2014 CADILLAC ATS Complaints

TRANSMISSION SHIFT CABLE - TRANSMISSION GEAR SELECTION DOES NOT MATCH THE INDICATED GEAR CAUSING THE VEHICLE TO MOVE IN AN UNINTENDED OR UNEXPECTED DIRECTION. I WAS BACKING UP AND WENT TO PUT THE GEAR IN DRIVE AND I PRESSED THE GAS BUT THE CAR WENT BACKWARDS. I HIT THE BRAKE AND ATTEMPTED TO MOVE THE GEAR HANDLE AND IT SHIFTED FORWARD VERY LOOSELY. ALTHOUGH IT DISPLAYED DRIVE ON THE GEARBOX, WHEN I PRESSED THE GAS THE CAR WOULD STILL GO IN REVERSE. CAPITAL CADILLAC IN SMYRNA, GA LATER CONFIRMED THAT THE SHIFT CABLE NEEDED TO BE REPLACED BUT NEVER MENTIONED THIS RECALL "GENERAL MOTORS (GM) IS RECALLING APPROXIMATELY 90,750 MODEL YEAR 2013-2014 CADILLAC ATS, AND 2014 CADILLAC CTS VEHICLES. THE TRANSMISSION SHIFT CABLE ON THE AFFECTED ATS AND CTS VEHICLES MAY DETACH FROM EITHER THE BRACKET ON THE TRANSMISSION SHIFTER OR THE BRACKET ON THE TRANSMISSION. IN FACT, I WAS TOLD BY THE SERVICE ADVISOR AT CAPITAL CADILLAC THAT THE PART IS ON BACK ORDER AND THAT HE DIDN'T KNOW WHEN IT WOULD COME IN.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE DEALER (CAMARGO CADILLAC, 9880 MONTGOMERY RD, CINCINNATI, OH 45242, 513-716-5963) INDICATED THAT A DIAGNOSTIC APPOINTMENT WOULD NEED TO BE SCHEDULED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) ALTHOUGH THE FAILURES WERE SIMILAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT SHIFTED INTO REVERSE AND HEARD GRINDING NOISES. ROUNTREE MOORE CHEVROLET (4316 WEST US HIGHWAY 90, LAKE CITY, FLORIDA 32055, (386) 269-9222) WAS CONTACTED, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER APPLIED A SEAL ON THE REAR DIFFERENTIAL DUE TO AXLE SEAL LEAKS ON BOTH SIDES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER FOR FURTHER EVALUATION. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE THE CONTACT WAS DRIVING TO A PARKING LOT, THE GEAR SHIFT SWITCHED TO REVERSE; HOWEVER, THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT IT WOULD NOT SHIFT INTO DRIVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,777.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE CONTACT'S MOTHER OPENED THE DRIVER'S DOOR AND THE VEHICLE CAME OUT OF GEAR AND ROLLED BACKWARDS. THE FRONT DRIVER SIDE TIRE RAN OVER HER FEET. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT'S MOTHER SUSTAINED FRACTURES OF THE LEFT FOOT AND CONTUSIONS OF THE RIGHT HIP, AND UPPER LEFT ARM. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V338000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AUTONATION CADILLAC WEST PALM BEACH (2101 45TH ST, WEST PALM BEACH, FL 33407, 561-291-6025) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR ROD WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,038. **TR CONSUMER STATEED THE ABOVE STATEMENT IS CORRECT EXCEPT THERE WERE NO FRACTURES OF THE HIP. UPDATED 11/1/18*JB

THE CAR HAS A CRACKED CUE SCREEN FROM THE INSIDE WHICH OPERATES ALL THE FUNCTIONS FOR DEFROSTING, AIR-CONDITIONING, AND HEATING. THE ONLY WAY TO USE ANY OF THE AIR/HEAT IS TO HAVE THE AUTO BUTTON. THE OPTIONS ON THE STEERING WHEEL DO NOT WORK AT ALL. THIS HAS NOW BECOME A VERY VERY SEVERE SAFETY ISSUE WHEN DRIVING THE VEHICLE AND YOU NEED TO HAVE THE FRONT WINDSHIELD CLEAR. I ALSO SUBSCRIBE TO SIRIUSXM RADIO AND YOU CANNOT USE THE RADIO AT ALL FROM THE CUE SYSTEM OR THE STEERING WHEEL TO CHANGE THE CHANNELS OR VOLUME. THE CRUISE CONTROL IS NOT OPERABLE AT ALL BECAUSE IT IS SET UP ON THE STEERING WHEEL . CADILAC SHOULD ASSUME RESPONSIBILITY FOR THE ENTIRE CUE SYSTEM SINCE YOU CAN ONLY USE HALF OF THE FUNCTIONS IN THE VEHICLE.

AFRAID TO DRIVE MY VEHICLE. I TOOK THE VEHICLE IN UNDER WARRANTY BECAUSE THE CAR LOST POWER ON THE OFF RAMP FROM THE HIGHWAY. THE AIR CONDITIONING SHUT OFF, AND I THEN NOTICED NOTHING ON THE CAR WAS WORKING, BRAKES, STEERING, ENGINE!! THE DEALER COULD NOT DUPLICATE THE ISSUE. THIS PAST FRIDAY IT HAPPENED AGAIN AT RUSH HOUR AND MY WIFE ALMOST GOT INTO A SERIOUS ACCIDENT. I AM NOW OUT OF WARRANTY AND HAVE A CAR I AM AFRAID TO DRIVE. I HAVE FOUND SOME OTHER POSTS OF THIS ISSUE, BUT NO RESOLUTION. THIS SHOULD BE A RECALL FOR SAFETY AND IF THEY CANNOT FIX, THE CAR SHOULD BE REPLACED.

WHILE DRIVING 70 MPH ON AN INTERSTATE; DROVE INTO ROUGH MEDIAN GOING AT A DOWNHILL ANGLE. HIT TWO CULVERTS (MADE OF STEEL AND CONCRETE), ONE OF WHICH SENT THE CAR AIRBORNE. THE CAR LANDED INTO ONCOMING INTERSTATE TRAFFIC AND DID A 180 TURN BEFORE COMING TO A REST. THE STRUT CAME UP THROUGH THE HOOD OF THE CAR, AND THE FRONT END OF THE CAR WAS TORN UP VERY BADLY, AS WAS THE REAR BUMPER. THE FRONT TWO TIRES WERE POINTING IN DIFFERENT DIRECTIONS. THE CAR WAS LATER DECLARED A TOTAL LOSS. THE AIRBAGS DID NOT DEPLOY, NOR DID THE ONSTAR SERVICE RESPOND (PAID MONTHLY FEES FOR OVER 4 YEARS).

WINDSHIELD IS DELAMINATING, CAR HAS 43,000MI AND THE WINDSHIELD IS IN GOOD SHAPE OTHERWISE.

THE CADILLAC ATS HAS A PERVASIVE ISSUE WHEREBY THE WINDSHIELD IS DE-LAMINATING. IN EXTREME CASES THE "BUBBLES" EXTEND DOWNWARD AND INTERFERE WITH VISIBILITY. ALMOST ALL ATS VEHICLES IN HOT CLIMATES HAVE THIS DEFECT, MINE INCLUDED.