2014 CADILLAC ATS Complaints

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

I TURNED A CORNER, DROVE THROUGH SOME SAND ON THE ROAD AND BROKE TRACTION. AFTER THAT, THE TRACTION CONTROL SYSTEM LIGHTS CAME ON AND WITHIN SEVERAL SECONDS THE CHECK ENGINE LIGHT CAME ON. I HAD ONSTAR SERVICE RUN REMOTE DIAGNOSTICS AND THEY FOUND ABS FAILING AND A CYLINDER MISFIRE. THE CAR TOOK AN IMMEDIATE LOSS IN POWER AND STARTED TO SHAKE AT ALL POWER LEVELS. *TR

MY ATS IS EQUIPED WITH THE ADAPTIVE FORWARD LIGHT WHICH HAS AN AUTO-LEVELING AND CALIBRATION FEATURE. THIS MALFUNCTIONS INFREQUENTLY CAUSING THE HEADLIGHTS TO BE AIMED TOO HIGH AND BLIND ONCOMING TRAFFIC. THE CAR NEED TO BE COMPLETE SHUTOFF THEN RESTARTED TO TRIGGER THE RECALIBRATION PROCESS TO FIX THIS INTERMITTENT ISSUE. *JS

3 RIMS/WHEELS BENT UNDER NORMAL DRIVING CONDITIONS UNDER 11,000 MILES FROM NEW, DUE TO POOR QUALITY AND IMPROPER DESIGN, CAUSING A VIBRATION IN THE VEHICLE. *TR

PLEASE FORWARD TO [XXX] AT EXT. [XXX] COPY -----ORIGINAL MESSAGE----- FROM: [XXX] TO: [XXX] SENT: THU, JAN 15, 2015 8:06 PM SUBJECT: CUSTOMER NR. [XXX] AND [XXX] [XXX], RECALL #14340 (CORRECTED 4:00 PM JAN. 21/15 SERVICE 444512) WAS COMPLETED BY SULLIVAN CADILLAC OCALA FL. ON 7.29.14 ON OUR 2014 ATS VIN # [XXX] AND: WE REPORTED TO YOU AND [XXX] AT GM CADILLAC (1 866 790 5600 #[XXX]) SOME 2/3 WEEKS AGO THAT (444512) IT HAD REOCCURRED. KINDLY PASS A COPY OF THIS EMAIL ON TO HER. I REPORTED TO YOU AND DONNA THAT ON MANY OCCASIONS WE (MY WIFE AND I) NEED TO OPEN OUR WINDOWS AT ENGINE STARTUP TO VENT THE A/C AIR BLOWING THRU THE INTERIOR AIR VENTS AS THE AIR AGAIN HAD A TOXIC/MOLDY SMELL FOR THE FIRST FEW MINUTES, AS WAS THE CASE PRIOR TO THE 7.29.14 SERVICE ABOVE. ON ONE OCCASION 3 WEEKS AGO AND AFTER HAVING VENTED THE CAR INTERIOR, I NEEDED TO STOP AND PARK AS I WAS FEELING NAUSEOUS. I MAY HAVE CLOSED THE WINDOW TOO SOON. I WAS OK IN FEW MINUTES AFTER OPENING THE DOOR. PLEASE LET US KNOW AS SOON AS YOU CAN WHEN YOU EXPECT GM CADILLAC WILL BE ABLE TO ALLEVIATE THIS ISSUE FOR US ONCE AND FOR ALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY NEW CADILLAC WITH ONLY 6700 MILES ON IT HAD TO HAVE A BRAND NEW ENGINE PUT IT BECAUSE OF BAD PISTONS. THIS IS A VERY COMMON THING FOR CADILLAC ATS MODELS. IF YOU GO ON THE CADILLAC FORUMS WEBSITE, YOU WILL SEE MANY OTHER CADILLAC OWNERS HAVING THE SAME PROBLEM.

VEHICLE WANDERS AT HIGHWAY SPEEDS, VERY HARD TO KEEP ON ROAD. VERY UNSAFE TO DRIVE ON HIGHWAY, THEREFORE IT IS ONLY USED IN CITY AT LOW SPEEDS. AFTER 11 MONTHS IT HAS LESS THAN 3,000 KM ON IT. DEALER SAYS THEY CAN'T DO ANYTHING ABOUT IT, IT IS BECAUSE OF THE ELECTRIC STEERING. ACCORDING TO THEM, ALL THESE MODELS BEHAVE IN THE SAME WAY AND FOR ME TO MONITOR IT. I HAVE MONITORED IT AND IF ANYTHING IT IS GETTING WORSE. IF I DON'T GET ANY HELP FROM THE DEALER I WILL HAVE TO TAKE IT TO A WHEEL ALIGNMENT SPECIALIST, AT MY COST, EVEN IF IT STILL UNDER WARRANTY. ANY SUGGESTIONS? *TR

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. AFTER SHIFTING INTO PARK, THE VEHICLE REVERSED AND THE GEAR SHIFTER WAS UNABLE TO MOVE. THE CONTACT TURNED THE VEHICLE OFF AND IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,447.

I HAVE 2014 ATS CADILLAC 4.0 T ( WITH RUN FLAT TIRES)..WHEN IT RAINS WHILE I'M DRIVING AT SPEED OVER 35 MPH OR HIGHER MY VEHICLE WILL HYDROPLANE BUT WILL JUMP RIGHT BACK BECAUSE OF THE STABILITRAK STABILITY CONTROL SYSTEM. THIS WAS THE MOST TERRIFYING THING TO EXPERIENCE. I HAD TO PULL OVER AND GET MYSELF TOGETHER. I CALLED MY HUSBAND TO INFORM HIM OF THE ISSUE, WHICH HE LATER EXPERIENCED THE SAME FREIGHTING ORDEAL. NO MATTER WHAT DRIVING MODE THE CAR PERFORMS WORSE IN THE RAIN. I LIKE IN MICHIGAN AND IF MY CAR ACTS LIKE IN THE RAIN I'M TERRIFIED AND WILL NOT DRIVE MY CAR IN THE SNOW TOO. I REFUSE TO DRIVE IN THE RAIN....I AM TRULY SCARED FOR MY LIFE. *TR