH.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT THE GEAR SHIFTER CEASED IN PARK. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED THE ED MORSE CADILLAC TAMPA DEALER LOCATED AT 101 E FLETCHER AVE, TAMPA, FL 33612, AND WAS ADVISED TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN) AND WAS INFORMED THAT THE RECALL WAS CLOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.